Digital Relationship Manager- Innovate

Description

Asplundh Tree Experts (Asplundh) is seeking a Digital Relationship Manager to join the Digital Innovation Team, reporting to the Director, Digital & Geospatial

This role supports Asplundh in building and maintaining strong relationships with customers, seeking out new business opportunities, providing clients with knowledgeable advice, guiding their choices, promptly resolving complaints, and ensuring client satisfaction.

Essential Functions & Responsibilities:

• Foster client relationships, drive satisfaction and collaborate with teams to achieve goals through strategic account management.
• Provide comprehensive product and service consultations, guiding clients' decision-making processes.
• Generate new opportunities through outbound prospecting and leveraging existing Asplundh relationships.
• Develop and implement strategies to grow Asplundh's presence in the digital asset management space.
• Shape and manage the sales strategy from initial engagement to closing.
• Identify target customer needs and develop effective profiles to address them.
• Translate advanced knowledge of network and asset management, and new technology trends into complex customer solutions.
• Be an expert visual storyteller and negotiator across all organizational levels.

Knowledge, Skills and Experience

• Tertiary qualifications in Management, Marketing, Business, Computer Science or related field
• At least 10 years of experience in business development, sales, or a similar role focusing on closing new business across enterprise-level customers
• Communication, interpersonal relations, problem-solving, strategic thinking, and project management
• Ability to build and maintain strong client and business relationships and manage the sales cycle for large customers
• Experience working with utility clients and their specific business processes around vegetation management.
• Experience with utility or asset-related maintenance technology platforms
• General knowledge of data science and spatial analysis and how it is used for problem-solving and uncovering patterns and trends within organizations and associated technologies.

Benefits
We offer a competitive range of benefits to support our employees' health, well-being, and financial security. Medical, dental, and vision benefits are available to all eligible employees on the first day of employment. For more information on the benefits available for this role, please contact the recruiter or hiring manager.

Individuals with a disability who desire a reasonable accommodation can contact the ADA Coordinator by calling 1-833-222-3066. We partner with the Department of Homeland Security/U.S. Customs and Immigration Service to e-Verify all newly hired employees.

An Equal Opportunity Employer.

Please note:

• All job offers are subject to pre-employment drug screening and a background check.
• Unless otherwise noted, we do not sponsor employees for work authorization in the U.S. for this position.

Notice to Agencies: We only accept resumes from recruiters, employment agencies, or staffing services if a Service Agreement has been signed and we have requested recruitment/staffing services for the specific position. Any unsolicited resumes will become the property of the company, and no fees or compensation will be paid to the recruiter, employment agency, or staffing service.