Network & Systems Administrator (Internal Opportunity)
Apply NowCompany: City of Santa Cruz, CA
Location: Santa Cruz, CA 95060
Description:
Salary : $127,692.00 - $164,592.00 Annually
Location : City of Santa Cruz, CA
Job Type: Regular Full-Time
Job Number: 25-064
Department: Information Technology
Opening Date: 03/20/2025
Closing Date: 4/3/2025 5:00 PM Pacific
The Position
The current vacancy is for Network and Systems Administrator in the Information Technology Department. This recruitment is open to current regular City employees and temporary employees who have accrued a minimum of 600 paid hours worked for the City of Santa Cruz and who have worked for the City within the previous twelve months. As an Internal recruitment, the list established from this recruitment is valid only for the current vacancy listed above.
Under general direction, analyzes, plans, coordinates, and supports a section of the City's information systems and/or technical infrastructure; administers networks, applications, services and hardware assigned to the position; supervises technical support staff; may lead a customer support team; and performs related duties as assigned.
Recruitment #25-064
APPLICATION AND SELECTION PROCESS:
The following process may be changed as deemed necessary by the Human Resources Director. The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract.
Application- online application preferred; paper application accepted. Resumes are not accepted in lieu of filling out application form completely. Response to supplemental questions- will be a primary tool in the evaluation of your qualifications for this position. Any work experience described here must also be included in your employment history on the main application.
Typical Duties
(May include, but are not limited to, those duties listed below.)
WORKING CONDITIONS
Position requires prolonged sitting, standing, walking on uneven surfaces, squatting, stooping, crouching, kneeling and reaching in the performance of daily activities; repetitive hand movements and fine coordination of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer installation and repair components; color vision to accurately interpret visual displays; acute hearing is required when providing phone and personal service. The need to lift, carry, drag and push equipment and materials weighing up to 40 pounds is also required. Additionally, off-site travel, attendance at multi-day off-site training sessions, weekend and evening work, and after-hours emergency call outs may be required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.
Minimum Qualifications
The minimum qualifications for Education, Experience, Knowledge, Skills and Abilities are the following:
Education and Experience:
OR
OR
Certificate of Completion of the City of Santa Cruz Employee and Leadership Development Program is accepted in lieu of one year of supervisory experience.
Knowledge:
Abilities:
Licenses and Certificates
DESIRABLE QUALIFICATIONS
Career Ladder
SALARY - The current salary range for this position is posted on the City website. Appointment may be made commensurate with experience. See the on the City website for further details on pay rates and practices.
APPOINTMENT - Any candidate selected by the appointing department may be required to pass a pre-employment medical exam administered by a City-selected physician before hire to non-sedentary positions. Prior to starting work, all newly hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment. Candidates must present documentation verifying authorization to work in the United States and take a loyalty oath as required by the State of California at the time of hire. Appointments to regular positions are subject to a six-month probationary period which is considered a part of the selection process. Probationary employees may be terminated without recourse during this period. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing.
LEAVE
Vacation - 80 hours/year up to 5 years, 120 hours/year 6-10 years, plus 8 hours for each year after 10 years up to a maximum of 160 hours/year.
Sick - 12 days/year
Holidays - up to 11 days/year
Floating Holidays - 24 hours per year - prorated for part-time
INSURANCE - (available to employee and eligible dependents)
Medical - Depends on plan selected; City generally pays at least 90% of the cost of coverage. Participating members make an additional $35 contribution per pay period towards health care benefits.
Dental, Vision, Employee Assistance Program - City currently pays full cost of employee and family coverage. Pro-rated for part-time.
Life - City provides a $25,000 life insurance policy.
Long Term Disability - City provides a long term disability plan.
MANAGEMENT LEAVE/OPTIONAL BENEFIT PLAN
80 hours of additional vacation per year. A $1,300 (less than 10 yrs) or $1,500 (greater than 10 yrs) annual contribution may be used to purchase additional vacation, be place in deferred compensation account or be paid in cash (cashout limited to 20 hours).
