International Technical Support Analyst

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Company: Avid Core

Location: Washington, DC 20011

Description:

Do enjoy seeing data come to life or tell a story?Are you passionate about data integrity, analysis, and visualization? Are you interested in supporting international programs for the federal government?

Avid Core is seeking a Data Management Specialist with strong technical expertise in SharePoint and/or Power BI, along with proven data analysis and visualization skills, to support a federal government client in Washington, D.C. We are looking for a detail-oriented, proactive professional who demonstrates initiative and consistently delivers progress and value to clients.

The position offers hybrid work flexibility, working from a home location and client location with the expectation of attending meetingsat the client site in D.C.as required.

To Apply:Submit resumes and cover letters through this posting.Resumes and cover letters will be accepted until April 15, 2025.

Salary Range:$80,000-$100,000, based on experience and qualifications.

Responsibilities:
  • Support the federal client with data analysis, visualization, and project management
  • Coordinate closely with stakeholders to track and manage training requests, programs, and logistics
  • Develop and maintains data and intake portals to include SharePoint and internal applications
  • Develop and improve business processes
  • Create and manage dashboards in PowerBI to track capacity, training requests, and data that supports future planning
  • Review current training documents and capabilities to facilitate program planning and reporting
  • Identify and initiate solutions to improve data management and program efficiency
  • Develop, review, and improve review Standard Operating Procedures
  • Takes on other responsibilities as assigned

Qualifications/Skills:
  • 2-5+ years ofdata management experience supporting a Federal Agency
  • Proficiency with the full Microsoft suite (PowerBI, Word, Excel, PowerPoint, Outlook, Teams, and SharePoint); intermediate/advanced understanding of Microsoft PowerBI and SharePoint is required
  • Exceptional editing and data analysis skills to ensure deliverables submitted to the client for final approval are error-free
  • Experience with WebEx, Zoom, and other virtual meeting platforms
  • Ability to obtainpublic trustsecurity clearance is required
  • Current top secret, secret, or U.S. Customs and Border Protection (CBP) public trust is a plus
  • International or training background is a plus


We're looking for someone who is:
  • Interestedin working with law enforcement agencies
  • Ableto manage multiple high-priority tasks
  • Capable of working independently and collaboratively in a deadline-driven environment
  • Able tomanage and follow-up on deadlines, as well as to identify and recommend solutions and next steps
  • Fun and energetic

Education:
  • Bachelor's degree,preferably inbusiness, data science or similar field.

Benefits:
  • Comprehensive health insurance
  • Vision, dental, and short-term and long-term disability
  • 401K with employer match (after six months of employment)
  • Federal and non-federal paid holidays
  • Flexible paid time off policy
  • Generous bonus program based on firm and individual performance
  • An opportunity to learn and grow in a welcoming and supportive environment with a fun team


Location:

This is a hybrid position. The candidate must be able to commute to the client location in Washington, DC on a routine basis and be available for ad-hoc meetings.Candidates will be provided a computer, however, must have steady internet connection anda phone.

Accommodations:Avid Core is committed to supporting all qualified individuals. As part of this commitment, we provide reasonable accommodations as needed. Contact careers@avid-core.com to request an accommodation to participate in the job application and/or interview process.

Avid Core is an award-winning small woman-owned business headquartered in Northern Virginia with employees throughout the Washington, D.C. metro area.We provide effective strategic communications, program and project management, publicoutreach,and innovative marketing strategiesto public and private sector clients.Avid Core is an equal opportunity employer and operates a drug-free workplace.

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