Transit Supervisor

Salary : $105,276.00 - $127,980.00 Annually
Location : Clovis, CA
Job Type: 001-Full-Time
Job Number: 2500040
Department: General Services Department
Division: Public Transit
Opening Date: 03/21/2025
Closing Date: 4/4/2025 4:30 PM Pacific

Description
DEFINITION
Under general direction, plan, organize and direct the activities of the City's Transit Section and perform related work as required.
CLASS CHARACTERISTICS

The Transit Supervisor classification is a management level classification that oversees the day-to-day operation of the City's transit systems, manages transit contracts with vendors and serves as a liaison between other City departments and various outside agencies. Reporting to the Transit Manager, incumbent is expected to resolve most problems confronted through the application of judgment and precedent, referring to the supervisor only those which involve the establishment of new procedures or which involve solutions which are inconsistent with departmental procedures. Incumbent in this classification is exempt from overtime requirements of the Fair Labor Standards Act.

Examples of Duties
Plans, organizes and directs the activities of public transit systems; supervises a staff of bus drivers, trainers, dispatchers and clerical personnel; evaluates the performance of subordinates; completes performance reviews and disciplinary actions of staff as needed; manages and adjusts schedules for staff and public transit systems; analyzes and plans transit operations; recommends and implements modification or elimination of schedules and routes; markets and promotes the use and expansion of the transit system through meetings with community groups, the general public and through the media; responds to inquiries, complaints and correspondence from customers and the public; performs route analysis and studies related to transit operations; coordinates/conducts transit investigations; monitors fare box recovery and reconciliation; assists with reporting as required by local, state and federal authorities; supervises transit safety and training programs and coordinates driver physical exams as needed; coordinates maintenance and installation of bus stops; responds to passenger accidents or incidents requiring intervention; assists with various community programs and services provided by the City; and performs related work as required.

Typical Qualifications
LICENSE REQUIRED

• Possession of a valid Class C California Driver's License with a good driving record.

EDUCATION AND EXPERIENCE

A combination of education and experience is required.
Education:

• A Bachelor's Degree from an accredited college or university with a major in Business Administration, Public Administration, or related field;

AND
Experience:

• Three (3) years of increasingly responsible experience, two (2) years of which shall have been in a lead or supervisory capacity.

Desirable Experience:

• Work experience in Transit operations.
• Work experience in operations management.

QUALIFICATIONS

Knowledge of:

• Basic State and federal requirements for public transit systems;

• Administration and operation of public transportation systems and related safety procedures, ordinances, regulations and traffic laws;
• Modern business management principles and practices;
• Government funding sources as well as general budget principles and practices;
• Computerized logistics systems and record keeping;
• Current personnel management practices and regulations.

Ability to:

• Direct, supervise and evaluate transit personnel and activities;
• Supervise drivers in operating buses and bus schedules;
• Plan, implement and maintain a comprehensive employee training and development program;
• Maintain good labor relations with employees and manage labor related issues;
• Resolve minor grievances and disciplinary actions;
• Investigate and resolve customer complaints courteously and in a timely manner;
• Express ideas effectively in oral and written form;
• Establish and maintain effective working relationships with others;
• Respond in an emergency and provide transit services as needed;
• Provide instruction on computer use and program management.

Supplemental Information
PHYSICAL DEMANDS AND WORKING CONDITIONS

• Work is primarily sedentary with occasional lifting, pulling, and/or pushing of objects weighing up to 25 pounds, and infrequent lifting, pulling and/or pushing of objects weighing up to 50 pounds.
• Incumbent will be required to attend periodic evening meetings. Incumbent is required to travel within and outside of the City to attend meetings, conferences, etc.

SELECTION PROCESS
Interested applicants must submit a completed City of Clovis employment application and supplemental questionnaire no later than 4:30 p.m. on April 4, 2025.

Applications must be submitted online at For additional questions, you may contact Personnel at (559) 324-2725. Brief resumes are welcome as a supplement to the City's standard application form; however, the application form and supplemental questionnaire must be filled out completely to be considered. You may attach your resume to the attachment section of the application form at the time of application submission. A resume only may not be submitted in lieu of a completed employment application to be considered. Applicants may not attach any additional documents to their application that are not required or submit any other documents by email, mail, fax or hand delivery. Reasonable accommodation, when needed, for otherwise qualified candidates with disabilities, must be requested in writing at the time of application submission. Applicants will receive notification regarding the status of their application by email or phone once the applications have been processed and reviewed.
Applicants must meet each qualification for the position by the deadline date. All applications will be reviewed based on the necessary employment standards for the position. Those candidates who best meet the needs of the operations may be invited to participate in an oral examination that will be weighted 100%. Applicants receiving a passing score may be placed on an eligibility list for a period of up to one (1) year. As determined by the City and at the City's expense, successful candidates shall be required to complete and pass a medical examination, drug/alcohol screening, and a background investigation. Possession of a valid California Driver's License and good driving record will be required prior to hire. Proof of citizenship or eligibility to work in the U.S. will be required at the time of hire.
The examination may consist of questions relative to knowledge of basic State and Federal requirements for public transit systems; administration and operation of public transportation systems and related safety procedures, ordinances, regulations and traffic laws; modern business management principles and practices; government funding sources as well as general budget principles and practices; computerized logistics systems and record keeping; and current personnel management practices and regulations. The examination may also contain questions regarding the ability to direct, supervise and evaluate transit personnel and activities; supervise drivers in operating buses and bus schedules; plan, implement and maintain a comprehensive employee training and development program; maintain good labor relations with employees and manage labor related issues; resolve minor grievances and disciplinary actions; investigate and resolve customer complaints courteously and in a timely manner; express ideas effectively in oral and written form; establish and maintain effective working relationships with others; respond in an emergency and provide transit services as needed; and provide instruction on computer use and program management.
This job flyer does not constitute a contract and its terms and conditions can change without notice.
THE CITY OF CLOVIS IS AN EQUAL OPPORTUNITY EMPLOYER
The City of Clovis offers a comprehensive benefit package for full-time positions. For more information on the benefit package, please refer to the City's website under Departments & Services/Personnel/Employee Resources.
01