RETIREMENT
All regular employees become members of PERS. Public Employees' Retirement System (PERS) 2% @ 62 (3 year average). Prior PERS membership may affect retirement formula. Employees contribute 11.25% of their salary to PERS on a pre-tax basis. An employee is vested after 5 years of membership. No Social Security is withheld.
ADDITIONAL BENEFITS (not all inclusive)
457 Deferred Compensation Plan
Accident Protection Insurance
Cancer and Critical Illness Insurance
Direct Deposit
Discount Bus Pass Program
Flexible Spending Plans for Health & Dependent Care
Longevity Pay (after 10 years and 15 years)
In lieu Medical Reimbursement of $200 /month
Supplemental Life Insurance
Tuition Reimbursement
01
This recruitment is only open to (1) current regular City of Santa Cruz employees, and (2) Temporary Employees who have accrued a minimum of 600 hours worked for the City and who have also worked for the City within the last 12 months.I meet this criteria and understand that my application must include my employment with the City of Santa Cruz or I will not be considered for this internal recruitment.
02
Do you possess a high school diploma or tested equivalent?
03
This position requires possession and continued maintenance of a valid California driver's license.
04
If you possess a Bachelor's or an Associate's degree, please indicate your field of study and the name of the accredited college or university from which you graduated. If you do not possess either of these degrees and will be qualifying with a High School diploma or tested equivalent and additional work experience, please write "N/A."
05
Describe your work experience that qualifies as responsible experience in network administration or systems administration, operation, and support, indicating the names of your employers, your title and responsibilities, and duration of each experience.
06
This position requires one (1) year supervisory or lead experience. Describe your experience leading, supervising, training, and/or evaluating staff, indicating months or years of experience in each role and number of employees supervised.
07
Successful completion of the City of Santa Cruz Employee and Leadership Development program is accepted in lieu of one (1) year of supervisory experience. Have you successfully and fully completed the City of Santa Cruz Employee and Leadership program?
Required Question
Location : City of Santa Cruz, CA
Job Type: Regular Full-Time
Job Number: 25-064
Department: Information Technology
Opening Date: 03/20/2025
Closing Date: 4/3/2025 5:00 PM Pacific
The Position
The current vacancy is for Network and Systems Administrator in the Information Technology Department. This recruitment is open to current regular City employees and temporary employees who have accrued a minimum of 600 paid hours worked for the City of Santa Cruz and who have worked for the City within the previous twelve months. As an Internal recruitment, the list established from this recruitment is valid only for the current vacancy listed above.
Under general direction, analyzes, plans, coordinates, and supports a section of the City's information systems and/or technical infrastructure; administers networks, applications, services and hardware assigned to the position; supervises technical support staff; may lead a customer support team; and performs related duties as assigned.
Recruitment #25-064
APPLICATION AND SELECTION PROCESS:
The following process may be changed as deemed necessary by the Human Resources Director. The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract.
- On Thursday, 04/03/25 recruitment will close. All application materials must be received by the Human Resources Department by 5:00 pm; postmarks are not accepted. To apply, submit:
- Week of 04/07/25: Applications will be competitively screened based on the minimum qualifications for this position.
- Week of 04/14/25: Candidates will be notified of their status in the recruitment and interviews will be tentatively scheduled.
Typical Duties
(May include, but are not limited to, those duties listed below.)
- Analyzes, plans, coordinates, supports, and administers various networks throughout the organization, including: Transmission Control Protocol/Internet Protocol (TCP/IP), wireless, convergent, local area networks and wide area network.
- Analyzes, plans, coordinates, supports, administers, and upgrades various network, hardware and software systems throughout the organization, including: design, implementation, change management and operational support.
- Works with and supports application team(s) throughout project lifecycles.
- Maintains expertise in City standard hardware, software, wireless, middleware, mobile, and security products.
- Assists in managing security solutions, including firewall, anti-virus, and intrusion detection systems, as well as accessibility of the network, servers, and applications. Performs related security audits.
- Assists in the planning, support, administration, and testing of disaster recovery and business continuity planning and processes.
- Supervises, trains, and evaluates technical support staff.
- Provides assistance to staff in resolving difficult technical problems.
- Leads a team to serve individual departments needs or business functions in accordance with adopted customer service goals.
