Communications Analyst*

Salary : $70,844.80 - $97,344.00 Annually
Location : Throughout San Bernardino County, CA
Job Type: Full-time
Job Number: 25-19647LUS-01
Department: Land Use Services
Opening Date: 03/24/2025
Closing Date: 3/28/2025 5:00 PM Pacific

The Job
Join a team that is passionate about the services they provide and is committed to making a difference throughout San Bernardino County.
The San Bernardino County Land Use Services (LUS) Department has a current vacancy for a Communications Analyst* who is responsible for managing the development and coordination of internal and external communications, media/public relations, and marketing for the department. Duties may include preparing press releases, public service announcements, articles, bulletins, reports, brochures, assist with presentations and education outreach and other media for public dissemination for the department. The Communications Analyst* oversees a wide variety of information and communication activities; serves as liaison between director, management and media representatives; and responds to media, public, and inter-agency inquiries.
*Official Title: Staff Analyst II

For additional details, please refer to the Staff Analyst II job description.
THE DEPARTMENT
The Land Use Services Department is dedicated to ensuring a balance in the areas of housing, business, and recreational needs for the diverse cultures and communities of San Bernardino County. This is accomplished through comprehensive regional planning and enforcement of building standards, land uses, and environmental impacts. The department continues to improve the quality of life for residents and visitors to San Bernardino County by providing a framework for orderly growth while maintaining the highest level of public safety.
CONDITIONS OF EMPLOYMENT
Travel: Travel throughout the County is required and employees will be required to make provisions for such transportation. A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation.
Pre-Employment Process: Applicants must successfully pass the pre-employment process, which may include fingerprinting, credit check, and/or medical exam, prior to appointment.

Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

To learn more, please click the links below

County Website
Minimum Requirements
EDUCATION: Bachelor's degree in English, journalism, business/public administration, marketing, public relations, communications, or closely related field of study.

-AND-

EXPERIENCE: Three (3) years of full-time experience in developing and administering a comprehensive public relations or communications program, which included the dissemination of information to internal and/or external audiences through various communications media.

Desired Qualifications
The ideal candidate will have:

• Experience developing materials for executive leadership
• Ability to develop communication plans and content for a variety of audiences
• Ability to utilize content creation software such as, the Adobe Creative suite programs, Microsoft Publisher, or similar programs
• Experience with content management systems or other applicable systems
• Expansive experience developing and maintaining social media content on a variety of platforms
• Knowledge of Communication principles and practices,
• Excellent written and oral communication skills, including use of proper grammar and ability to edit others' written materials
• Experience working with the media
• Knowledge of graphic design techniques and practices

Selection Process
There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience, as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation.
Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements.
If you require technical assistance, please click HERE to review the Government Jobs online application guide, or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application.
EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit theSpecial Testing Accommodations Request Form within one week of a recruitment filing deadline.
Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click HERE for information and instructions to request Veteran's Preference points.
Please click HERE for important Applicant Information and the County Employment Process.
Administrative Services Unit

The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

For a summary of benefits, please click

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at
01

COMPETITIVE EVALUATION INSTRUCTIONS: The information on the Application and your responses to the following supplemental questions will be used in a competitive evaluation of qualifications. Detailed responses should be provided for each question in order to ensure qualifications are properly considered (do not refer to a resume). Each response must include the name of your employer(s), dates of employment where you performed the duty, and the title of your position(s). Employers listed on this questionnaire must also be listed and fully detailed in the work experience section of your application.

• I understand.

02

Education: Do you possess a Bachelor's degree in English, journalism, business/public administration, marketing, public relations, communications, public health, health promotion and education, health/natural sciences, or closely related field of study?

• Yes
• No

03

Experience: Do you possess three (3) years of full-time experience in developing and administering a comprehensive public relations or communications program, which included the dissemination of information to internal and/or external audiences through various communications media?

• Yes
• No

04

Community Outreach: Describe a time when you had to develop and execute a community outreach strategy for a public sector project or initiative. What were your objectives, how did you tailor your approach to meet the needs of the specific community, and what were the outcomes? Please include any challenges you faced and how you addressed them. If you do not possess this experience, indicate "N/A".Note: Experience must be clearly detailed in the Work Experience section of your application in order to be evaluated.
05

Project Coordination: Describe in detail your experience managing projects and coordinating with multiple organizations (e.g., departments, agencies, groups, etc.). Include the following information: types of organizations involved, strategies utilized, steps taken to resolve obstacles/conflicts, the outcome and/or accomplishment, and anything you would have done differently. If you do not possess this experience, indicate "N/A".Note: Experience must be clearly detailed in the Work Experience section of your application in order to be evaluated.
06

Political Acumen: Can you provide an example of a situation where you had to navigate complex political landscapes to successfully communicate or promote a policy or project? How did you ensure your strategy aligned with both the goals of the organization and the political realities of the environment? If you do not possess this experience, indicate "N/A".Note: Experience must be clearly detailed in the Work Experience section of your application in order to be evaluated.
07

Communication Strategy: Can you provide an example of a challenging situation where you had to work directly with the media, such as the public news media? How did you ensure that your communication strategy both addressed their interests and aligned with the goals of the organization? If you do not possess this experience, indicate "N/A".Note: Experience must be clearly detailed in the Work Experience section of your application in order to be evaluated.
08

Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).

• I acknowledge that I have read, understood, and agree to the above.

09
**ATTENTION GMAIL USERS**

We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.

For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. Click this link to Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.

Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there.

• I understand

10

Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is.Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

• I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.

Required Question