Branch Manager
Apply NowCompany: Rhenus Group
Location: Avenel, NJ 07001
Description:
Business Unit:
BU Air & Ocean
Business Line:
BL Ocean Transport
Target Hire Date:
2025-04-21
What You Can Expect:
What You Bring:
BU Air & Ocean
Business Line:
BL Ocean Transport
Target Hire Date:
2025-04-21
What You Can Expect:
- Maintain full accountability for branch profit and loss performance while executing financial planning, budgeting, and compliance strategies.
- Oversee branch operations, ensuring regulatory compliance, financial performance, and service excellence.
- Manage credit and accounts receivable to balance financial risk with sales growth.
- Foster a high-performance culture through leadership, strategic adjustments, and operational excellence.
- Lead personnel management, including recruitment, performance evaluations, training, and professional development.
- Ensure exceptional customer service by managing support operations and refining service methodologies.
- Develop, implement, and maintain operational policies and procedures that align with corporate standards and regulations.
- Drive revenue growth and profitability through strategic account management, business development, and cross-selling opportunities.
- Strengthen client relationships by developing tailored logistics solutions and introducing innovative service offerings.
- Identify and pursue new business opportunities via prospecting, lead qualification, and market expansion efforts.
- Monitor market trends and competitive activities, providing intelligence reports and strategic recommendations.
- Optimize pricing structures, cost components, and profit margins to maximize deal value.
- Prepare and present performance analyses, ensuring targets and forecasts are met.
- Develop sales presentations, proposals, and marketing collateral while overseeing seamless implementation.
- Collaborate with internal stakeholders to enhance sales, service, and operational processes.
- Execute additional responsibilities as directed to support organizational objectives.
What You Bring:
- Minimum of 5+ years of progressive management experience in sales and customer service leadership roles, with specific expertise in freight forwarding or third-party logistics operations
- Demonstrated track record of successful sales performance and business development within the transportation and logistics industry
- Extensive experience in ocean and air freight sales channels, including rate negotiation, service contracting, and solution development
- Bachelor's degree in Business Administration, Supply Chain Management, or related field; or equivalent combination of education and extensive industry experience
- Proven ability to develop compelling sales proposals, implement standardized operating procedures, and create effective business documentation
- Exceptional client relationship management skills with emphasis on consultative selling and long-term account development
- Collaborative leadership style with demonstrated success working across functional boundaries and effectively engaging with all levels of organizational management
- Proficient in prioritizing multiple high-value initiatives while maintaining composure and decision quality under significant time constraints
- Established management capabilities including team leadership, performance coaching, and workflow optimization
- Effective training and development skills with ability to transfer knowledge and build organizational capabilities
- Thrives in fast-paced, dynamic environments requiring adaptability and quick decision-making
- Experienced in leveraging performance metrics and key performance indicators to drive continuous improvement and team accountability
- Fluent professional English communication skills (written, verbal, and comprehension) required; proficiency in additional languages highly advantageous