Senior Readiness Analyst

Job Description
TITLE: Senior Readiness Analyst

POSITION TYPE: Full Time (W2)

LOCATION: Plano, TX

ABOUT WorldLink:

WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today's most cutting-edge digital technologies to create value and grow.

Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning.

We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.

For more information about our craft, visit https://worldlink-us.com .

WHO we're looking for:

We are looking for a Senior Readiness Analyst who will be responsible for working closely with Legal, Finance, Business Planning, Operations, and Customer Support teams to coordinate seamless launches, eliminate execution bottlenecks, and enhance process standardization.

This is a high-impact role with the opportunity to reshape how readiness is managed across the organization.

Role and Responsibilities:

Cross-Functional Launch Management & Readiness Execution

• Own end-to-end project execution for new product launches, operational changes, and business initiatives.
• Develop and manage detailed project plans, timelines, and risk mitigation strategies.
• Act as the central point of coordination, ensuring alignment across cross-functional teams.
• Identify gaps in readiness execution and proactively implement corrective actions.

Process Standardization & Governance

• Define and implement best-in-class operational readiness frameworks to drive execution consistency.
• Build repeatable, scalable project workflows that enhance efficiency.
• Develop playbooks, SOPs, and process documentation to ensure clear ownership of tasks and responsibilities.

Risk Mitigation & Performance Tracking

• Establish and manage risk assessment frameworks to proactively identify and resolve potential blockers.
• Implement and monitor KPIs to measure the success of launches and operational effectiveness.
• Conduct post-launch retrospectives, ensuring continuous improvement in execution processes.

Stakeholder Communication & Change Management

• Work closely with Legal, Compliance, Finance, Business Planning, and Customer Support to ensure launches are well-coordinated.
• Communicate critical updates and readiness statuses to senior leadership and cross-functional teams.
• Collaborate with the Communications & Compliance team to ensure accurate, timely, and legally vetted messaging.

Required Experience and Education:

• 5+ years' experience w/degree or 7+ years' experience without degree in project management, program management, or operations within a customer service, retail, or technology-driven business.
• Bachelor's degree preferred (Business, Analytics, or related field).
• PMP is a plus.
• Strong experience with project management tools (JIRA, Confluence, STACs, Trello, or similar).
• Expertise in process improvement methodologies (Lean, Six Sigma, Agile, etc.)
• Experience working with Legal, Finance, and Business Planning teams to align on execution requirements.
• Presentation building and storytelling experience critical.
• Experience in change management and process automation.

Necessary Skills and Attributes:

• Self-motivated individual with the ability to thrive in a team-based or independent environment.
• Detail-oriented with strong organization skills.
• Ability to work in a fast-paced environment.
• Limited supervision and the exercise of discretion.
• Strong analytical skills with experience in KPI tracking, reporting, and performance optimization.
• MS office - Word, Excel and PowerPoint.
• Excellent communication and stakeholder management skills, with the ability to influence at all levels of the organization.
• Ability to proactively identify gaps, take ownership, and drive execution with minimal oversight.
• Proven ability to manage multiple projects in a fast-paced, cross-functional environment.

Physical Demands:

The physical demands described here are representative of those that must be met by contract employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the contract employee is occasionally required to stand, clean, crawl, kneel, sit, sort, hold, squat, stoop, stand, twist the body, walk, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs or ladders and scaffolding, talk or hear, and lift up to 20 pounds. Specific vision abilities required by the job include ability to distinguish the nature of objects by using the eye. Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time. Requires considerable (90%+) work utilizing high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity.

Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines. May require working additional time beyond normal schedule and periodic travel.

WHAT we'll bring:

During your interview process, our team can fill you in on all the details of our industry-competitive benefits and career development opportunities. A few highlights include:

• Medical Plans
• Dental Plans
• Vision Plan
• Life & Accidental Death & Dismemberment
• Short-Term Disability
• Long-Term Disability
• Critical Illness/ Accident/ Hospital Indemnity/ Identity Theft Protection
• 401(k)

WHAT you should know:

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. WorldLink is an Equal Employment Opportunity and Affirmative Action employer. All employment at WorldLink is decided on the basis of qualifications, merit, and business need. We endeavor to continue our footprint as a diverse organization by highlighting opportunities for all people. WorldLink considers applicants for all positions without regard to race, color, religion or belief, sex, (including pregnancy and gender identity), age, national origin, political affiliation, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need assistance with any part of the application process should contact us.

This job description is designed to cover the main responsibilities and duties of the role but is not designed to be a comprehensive list of all.