Data Product Owner - Master Data

Introduction

Welcome to Gallagher - a global leader in insurance, risk management, and consulting services. With a growing team of more than 52,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it's with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.

Overview

As a Product Owner for MDM data, you have an exciting opportunity to join a dynamic and growing team. This is a unique opportunity to build an Agile Product Owner team that provides a comprehensive management and view of data products in a large, multinational organization.

We are seeking a highly skilled and experienced MDM (Master Data Management) Expert to join our team and provide expert guidance and support to our clients. As an MDM Product Owner, you will be responsible for understanding and analyzing the business requirements for the Legal Entity Domain that includes Client, Carrier, Reinsurer, Prospect, designing and implementing MDM solutions, and ensuring the successful integration and management of master data across various systems and platforms. Your expertise in MDM domain knowledge and industry best practices will be crucial in delivering exceptional results to our clients.

This role involves significant cross-functional collaboration. You will work in tandem with the IT, Finance, HR, Operations, Analytics, and other internal partners to populate the insurance data warehouse with high quality data.

Key Performance Metrics: Accuracy & Completeness of Data, Consistency of Data Across Systems, Data Synchronization across Systems, Usage & Adoption: # of users consuming the data; Operational Efficiency.

How you'll make an impact

• Collaborate with business stakeholders, IT, and the Govenrance team to understand their business requirements and objectives related to master data management.
• Conduct thorough analysis of existing data management processes and systems to identify areas for improvement and optimization.
• Design and implement MDM solutions tailored to meet specific needs, ensuring data integrity, accuracy, and consistency.
• Develop and maintain data governance policies, standards, and procedures to ensure compliance and data quality.
• Provide expert guidance and support to stakeholders in defining data models, data hierarchies, and data classification.
• Collaborate with cross-functional teams, including IT, data analysts, and business stakeholders, to ensure seamless integration of MDM solutions.
• Conduct training sessions and workshops for clients' teams to enhance their understanding and utilization of MDM tools and processes.
• Stay updated with the latest industry trends, technologies, and best practices in MDM domain and proactively share knowledge with clients and internal teams.
• Monitor and evaluate the performance of MDM systems, identify issues or bottlenecks, and implement necessary enhancements or fixes.
• Act as a subject matter expert and provide ongoing support to clients, addressing their queries, troubleshooting issues, and ensuring smooth operations of MDM solutions.
• Manage the an offshore team of data analysts / data steward working in the MDM system to improve and enrich data.

Agile Framework

• Is consulted by the Collective Lead & business stakeholders of a given feature set in the prioritization process for key initiatives / features and the creation of epics / feature breakdowns created by the Collective Lead
• Responsible for refining features and creating user stories to elaborate the needs for functional additions, enhancements, or defects prioritized for work within a given set of sprints
• Responsible for the clear articulation of definition of done within a user story as acceptance criteria
• Responsible for backlog grooming and refining priorities within sprints / releases
• Responsible for presenting user stories as part of sprint planning and in support questions and further information needed by the squad to meet the entry criteria for a story
• Responsible for providing demonstrations of platform features to the Collective Lead and other stakeholders outside the feature team
• Collaborates with the Scrum Master and Technical Lead in ensuring that epics and user stories are tagged with estimates
• Collaborates to fine-tune delivery approaches to meet the defined sprint goal
• Responsible for participating / collaborating in key agile ceremonies - daily stand-up, sprint reviews, and retrospectives - as fits with the squad's established cadence and approach to running agile
• Responsible for accepting the user stories and work items of their assigned squad and providing actionable feedback on stories that don't meet acceptance criteria
• Champion within their Division / Business Unit on Agile Ways of Working and participates in working sessions across the organization to accelerate agile adoption and improve on best practices

About You

• Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.
• Proven experience (5 years) working as an MDM Domain Expert or in a similar role.
• In-depth knowledge of MDM concepts, methodologies, and best practices.
• Strong understanding of data governance, data quality, and data integration principles.
• Proficiency in MDM tools and technologies, such as Informatica MDM, CluedIn, or similar platforms.
• Excellent analytical and problem-solving skills, with the ability to translate complex business requirements into practical MDM solutions.
• Strong communication and interpersonal skills to effectively collaborate with clients and internal teams.
• Ability to work independently and manage multiple projects simultaneously.
• Certification in MDM domain (e.g., Certified MDM Professional) is a plus.

#LI-NP1

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.