Sales Manager | Full-Time | Santa Clara Convention Center

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Overview

The Sales Manager promote and book events for the facility through an aggressive sales & marketing effort. To work with the customer on initial rates and terms of the contract and to convey that information to other necessary facility staff to further work effectively with the customer.

This role pays an annual salary of $78,500-$85,000.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until June 20, 2025.

Responsibilities

• Represent the facility to potential facility users, respond to inquiries regarding facility use and send out marketing/rental materials.
• Assist facility users in finalizing booking arrangements including preparation of proposals and contracts as well as collection of deposits due.
• Reports to the Senior Director of Sales.
• Represent the facility as its primary sales representative both locally and out of town.
• Attends Trade Shows and industry functions as a representative of the destination.
• Researches, identifies and established the appropriateness of groups for the facility.
• Contacts prospective user groups and individuals to initiate the sales effort.
• Discusses the facility with site selection committees or appropriate others.
• Assists in developing and implementing the sales/marketing activities of the facility including developing budget submissions and follow-through systems and procedures.
• Meets specified assigned sales goals and objectives.
• Initiates written and oral communications internally and externally.
• Promptly responds to all customer calls and requests within a 24-hour period.
• Maintains relationships with DMO and other hospitality establishments and promotes effective relations with representatives of local and user groups.
• Participate in local and community organization networking opportunities monthly.
• Communicates problems and proposed solutions to the Senior Director of Sales.
• Submits weekly sales activity reports and performs related duties as required.
• Will perform outside sales calls and solicitation calls as required.
• Work cohesively with other departments.
• Attend internal meetings and represents the facility as deemed necessary.
• Adheres to sales guidelines and procedures when booking business.
• Prepares and executes Proposals, Space requests and License Agreement requirements.
• Must be available for evening and weekend work as required.
• All other duties as assigned by Senior Director of Sales.
• Meets and/or exceeds required assigned revenue goals.
• This position supports the overall tasks related to Sales for the facility, such as providing administrative assistance in the maintenance and data entry of the CRM and internal management systems.
• Adheres to sales guidelines and procedures when booking business.
• Participate in the development and implementation of goals, objectives, policies, and priorities of all Sales programs and activities.
• Support all services and activities of the Sales Department within the facility including sales tools and materials, proposals, sales calls and contracts.
• Prepare written proposals; reevaluate potential business value of various events and clients; initiate contractual arrangements.
• Conduct tours of facility for potential licensees; answer questions and provide information regarding facility capabilities.
• Perform other duties and responsibilities as assigned.

Qualifications

• Minimum of 3-5 years of increasingly responsible experience in an administrative support position, preferably in a sales capacity at a hotel, convention center or related meeting.
• Bachelor's degree from an accredited college or university with major course work in marketing, public relations, business administration, hospitality management or other related.
• Additional years of experience may be substituted for formal education .