Carefully complete your Application and Supplemental Questionnaire and submit by the final filing date as indicated on the job announcement. It is important that your application show all the relevant education and experience you possess. You may attach a resume, but this cannot be used in lieu of completing an application. Follow the instructions below on how to submit a complete application. Applications may be rejected if incomplete. Include a minimum of ten (10) years of current and/or previous work experience. Begin with your most current work experience through the previous ten (10) years. If you are unable to include ten (10) years of current and/or previous work experience you must include any combination of work or volunteer experience, academic or vocational school enrollment, and any periods of unemployment. The application may not contain any unexplained gaps in employment periods. Be sure to attach any required documents before submitting the application.

• Yes, I acknowledge and agree to the above statement.

02

Please answer the following questions. This information is REQUIRED, as it will be used to initially determine minimum qualifications. For those applicants meeting the employment standards, this information will be critical in any subsequent competitive assessment to identify those applicants to be invited to continue in the examination process. Resumes will not be accepted in lieu of required supplemental responses. Please do not say, "see resume" or "see application" or your application and supplemental questionnaire will be deemed incomplete.

• Yes, I acknowledge and agree to the above statement.

03

The information provided in your application must support your selected answers to the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible.With the completion of this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may disqualify you from being considered for this position.

• Yes, I acknowledge and agree to the above statement.

04

Notifications pertaining to a recruitment will be sent to the email address provided on the employment application. Please provide a current and complete email address on your application. Check your inbox as well as spam folder for correspondence as your email provider or personal settings may flag the email as spam. To check your application status, please log in to your account.

• Yes, I acknowledge and agree to the above statement.

05

Do you possess a current and valid California Driver's License?

• Yes, I possess a current and valid California Driver's License.
• Other, I possess a current and valid Driver's License in another state.
• No, I currently do not possess a valid Driver's License.

06

Please list the expiration date MM/DD/YY of your current and valid California Driver's License. If you currently do not possess a valid California Driver's License, please explain.
07

Please specify the highest level of education that you have attained from an accredited college or university. The education you possess must be listed on your application in the (Education) section to be considered for the position.

• None
• Completed some college level coursework units
• Associate's Degree
• Bachelor's Degree
• Master's Degree or Higher

08

Which best describes your education major? The education you possess must be listed on your application in the (Education) section to be considered for the position.

• Business Administration
• Public Administration
• Related Field
• Other
• None

09

If you possess a degree or college level coursework units from an accredited college or university in a major other than Business Administration or Public Administration, please specify your major. If you possess a degree or college level coursework with a major in Business Administration or Public Administration or you currently do not possess a degree or college level coursework units from an accredited college or university, please specify "N/A".
10

International Degree Accreditation - International degrees must be accredited by the U.S. Department of Education. If you possess a degree from an international college or university, please attach documentation from the U.S. Institution that the degree has been accredited through at the time of application submission to be considered for the position.

• Yes, I acknowledge and agree to the above statement.

11

How many years of increasingly responsible work experience do you possess? The work experience you possess must be listed on your application in the (Work Experience) section of your application to be considered for the position.

• No Experience
• Less than one year
• One year to less than two years
• Two years to less than three years
• Three years to less than four years
• Four years to less than five years
• Five years or more

12

How many years of work experience in a lead or supervisory capacity do you possess? The work experience you possess must be listed on your application in the (Work Experience) section to be considered for the position.

• No Experience
• Less than one year
• One year to less than two years
• Two years to less than three years
• Three years to less than four years
• Four years to less than five years
• Five years or more

13

Please describe in detail the increasingly responsible work experience you possess including any experience in a lead or supervisory capacity. Specify where you gained your experience listing each employer's name, your job title, the number of people supervised, length of time, and your level of lead or supervisory authority. If you currently do not possess this experience, please specify 'N/A'.
14

How many years of work experience do you possess in Transit operations? The work experience you possess must be listed in the (Work Experience) section of your application.

• No experience
• Less than one year
• One year to less than two years
• Two years to less than three years
• Three years to less than four years
• Four years to less than five years
• Five years or more

15

How many years of work experience do you possess in operations management including the planning, organizing and direction of operational activities and oversight of day-to-day operations? The work experience you possess must be listed in the (Work Experience) section of your application.

• No experience
• Less than one year
• One year to less than two years
• Two years to less than three years
• Three years to less than four years
• Four years to less than five years
• Five years or more

Required Question