- May supervise Help Desk work unit and field technical support personnel.
- Participates in negotiations with vendors, outsourcers, and contractors to secure hardware and/or software products and services.
- Interacts with vendors to identify and resolve hardware and software problems.
- Participates in planning for infrastructure and information systems, including needs assessment, budgeting and capacity planning.
- Compiles and maintains software, server, and network documentation and establishes appropriate procedures.
- Analyzes, extracts, combines, interprets, and summarizes data for operational, management, or executive decisions.
- Maintains awareness of current network, databases, and systems administration advances in technology as they relate to City needs and objectives.
- Manages projects.
- Performs other related duties that may be reasonably expected as part of this classification.
WORKING CONDITIONS
Position requires prolonged sitting, standing, walking on uneven surfaces, squatting, stooping, crouching, kneeling and reaching in the performance of daily activities; repetitive hand movements and fine coordination of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer installation and repair components; color vision to accurately interpret visual displays; acute hearing is required when providing phone and personal service. The need to lift, carry, drag and push equipment and materials weighing up to 40 pounds is also required. Additionally, off-site travel, attendance at multi-day off-site training sessions, weekend and evening work, and after-hours emergency call outs may be required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.
Minimum Qualifications
The minimum qualifications for Education, Experience, Knowledge, Skills and Abilities are the following:
Education and Experience:
- Bachelor's degree in Information Systems, Computer Science, or a closely related field; and
- Three (3) years of responsible experience in network administration or systems administration, operation, and support depending upon area of assignment, including one (1) year of lead or supervisory experience.
OR
- Associate's degree with an emphasis in Information Systems, Computer Science, or a closely related field; and
- Five (5) years of responsible experience in network administration or systems administration, operation, and support depending upon area of assignment, including one (1) year of lead or supervisory experience.
OR
- High school diploma or tested equivalent; and
- Seven (7) years of responsible experience in network administration or systems administration, operation, and support depending upon area of assignment, including one (1) year of lead or supervisory experience.
Certificate of Completion of the City of Santa Cruz Employee and Leadership Development Program is accepted in lieu of one year of supervisory experience.
Knowledge:
- Networking concepts, principals, and best practices, included wired and wireless.
- Design, implementation, and management of local area and wide area networks.
- Diagnostic utilities used in a multi-platform environment.
- Database design, installation, configuration, implementation, and administration in a networked server environment - for custom or commercial off-the-shelf systems.
- Relational databases + platforms and associated query languages.
- Administration of remote access utilities.
- Microsoft Windows server architecture.
- Microsoft Active Directory.
- Project management techniques, methodologies, and software tools.
- Principles and practices of supervision.
Abilities:
- Configure and manage a virtual environment.
- Administer VPNs (virtual private networks), firewalls, and intrusion prevention and detection, and associated software.
- Evaluate and resolve complex technical problems and make critical decisions under time constraints.
- Successfully manage and prioritize multiple tasks and projects.
- Communicate effectively, orally and in writing, including communicating technical information in business-friendly and user-friendly (non-technical) terms.
- Budget and procure licenses, goods, and services.
- Observe safety principles and work in a safe manner.
- Supervise, train, and evaluate staff
- If assigned to City IT: successfully pass a full criminal record / background check including confirmation of the California Law Enforcement Telecommunication System (CLETS) record check from the Department of Justice (DOJ) obtained through Live Scan fingerprinting, and a criminal record history from the Federal Bureau of Investigations (FBI)
Licenses and Certificates
- Possession and continued maintenance of a valid California Class C driver's license.
DESIRABLE QUALIFICATIONS
- Experience administering and managing Windows Server environments.
- Proficiency in the design, configuration, and setup of a Microsoft network and server environment.
- Experience configuring, maintaining, and backing-up MS SQL.
- Microsoft SQL Server Certified Technology Specialist (MCTS) or Microsoft Certified IT Professional (MCITP) certification.
- Experience in two or more scripting/programming languages: Transact-SQL, MS Powershell, MS Visual Studio, MS Windows Script Host, JavaScript, Shell Script, Perl, ASP, Crystal, C, or C++.
- Knowledge and experience in installing, deploying and supporting VMware.
