Product Owner - OneSource HR / Finance

Introduction

Welcome to Gallagher - a global leader in insurance, risk management, and consulting services. With a growing team of more than 52,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it's with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.

Overview

As a Product Owner for Finance & HR data, you have an exciting opportunity to join a dynamic and growing team. This is a unique opportunity to build an Agile Product Owner team that provides a comprehensive management and view of data products in a large, multinational organization.

We are seeking a highly skilled and motivated individual to join the AJG Enterprise Data Management team as a lead for the Data Products initiative. AJG's insurance data is an integral part of the data landscape, providing insights and servicing to our clients. As a Data Product Lead, you will be responsible for driving the development and execution of our data products for this domain, ensuring they meet the needs of our organization and customers. You will collaborate with cross-functional teams, including analysts, data scientists, engineers, and business stakeholders, to define product requirements, prioritize features, and deliver high-quality data products.

This role involves significant cross-functional collaboration. You will work in tandem with the IT, Finance, HR, Operations, and other internal partners to populate the insurance data warehouse with high quality data.

Key Performance Metrics: # of enhancements to existing platform, usage of the data sets, quality & completeness metrics on critical data elements (CDE)

How you'll make an impact

• Define and prioritize the roadmap for our HR & Finance data products, aligning with the overall business strategy and goals.
• Collaborate with stakeholders to gather requirements and understand their needs, translating them into clear and actionable product specifications.
• Work closely with data scientists and engineers to ensure the successful development and delivery of data products, ensuring they meet high quality standards and deliver on time.
• Lead a high-performing Agile data product team, providing guidance, mentorship, and support to ensure the team's success in delivering high-quality data products, while promoting a collaborative and innovative culture within the team.
• Leads the completion of change management activities across functional partners and ensures adherence to the organization's risk, controls, compliance, and regulatory requirements.
• Understand the data needs to design and implement the data architecture and data model for a scalable data driven product organization.
• Conduct market research and competitive analysis to identify trends and opportunities in the data product space, ensuring our products remain competitive and innovative.
• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination.
• Manage "program/feature" dependencies across multiple teams, scrum teams, functions, divisions, and stakeholders.
• Define and track key performance indicators (KPIs) to measure the success and impact of our data products, making data-driven decisions to drive continuous improvement.
• Act as the primary point of contact for all insurance data product-related inquiries, providing guidance and support to internal teams and external stakeholders.
• Collaborate with the analytics, finance, HR, and operational teams to develop internal strategies for leveraging the data products.
• Stay up to date with industry trends and advancements in data management, bringing new ideas and best practices to the team.
• Grow and lead a high-performing data product management team. Provide mentorship, coaching, and professional development opportunities to team members to foster a culture of innovation and excellence.

Agile Framework

• Is consulted by the Collective Lead & business stakeholders of a given feature set in the prioritization process for key initiatives / features and the creation of epics / feature breakdowns created by the Collective Lead
• Responsible for refining features and creating user stories to elaborate the needs for functional additions, enhancements, or defects prioritized for work within a given set of sprints
• Responsible for the clear articulation of definition of done within a user story as acceptance criteria
• Responsible for backlog grooming and refining priorities within sprints / releases
• Responsible for presenting user stories as part of sprint planning and in support questions and further information needed by the squad to meet the entry criteria for a story
• Responsible for providing demonstrations of platform features to the Collective Lead and other stakeholders outside the feature team
• Collaborates with the Scrum Master and Technical Lead in ensuring that epics and user stories are tagged with estimates
• Collaborates to fine-tune delivery approaches to meet the defined sprint goal
• Responsible for participating / collaborating in key agile ceremonies - daily stand-up, sprint reviews, and retrospectives - as fits with the squad's established cadence and approach to running agile
• Responsible for accepting the user stories and work items of their assigned squad and providing actionable feedback on stories that don't meet acceptance criteria
• Champion within their Division / Business Unit on Agile Ways of Working and participates in working sessions across the organization to accelerate agile adoption and improve on best practices

About You

Requirements

• Proven experience as a Product Owner or similar role, preferably in the data or analytics domain.
• Insurance industry, insurance brokerage, and/or financial services industry is required to success in this role.
• Strong background in financial data products.
• Holds experience working both independently and in a virtual, collaborative environment is essential. Comfortable working in a matrix management model with stakeholders and virtual teams across global locations
• Bachelor's degree in a relevant field such as computer science, data science, or business analytics preferred. A master's degree is a plus.
• Strong understanding of data management practices, including data privacy protection, data quality, data architecture & modeling.
• Excellent analytical and problem-solving skills, with the ability to translate complex requirements into actionable product specifications.
• Strong project management skills, with the ability to prioritize tasks, manage timelines, and deliver high-quality results.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels and present to groups and external stakeholders.
• Understanding of data governance and master data management principles.
• Experience applying Data Protection rules to data, specifically, but not limited to, HIPAA, CCPA, & GDPR
• Strong attention to detail and a commitment to delivering high-quality claims products.
• Familiarity with Agile development methodologies, such as Scrum or Kanban.
• Experience with data visualization tools and techniques is a plus.
• Ability to adapt to a fast-paced and dynamic work environment.
• Knowledge of the Acord data model is a plus
• Familiarity with the Microsoft stack and the following technologies: Microsoft Azure, Snowflake, Collibra, and PowerBI

#LI-NP1

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.