Director, Child and Youth Ambulatory Services
Apply NowCompany: Hamilton Health Sciences
Location: Hamilton, ON L8H 7T6
Description:
Unit Summary
Step into a job that opens countless doors. As Ontario's most comprehensive healthcare system, providing care from pre-birth to end of life, Hamilton Health Sciences (HHS) offers endless opportunities. You can explore advancement, take professional development courses, and stretch yourself as a leader, all at HHS.
McMaster Children's Hospital (MCH), part of the Hamilton Health Sciences (HHS) family of hospitals, is one of Canada's fasted growing Children's Hospitals as well as a provider of the most advanced Women's Reproductive Health Care. Ranked by Newsweek as one of the World's Top 50 Pediatric Hospitals, we are an academic teaching and research center affiliated with McMaster University, and provide regional and provincial leadership in the provision of the highest quality, integrated maternal/newborn/child & youth health care. Serving a growing population of more than 2.5 million people, and as the regional referral centre for children and families from throughout South-Central Ontario, MCH is committed to being the safest, and highest quality care provider for the children, youth, women and families we serve and for our teams who care for them. And, with the implementation in June 2022 of our fully integrated electronic health record, we are taking another exciting step forward as a regional, provincial and national leader in Child and Youth Health Care.
Located on the McMaster University campus, MCH is home to our inpatient pediatric, newborn and women's health programs as well as a wide variety of specialized and subspecialized pediatric medical and surgical clinics. The state-of-the-art Ron Joyce Children's Health Centre (RJCHC) is an outpatient campus of MCH, and houses the Developmental Pediatrics Rehabilitation Program and Children's Treatment Centre (transitioning to SmartStart Hub as part of the modernization of early intervention and special needs services across the province) as well as community-based Behavioural Health and Mental Health services. Working across these two sites, the MCH Child & Youth Ambulatory Service program delivers nearly 300,000 visits per year in 50+ specialized child & youth clinics.
Position Summary
Reporting to the President, McMaster Children's Hospital/Vice-President of Women's and Children's Health, the Director provides senior leadership to the strategic planning process, implementation and performance management of the Child & Youth Ambulatory Services program. In a co-leadership model with the associated Medical Leads, the Director will ensure that quality patient care and service, clinical operational and financial efficiency, and team development is delivered in a high paced, progressive, clinical, education and research environment. The Director will have leadership responsibility for integrating pathways for the pediatric ambulatory patient population and patients with complex care issues that require coordinated care delivery that span inpatient and outpatient services.
As an integral member of the Leadership team, specific responsibilities include: contributing in the development of the strategic direction of HHS and the MCH vision, and aligning the goals and initiatives of the Strategic Plan to Hospital objectives; cultivating relationships internal and external to the Hospital to create opportunities for enhancement of unique tertiary and specialty services; collaborating with risk management, medical staff, clinicians and support teams to achieve patient care excellence and ensuring accurate understanding/knowledge of patient care delivery models that are locally, regionally and provincially structured, held at MCH-HHS and other Children's Hospitals/Hospitals and within our regional Community Hospitals.
These accountabilities are set within the values and expectations for Hamilton Health Sciences.
Schedule Work Hours
Monday to Friday: Day
This is a temporary position until May 2026.
Qualifications
Guidelines
Hamilton Health Sciences fosters a culture of patient and staff safety, whereby all employees are guided by our Mission, Vision, Values, and Values Based Code of Conduct. Hamilton Health Sciences is a teaching hospital and all staff and physicians are expected to support students and other learners.
To be considered for this opportunity applicants must apply during the posting period. All internal and external applicants may ONLY apply via the Careers website.
Hamilton Health Sciences is an equal opportunity employer and we will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact HR Operations at 905-521-2100, Ext. 46947 for assistance. If the applicant requires a specific accommodation because of a disability during an interview, the applicant will need to advise the hiring manager when scheduling the interview and the appropriate accommodations can be made.
This competition is open to all qualified applicants, however, qualified internal applicants will be considered first. Past performance will be considered as part of the selection process. If you are a previous employee of Hamilton Health Sciences, please note: the circumstances around an employee's exit will be considered prior to an offer of employment
Proficiency in both Official Languages, French and English, is considered an asset
If this position is temporary, selection for this position will be as per the outlined Collective Agreements:
Article 30 (k), CUPE Collective Agreement
Article 10.7 (d), ONA Collective Agreement
Article 13.01 (b) (ii), OPSEU 273 Collective Agreement
Article 14.04, OPSEU 209 Collective Agreement
Article 2.07 and Article 13, PIPSC RT Collective Agreement
Step into a job that opens countless doors. As Ontario's most comprehensive healthcare system, providing care from pre-birth to end of life, Hamilton Health Sciences (HHS) offers endless opportunities. You can explore advancement, take professional development courses, and stretch yourself as a leader, all at HHS.