- VMware Certified Professional (VCP) or VMware Certified Advanced Professional (VCAP).
- Experience with application streaming and VMware desktop virtualization.
- Knowledge of network security principles.
Career Ladder
- IT Director
- IT Manager
- Network and Systems Administrator
- IT Specialist III
- IT Specialist I/II
SALARY - The current salary range for this position is posted on the City website. Appointment may be made commensurate with experience. See the on the City website for further details on pay rates and practices.
APPOINTMENT - Any candidate selected by the appointing department may be required to pass a pre-employment medical exam administered by a City-selected physician before hire to non-sedentary positions. Prior to starting work, all newly hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment. Candidates must present documentation verifying authorization to work in the United States and take a loyalty oath as required by the State of California at the time of hire. Appointments to regular positions are subject to a six-month probationary period which is considered a part of the selection process. Probationary employees may be terminated without recourse during this period. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing.
LEAVE
Vacation - 80 hours/year up to 5 years, 120 hours/year 6-10 years, plus 8 hours for each year after 10 years up to a maximum of 160 hours/year.
Sick - 12 days/year
Holidays - up to 11 days/year
Floating Holidays - 24 hours per year - prorated for part-time
INSURANCE - (available to employee and eligible dependents)
Medical - Depends on plan selected; City generally pays at least 90% of the cost of coverage. Participating members make an additional $35 contribution per pay period towards health care benefits.
Dental, Vision, Employee Assistance Program - City currently pays full cost of employee and family coverage. Pro-rated for part-time.
Life - City provides a $25,000 life insurance policy.
Long Term Disability - City provides a long term disability plan.
MANAGEMENT LEAVE/OPTIONAL BENEFIT PLAN
80 hours of additional vacation per year. A $1,300 (less than 10 yrs) or $1,500 (greater than 10 yrs) annual contribution may be used to purchase additional vacation, be place in deferred compensation account or be paid in cash (cashout limited to 20 hours).
RETIREMENT
All regular employees become members of PERS. Public Employees' Retirement System (PERS) 2% @ 62 (3 year average). Prior PERS membership may affect retirement formula. Employees contribute 11.25% of their salary to PERS on a pre-tax basis. An employee is vested after 5 years of membership. No Social Security is withheld.
ADDITIONAL BENEFITS (not all inclusive)
457 Deferred Compensation Plan
Accident Protection Insurance
Cancer and Critical Illness Insurance
Direct Deposit
Discount Bus Pass Program
Flexible Spending Plans for Health & Dependent Care
Longevity Pay (after 10 years and 15 years)
In lieu Medical Reimbursement of $200 /month
Supplemental Life Insurance
Tuition Reimbursement
01
This recruitment is only open to (1) current regular City of Santa Cruz employees, and (2) Temporary Employees who have accrued a minimum of 600 hours worked for the City and who have also worked for the City within the last 12 months.I meet this criteria and understand that my application must include my employment with the City of Santa Cruz or I will not be considered for this internal recruitment.
- Yes
- No
02
Do you possess a high school diploma or tested equivalent?
- Yes
- No
03
This position requires possession and continued maintenance of a valid California driver's license.
- Yes, I have a valid California driver's license.
- I do not have a valid California driver's license. I understand that I will be required to obtain one prior to appointment as a condition of employment if selected for this position.
04
If you possess a Bachelor's or an Associate's degree, please indicate your field of study and the name of the accredited college or university from which you graduated. If you do not possess either of these degrees and will be qualifying with a High School diploma or tested equivalent and additional work experience, please write "N/A."
05
Describe your work experience that qualifies as responsible experience in network administration or systems administration, operation, and support, indicating the names of your employers, your title and responsibilities, and duration of each experience.
06
This position requires one (1) year supervisory or lead experience. Describe your experience leading, supervising, training, and/or evaluating staff, indicating months or years of experience in each role and number of employees supervised.
07
Successful completion of the City of Santa Cruz Employee and Leadership Development program is accepted in lieu of one (1) year of supervisory experience. Have you successfully and fully completed the City of Santa Cruz Employee and Leadership program?
- Yes
- No
Required Question