(USA) Director, Workforce Planning - Leadership Allocation & Structure

Position Summary...

What you'll do...

What You'll Bring:

• Bachelor's degree in computer science, industrial engineering, or relevant experience
• 10+ years of experience in WFM/HCM/WL/WLM or other relevant platforms in Retail or Supply Chain
• Experience with store leadership structures, labor management, forecasting, scheduling, budgeting, payroll, and task management systems
• Knowledge of core IE principles, including Labor Standards, MOST, time studies is helpful but not required
• 7+ years' experience in Workforce Management Solutions
• Retail-related experience
• Familiarity with business intelligence platforms and solutions
• Developing knowledge of change management principles and ability to create influence in implementing recommended solutions
• Demonstrates initiative, responsibility, analytical thinking, and efficient problem-solving skills

What You'll Do:

• Responsible for the Leadership & Structure allocation team on the WFM team; overseeing all structure within the store to ensure the team has clear direction, proper guidance, and are developing and maintaining a strategy that supports the overall business objectives and best supports stores.
• Lead the development and execution of long-term leadership workforce strategies, aligning store structure allocation with company goals, budget constraints, and operational needs. Analyze business growth projections, market trends, and other factors to determine fixed (salaried) vs. variable (hourly) staffing models across stores, ensuring alignment with operational needs and financial objectives.
• Establish a data-driven framework for grouping stores based on attributes, complexity, and capabilities to drive consistency and scalability with store leadership structure across the organization. Ensuring that WIMS (What's in My Store) is updated, validated and continuously improved upon.
• Define the number of stores per market, markets per region, and regions per BU to enhance leadership efficiency and support.
• Partnering with operations teams and working closely to pilot and deploy new structures, incorporating field feedback to refine models.
• Partner cross functionally within Home Office and the field to assist with new store openings, ensuring teams are set up for success with defining sister stores, glide path through the first 12-18 months, establishing the clustering for stores and releasing the store into the overall population.
• Establish KPIs to track the impact of structural changes, using data to refine and optimize workforce allocation and leadership alignment over time.
• Manage and mentor a team, providing leadership, guidance, and support for their professional growth. Set performance goals and expectations for team members, conduct performance reviews, and foster a culture of accountability and continuous improvement. Develop training programs for staff and ensure that best practices in workforce management are being followed across all levels.
• Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning.
• Ensure that store structure practices comply with all local, state, and federal labor laws, as well as any union agreements or contractual obligations. Proactively identify and mitigate risks related to labor shortages, workforce imbalances, or compliance issues.
• Lead change initiatives related to leadership workforce management processes, including the rollout of new tools, systems, or organizational changes, ensuring that transitions are smooth and well-communicated. Foster a culture of adaptability within the workforce management team to support organizational changes and respond to shifting business needs.
• Work closely with HR and BOS teams to address workforce concerns related to scheduling, work-life balance, and other factors that impact employee satisfaction. Monitor employee engagement metrics related to workforce scheduling and allocation, and work proactively to improve morale and retention rates.
• Develop and implement contingency plans to address unexpected workforce shortages, high absenteeism, or other operational disruptions. Lead the team in responding to labor-related crises, ensuring that the organization can continue to meet operational demands despite challenges.
• Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $110,000.00-$220,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:

- Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Analytics, Statistics, Computer Science, Mathematics, or related field and 5 years' experience in data management, business analytics, statistics, or related area OR 7 years' experience in data analysis, statistics, computer science, or related area. 2 years' supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Retail Operations

Masters: Analytics, Masters: Computer Science

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America