Operations Enablement powered by Tech Leader - AMR
Apply NowCompany: Jones Lang LaSalle Incorporated
Location: Chicago, IL 60629
Description:
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Key Responsibilities:
Strategic Leadership
Technology Operationalization
Business Operations Optimization
Change Management and Training
Team Leadership
Requirements:
This role reports to the Head Global Transformation-Workplace Management.
Estimated total compensation for this position:
240,000.00 - 291,000.00 USD per year
The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .
Location:
Remote -Chicago, IL
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Key Responsibilities:
Strategic Leadership
- Develop and implement strategies to optimize technology utilization across WPM processes in the Americas region.
- Provide oversight and guidance to EMEA and APAC regions to ensure global alignment of technology operationalization efforts.
- Collaborate with the Global Transformation team to align regional initiatives with overall organizational objectives.
Technology Operationalization
- Lead initiatives to identify, analyze, and improve technology adoption and utilization across various business processes and systems.
- Develop and implement best practices for technology integration and optimization within WPM core processes.
- Coordinate with JLLT and business units to ensure seamless integration of new technologies and systems.
Business Operations Optimization
- Utilize data analytics to identify areas for improvement in technology-driven processes.
- Develop and monitor key performance indicators (KPIs) related to technology utilization and operational efficiency.
- Implement continuous improvement methodologies to enhance technology-enabled processes.
Change Management and Training
- Lead change management initiatives to ensure successful adoption of new technologies and processes.
- Develop and implement training programs to enhance technology proficiency across the organization.
- Foster a culture of innovation and continuous learning within the Operations Enablement team.
- Stakeholder Management and Collaboration
- Collaborate extensively with Products, Tech Deployment, Client Onboarding, Operations Performance & Program Management, and JBS teams to align technology initiatives with business needs and ensure seamless integration across the organization.
- Provide regular reports and presentations on technology utilization, process improvements, and their impact on operational efficiency.
- Build strong relationships with senior leadership, account managers, and business unit heads to drive cross-functional cooperation and success.
Team Leadership
- Build and lead a high-performing Operations Enablement team for the Americas region.
- Collaborate and act as team leader/coach to team members and regional counterparts in EMEA and APAC.
Requirements:
- Bachelor's degree in Business Administration; MBA preferred.
- 15+ years of experience in CRE, operations management, technology implementation, or related roles.
- GxP Manager Certification preferred
- Strong understanding of real estate markets, workplace trends, and technology solutions.
- Proven track record of leading large-scale technology implementation and optimization initiatives.
- Experience in change management and driving digital transformation.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work effectively in a global, matrix organization and collaborate across multiple teams.
- Proficiency in data analysis and visualization tools.
- Lean Six Sigma certification preferred
- HCD trained or equivalent.
This role reports to the Head Global Transformation-Workplace Management.
Estimated total compensation for this position:
240,000.00 - 291,000.00 USD per year
The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .
Location:
Remote -Chicago, IL
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.