McMaster Children's Hospital (MCH), part of the Hamilton Health Sciences (HHS) family of hospitals, is one of Canada's fasted growing Children's Hospitals as well as a provider of the most advanced Women's Reproductive Health Care. Ranked by Newsweek as one of the World's Top 50 Pediatric Hospitals, we are an academic teaching and research center affiliated with McMaster University, and provide regional and provincial leadership in the provision of the highest quality, integrated maternal/newborn/child & youth health care. Serving a growing population of more than 2.5 million people, and as the regional referral centre for children and families from throughout South-Central Ontario, MCH is committed to being the safest, and highest quality care provider for the children, youth, women and families we serve and for our teams who care for them. And, with the implementation in June 2022 of our fully integrated electronic health record, we are taking another exciting step forward as a regional, provincial and national leader in Child and Youth Health Care.
Located on the McMaster University campus, MCH is home to our inpatient pediatric, newborn and women's health programs as well as a wide variety of specialized and subspecialized pediatric medical and surgical clinics. The state-of-the-art Ron Joyce Children's Health Centre (RJCHC) is an outpatient campus of MCH, and houses the Developmental Pediatrics Rehabilitation Program and Children's Treatment Centre (transitioning to SmartStart Hub as part of the modernization of early intervention and special needs services across the province) as well as community-based Behavioural Health and Mental Health services. Working across these two sites, the MCH Child & Youth Ambulatory Service program delivers nearly 300,000 visits per year in 50+ specialized child & youth clinics.
Position Summary
Reporting to the President, McMaster Children's Hospital/Vice-President of Women's and Children's Health, the Director provides senior leadership to the strategic planning process, implementation and performance management of the Child & Youth Ambulatory Services program. In a co-leadership model with the associated Medical Leads, the Director will ensure that quality patient care and service, clinical operational and financial efficiency, and team development is delivered in a high paced, progressive, clinical, education and research environment. The Director will have leadership responsibility for integrating pathways for the pediatric ambulatory patient population and patients with complex care issues that require coordinated care delivery that span inpatient and outpatient services.
As an integral member of the Leadership team, specific responsibilities include: contributing in the development of the strategic direction of HHS and the MCH vision, and aligning the goals and initiatives of the Strategic Plan to Hospital objectives; cultivating relationships internal and external to the Hospital to create opportunities for enhancement of unique tertiary and specialty services; collaborating with risk management, medical staff, clinicians and support teams to achieve patient care excellence and ensuring accurate understanding/knowledge of patient care delivery models that are locally, regionally and provincially structured, held at MCH-HHS and other Children's Hospitals/Hospitals and within our regional Community Hospitals.
These accountabilities are set within the values and expectations for Hamilton Health Sciences.
Schedule Work Hours
Monday to Friday: Day
This is a temporary position until May 2026.
Qualifications
- Master's Degree in a related field (business or health discipline)
- Possess at least 5-7 years of previous progressive line management experience
- Demonstrated ability to lead an environment that supports clinical excellence, continuous learning, innovation and research
- Demonstrated leadership in system integration as it relates to provincial, regional and LHIN levels
- Demonstrated ability to influence through excellent oral/written communication and interpersonal skills
- Proven track record at the senior management level of supporting teamwork, decision-making and problem solving in highly complex, multi-stakeholder situations
- Proven ability to build and execute on strategy, balance and set priorities, and navigate through complex systems
- Demonstrated financial and business acumen
- Demonstrated excellence in communication, team building and the ability to initiate, model and drive positive change
- High level ability to critically analyze situations as well as data/information in both daily operations and long term strategic planning
- Demonstrated understanding and commitment to equity, diversity and inclusion including evidence of education and learning undertaken in this space
Guidelines
Hamilton Health Sciences fosters a culture of patient and staff safety, whereby all employees are guided by our Mission, Vision, Values, and Values Based Code of Conduct. Hamilton Health Sciences is a teaching hospital and all staff and physicians are expected to support students and other learners.
To be considered for this opportunity applicants must apply during the posting period. All internal and external applicants may ONLY apply via the Careers website.
Hamilton Health Sciences is an equal opportunity employer and we will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact HR Operations at 905-521-2100, Ext. 46947 for assistance. If the applicant requires a specific accommodation because of a disability during an interview, the applicant will need to advise the hiring manager when scheduling the interview and the appropriate accommodations can be made.
This competition is open to all qualified applicants, however, qualified internal applicants will be considered first. Past performance will be considered as part of the selection process. If you are a previous employee of Hamilton Health Sciences, please note: the circumstances around an employee's exit will be considered prior to an offer of employment
Proficiency in both Official Languages, French and English, is considered an asset
If this position is temporary, selection for this position will be as per the outlined Collective Agreements:
Article 30 (k), CUPE Collective Agreement
Article 10.7 (d), ONA Collective Agreement
Article 13.01 (b) (ii), OPSEU 273 Collective Agreement
Article 14.04, OPSEU 209 Collective Agreement
Article 2.07 and Article 13, PIPSC RT Collective Agreement