Field Service Technician 2

Responsibilities:

• Performs system checkout and assists in systems startups for service installed jobs
• Troubleshoots problems and perform necessary repairs (electrical, mechanical, programming).
• Assists with trial runs and service activity runs to ensure equipment meets standards.
• Aids in training customers on equipment maintenance and adjustments.
• Coordinates water analysis test to ensure safe system operations.
• Performs routine maintenance on tools, test equipment, etc. and completes required service or systems paperwork.
• Supports Sales with site assessments and system installations.
• Maintains courteous, professional contact with customers to ensure satisfaction and leverage up-sell opportunities.
• Maintains and organize tools, equipment, parts, and truck inventory.
• Responds to emergency service calls as required during the day, after hours, and weekends.
• Adheres to company and customer site safety policies and procedures.
• Completes and submits detailed written service orders and reports covering all aspects of provided/products installed.

Requirements

• Bachelor's degree in engineering (electrical preferred); or equivalent experience.
• 1-3 + years of experience of supporting commercial and industrial equipment, including pumps, piping, instruments.
• Read and understand blueprints, electrical schematics, and P&IDs to perform required services.
• Experience working with water treatment equipment (softeners, multi-media filters, RO's, storage and pump distribution systems).
• PLC, VFD, HMI programing experience with Allen Bradley Devices.
• Ability to lift 50 lbs.
• May be subject to inclement weather and hazardous working conditions.
• Travel 50%

Target Salary Range: $60,000 - $110,000 per year. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, geographic location, and business and organizational needs. Full-time positions are eligible for competitive benefits, including: paid time off, health, dental, vision, life, disability benefits and 401(k).

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies in this position.

Integrity Team Player

Adaptability Resourcefulness

Customer Focus Excellence

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