Quality Manager
Apply NowCompany: Spectrum Control
Location: Delmar, DE 19940
Description:
At Spectrum Control, most departments operate on a 4-day, 10-hour work schedule in exchange for a 3-day weekend. We offer competitive wages and PTO, plus our benefits begin on day 1 of employment. Come join a workforce where we put you first!
SUMMARY: The Quality Manager drives quality assurance initiatives by organizing, facilitating and supporting continuous improvement activities, lean initiatives, Statistical Process Control (SPC), failure analysis/corrective actions, and auditing of existing quality systems. They will have extensive experience with customer issue resolution, problem solving, managing teams, and be an expert in all aspects of Quality from new product development through customer communication and issue resolution.
ESSENTIAL JOB FUNCTIONS:
These statements are intended to describe the general nature and scope of the work and is not a complete listing of all responsibilities and/or duties required. Other duties may be assigned.
QUALIFICATIONS:
WORK ENVIRONMENT: Office & Manufacturing Floor
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Third-Party Recruiters
Please note, that per Spectrum Control Policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our values and expectations. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Spectrum Control will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. If you or your agency are interested in becoming an approved vendor please contact scirecruiting@am.spectrumcontrol.com.
SUMMARY: The Quality Manager drives quality assurance initiatives by organizing, facilitating and supporting continuous improvement activities, lean initiatives, Statistical Process Control (SPC), failure analysis/corrective actions, and auditing of existing quality systems. They will have extensive experience with customer issue resolution, problem solving, managing teams, and be an expert in all aspects of Quality from new product development through customer communication and issue resolution.
ESSENTIAL JOB FUNCTIONS:
- Analyze trends and advises adjustments needed to maintain a quality product and identify and document processes that are critical to quality
- Coordinate the flow of information between customers and production staff regarding quality related issues
- Process customer complaints/returns and assist in developing and communicating failure analysis and corrective actions
- Establish an internal audit plan and maintain and auditing team that monitors current systems and identify opportunities for improvement
- Responsible for ensuring purchased products meet our needs and expectations through inspection, assessment of supplier processes and capabilities and ongoing monitoring of supplier performance
- Develop and implement quality assurance standards, processes and controls by developing and modifying quality procedures and processes to achieve targets associated with KPI Metrics and Quality Objectives
- Drive quality system improvement by reviewing KPI Metrics, SPC, internal audit results, corrective action responses, CI team progress and customer report cards
- Assess customer requirements and ensure they are met
- Provide direction to ensure compliance with all applicable customer requirements and government regulations involving product quality
- Responsible for ensuring the monitoring, control, calibration and maintain measuring and test equipment
- Directs critical IPC and J-STD training of Engineers and Manufacturing Assemblers
- Responsible for reducing cycle time and waste through continual process improvement
- ISO 9001 and AS 9100 auditing and certification
These statements are intended to describe the general nature and scope of the work and is not a complete listing of all responsibilities and/or duties required. Other duties may be assigned.
QUALIFICATIONS:
- Education: Bachelor's Degree
- Experience Years: 5-8 years of experience in Quality, Engineering, Mathematics, or Statistics
- OR Equivalent combination of education and experience
- Lean Six Sigma Black Belt Certification
- Certified Quality Manager (CQM) certification
- Microsoft Office and web proficiency
- Experience in electronics processing manufacturing
- Working knowledge of electronic component manufacturing process
- Understanding of application of raw materials
- Operation of control systems, test equipment
- Knowledge of quality systems and techniques, process control including SPC, team facilitation methods, effective training techniques
- Strong investigative and analytical skills
WORK ENVIRONMENT: Office & Manufacturing Floor
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Third-Party Recruiters
Please note, that per Spectrum Control Policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our values and expectations. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Spectrum Control will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. If you or your agency are interested in becoming an approved vendor please contact scirecruiting@am.spectrumcontrol.com.