Dir - Digital Engineering

JOB SUMMARY

The Director of Digital Engineering is an experienced technical leader who thrives on making a direct impact to the customer experience and enabling our revenue growth. This role serves as a key leader on the Strategy and Digital Transformation team and will bring a strong engineering perspective to the team and linking closely with other enterprise leaders to drive change and growth.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Establish and maintain the standards for use of digital technologies and cloud native development which our digital product teams will adopt as we innovate and scale our digital customer experience. This includes working closely with the Director of eCommerce and the web team on the technology stack for our web properties.
• Coordinate closely with Product Owners, Product Managers and their product teams to build digital products which will delight our customers, meeting their needs throughout their experience with PODS.
• Optimize the development and re-use of capabilities across digital products and experiences.
• Work closely with Enterprise Architecture and other IT functions (including DevOps, Change Management, Security and Monitoring) to ensure that digital product teams are implementing products in a manner that enables scale within our enterprise. Also influence the advancement of technology standards to support PODs growth ambitions.
• Works with other business and technical leaders and subject matter experts to ensure integration between process and capabilities across our ecosystem.
• Recruit, hire, and support the ongoing development of digital engineers who will be key members of digital product teams responsible for creating software that enables PODs to test and learn and eventually scale and grow. Oversee the technical requirements and staffing of our 3 party partners working on digital growth initiatives.
• Responsible for overall leadership of the digital team path to production and SRE
• Aids in developing the digital transformation roadmap. Informs budget and forecast for digital transformation portfolio
• Maintains a connection with front line personnel and customers to ensure the digital enhancements are developed and deployed in a customer centric manner

JOB QUALIFICATIONS: Education & Experience Requirements

• High level of personal and professional integrity and trustworthiness with strong work ethic and the ability to work independently with minimal direction
• Bachelor's degree (B.S.); MBA desired but not required
• 10+ years in web and digital development leadership
• Experience with web and digital development and modern software engineering methods
• Agile product leadership experience
• Experience in a collaborative environment and extensive experience working on cross functional teams with technology and business experts
• Familiarity with lean methods and test and learn approach to product development
• High customer and employee empathy
• Coaching, prioritization and goal setting
• Excellent communication skills

DISCLAIMER

The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this job.

Equal Opportunity, Affirmative Action Employer

PODS Enterprises, LLC is an Equal Opportunity, Affirmative Action Employer. We will not discriminate unlawfully against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, sexual orientation, age, religion, physical or mental disability, marital status, place of birth, military service status, or other basis protected by law.