Lead Project Coordinator, Projects and Governance

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Company: Citco

Location: Toronto, ON M4E 3Y1

Description:

Job Description

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.

For more information about Citco, please visit www.citco.com

About the Team & Business Line:

Fund Administration is Citco's core business, and our alternative asset and accounting service is one of the industry's most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

As a core member of our Projects and Governance Team (PGT), you will be working with some of the industry's most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.

As a member of the Projects and Governance Team (PGT) and reporting to the Project Manager, the Lead Project Coordinator is part of a global team supporting CFS Operations. This role will entail working with management and various teams across Citco, and be responsible for the oversight and/or execution of assigned projects. This role will require adaptability along with strong analytical, communication and time-management skills as assignments will be varied with competing deadlines, at times requiring a quick turn-around.

The Projects and Governance Team (PGT) is charged with providing multiple CFS Lines of Business units (Hedge Fund, CAIS, Private Equity, Real Estate, Investor Relations, Ancillary Services) with project management governance when executing initiatives that benefit the larger CFS Organization. PGT provides a structured framework and management information, allowing for timely escalation of issues and risks that impact the success of the initiatives. Key oversight includes Global Location Strategy, Headcount Capacity Tracking, which feeds Finance Budget and Forecasting, and support of tools that provide risk mitigation opportunities (i.e. SDLP, Tibco Workflow Tool on-boarding, Operational Risk Log, Citco Recon Tools).

Stakeholders cross multiple lines of business and locations, requiring flexibility with hours at times.

Responsibilities

Your Role:
  • You will initiate projects by defining scope, tasks, timelines and identify and manage stakeholders, primarily Project Sponsor(s) and Senior Management for the various projects to be undertaken.
  • Execute projects independently by displaying sound judgement and proactively managing risk and issues
  • Lead assigned projects, managing expectations and communicating delays on projects to the Manager and/or Project Manager
  • Own end-to-end execution of small to medium sized projects by ensuring that project plans are developed and implemented, inclusive of the below:
  • Work closely with stakeholders to ensure that requirements are understood and that identified tasks support the requirements
  • Track project progress against defined milestones
  • Track and manage contemplated change orders according to the defined process
  • Coach and mentor Project Coordinators
  • Follow standard PGT PMO procedures and tools to manage projects to successful completion
  • Collaborate with PGT resources in various locations and time zones to enhance and refine standard PGT PMO procedures and/or implement new tools
  • Defining business plan, ensuring scope of project is clear, information is gathered from appropriate stakeholders and sign-off is obtained
  • Identifying and documenting detailed requirements as required for initiatives
  • Tailoring the communication plan appropriately for each stakeholder group
  • Ensuring project schedules are completed and maintained
  • Ensuring risks and issues are identified, tracked and escalated to PM and Stakeholders
  • Perform feasibility studies or cost-benefit analysis as required
  • Conduct post project reviews, documenting lessons learned


Qualifications

About You:
  • You have a Bachelor or Master level degree
  • 5+ years in project management roles, preferably in financial domain, and/or Citco operational experience with increasing responsibility
  • Self-starter who can demonstrate taking initiative and ownership in current role
  • Proven time management capabilities
  • Excellent communication, organizational and presentation skills
  • Advanced MS Office suite skills
  • Assets/Nice to haves:
  • PMP or CAPM Certified
  • Experience with agile delivery methodologies and/or continuous improvement methodologies
  • Experience with Project Server, SharePoint, Qlik, Jira and/or Confluence
  • Understanding of how ERP, BPM, CRM and BI tools operate
  • Lean Six Sigma Certification/BPM Certification/BA Certification
  • AIIM BPM Certificate, Certification from BPMInstitute.org, ABPMP's Certified Business Process Professional (CBPP), IIBA, PMI-PBA, etc.


Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

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