Key Account Manager

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Company: TRG

Location: Southfield, MI 48076

Description:

RESPONSIBILITIES
  • Customer contact and sales for OEM and Tier 1 customers - Automotive interior trim
  • Primary focus on long-term sustainability and profitable growth of all strategic business
  • Relationship management
  • Integrated development of global strategy for products, projects and innovation
  • Regional acquisition management
  • Regional commercial plan management (e.g. RFQ, Business Plan, GAP closure, raw material compensation, PCR)
  • Improve operating results through negotiation strategies, change management, cash management through accounts receivable collections and tooling reimbursement management
  • Coordination of interface and communication between customer and company
  • Liaise with engineering, operations, divisional headquarters and strategic business field leads to meet quality, delivery, price and service targets
  • Define market trends and customer requirement for product planning
  • Define customer related product roadmap
  • Define key Business Plan/Strategic Plan targets
  • Achieve Business Plan targets for growth, revenue and profitability
  • Support Business Development Managers on troubleshooting top customer concerns
  • Coordinate Account Management for market trends and competitive intelligence data
  • Provide input for OEM Account Manager performance evaluations to achieve goals

REQUIREMENTS
  • Bachelors Degree preferred - Engineering related preferred
  • 5-10 years business experience in a OEM / Automotive customer facing role or client service type background (experience working with OEM Purchasing / Buyers)
  • Must have experience with automotive interior trim (plastic, injection molded related components)
  • Understanding of IATF 16949 and ISO processes

WORK ENVIRONMENT
  • Fully remote position
  • Travel 25% in US, Mexico area customers
  • Annual trip to Asia parent company

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