TikTok Shop - Product Operations Manager

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Company: TikTok

Location: Seattle, WA 98115

Description:

Responsibilities

About

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.

This role:

- Be a product operations owner on the TikTok Shop product team by deeply understanding the needs of our TikTok e-commerce sellers and developing a compelling product strategy and roadmap.
- You'll need to find new opportunities that can drive sellers making videos or doing live shows, not limited to improving on what we have, but to introduce what we haven't.
- Deeply participate in merchant research, be able to combine merchant feedback and data analysis, understand the business demands of different types of merchants, and drive product evolution.
- Continuously improve the Product Operation methodology and develop targeted plans.
- Identify trends in data, plan short- and long-term roadmaps.
- Build alignment across the company on your vision, including with leadership and executives.

Qualifications

Minimum Qualifications

- Bachelors degree or equivalent years of experience.
- 3-5+ years of e-commerce product management or operations experience in either e-commerce, video making, or content making companies.
- Ability to collaborate and build trust with engineers, designers, data science and other cross-functional teammates.
- Ability to think creatively and approach key problems with system-level thinking.
- Ability to independently initiate and drive projects to completion with minimal guidance and speed of execution.
- Excellent analytical skills and experience with AB testing.
- Ability to communicate concisely and influence outcomes.
- Skilled in the creation of delightful, polished and performant products for end-users in the US market and on any device.
- Experience performing product-oriented quantitative analysis.

Preferred Qualifications

- Direct experience working on creative tools with a specialization in AR tools or video editing tools for creators.
- Passionate about content creation, strong data analysis skills, and able to identify opportunities.
- Analytical mindset with excellent quantitative reasoning, creativity and strategic skills.

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