Portfolio Delivery Manager, IT Program & Strategy

The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada's leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 1,900 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers - all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.

What's in it for you!

• An opportunity to grow, develop, and thrive within a mission-driven, dynamic, and fast-growing company, alongside thoughtful and passionate individuals dedicated to their work and community
• Comprehensive and highly competitive healthcare and benefit coverage including RRSP plans with company match
• Flexible hybrid work environment, continuous learning opportunities, high internal mobility rates and meaningful reward and recognition programs.

What you can expect from this position:

Reporting to the Associate Director, Digital Solutions, you will be responsible for successful execution of the programs/projects under the assigned portfolio. Leading a team of experienced project delivery professionals, this leadership role involves collaborating with clients, project sponsors, business owners and 3rd party delivery organizations to ensure all major projects and deliverables within the assigned portfolio are delivered to the applicable scope, budget and meet the requirements of the business.

As a Portfolio Delivery Manager, you will:

• Lead delivery of projects within assigned portfolio - on scope, time, budget and business benefits.
• Manage the project portfolio, including project set-up, tracking and closure processes, as well as monthly quality assurance reviews of submitted initiatives / projects.
• Implement and manage PMO methodology, ensuring project management functions are conducted within accepted and established business practices and guidance.
• Partner with vendors to lead delivery of capital projects in assigned portfolios - on scope, on time and on budget.
• Creation of Statements of Work (SOW) for the various GTAA procurement processes - including (but not limited to) Requests for Service (RFS) from the outsourcing vendor (Wipro), requests for quotation from various Vendors of Record, and Expressions of Interest (EOI) or Requests for Proposal (RFP) from the open market via Merx
• Transition project to operations through Operational Readiness Review (ORR) and other project processes
• Validate project compliance, standards and procedures
• Maintain the monthly consolidated project specification Financial Summary Report and manage the contract invoice payment and reconciliation process
• Accountability for accurate and comprehensive project record-keeping; all project approvals and documentation.
• Manage, monitor and report on monthly accrual process, contract resource related items (resource requirements)
• Ensure portfolio team resources are utilized effectively across multiple portfolios.
• Direct activities, assign responsibilities, set expectations and motivate direct reports toward achieving portfolio objectives for all aspects of the project management life cycle.
• Partner with staffing firms to source right project delivery contingent staff to augment team

The salary for this non-unionized position is competitive based on the successful candidate's qualifications.

This is the role for you, if you have:

• Bachelor's Degree or higher in the fields of Business, IT or Engineering required
• Project Management Professional (PMP) designation in good standing preferred
• Airline, Airport or Transportation experience preferred
• Minimum 8-10 years of PMO experience with minimum of five years of project or program delivery experience
• Minimum 8-10 years of experience in People Management, both direct report and cross-functional
• Must possess a valid Ontario Provincial Class G driver's license
• Ability to obtain and retain Transportation Security Clearance
• Demonstrated experience working in a customer centric environment

Knowledge and skills you bring, that set-you up for success:

• Exceptional and demonstrable people leadership capabilities
• Excellent communication skills to effectively reach a broad audience of internal and external customers, guests and other key stakeholders
• Proven relationship management skills with internal and external stakeholders
• Knowledge of project monitoring systems including but not limited to; scheduling, procurement, financial forecasting and reporting, and change control
• Experience implementing project management methodologies
• Demonstrated analytical skills in assessing and reviewing business processes to identify options, best practices and opportunities to improve service delivery
• Familiarity with capital projects, and asset realization is preferred
• CA Project Portfolio Management and Oracle EBS experience is an asset
• Ability to constructively challenge the status quo and drive continuous improvement efforts /
• Ability to manage multiple tasks and meet strict deadlines
• Strong analytical skills combined with an ability to fit issues in with corporate goals and priorities
• Excellent interpersonal skills with the ability to build strong relationships at all levels

The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.