ERP Product Owner
Apply NowCompany: Datamasters
Location: Stoneville, NC 27048
Description:
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Maintains ERP (Great Plains) and supporting applications to ensure maximum availability and business functions are met.
Monitor and support EDI transactions for business partners.
Develop and maintain reports for ERP system. (SQL - Server 2019 - Server Tools 18)
Monitor and support ERP backups to ensure high availability on demand.
Troubleshoot and resolve reported issues with ERP and supporting applications through IT ticketing system.
EDI- Through understanding of Purchase Order and ASN components.
Participate in process improvement initiatives associated with ERP and supporting applications. (Collect for GP, True Commerce, WillowWare, Bar Tender, Soti MobiControl)
Develop and maintain strong working relationships with all technology stakeholders.
Oversee and support customer supplied applications (Vendor PackNShip, Vendor Warehouse)
Support scanning solution (Korber Collect for GP) to ensure functionality is available to support business needs.
Oversee and support scanning device maintenance and availability.
Work with vendors and consultants to improve business processes as needed.
Work with SFC company departments to improve business processes as needed.
Support of Handheld Scanners (Zebra Android) and label printers (Zebra).
Responsible for ensuring that the ERP systems are functioning up to standards. This is a broad area encompassing the following:
o Maintain knowledge of developments in software and hardware and incorporate these developments into future systems of the company.
o Trouble shooting and resolving ERP system problems to users on a 24-hour basis.
o Maintain ERP and supporting applications databases.
o Develop scripts to support and improve ERP and supporting applications processes.
o Perform changes in computer and communication system hardware and software so that expenses and downtime are minimized while ensuring reliable and timely services.
Document all maintenance and troubleshooting tasks used to support ERP and supporting applications.
Responsible for disaster recovery of the various information systems. This entails ensuring daily back-ups of the computer systems and monthly back-ups of the communication systems. This area would also include maintenance and annual testing of a disaster recovery plan.
Responsible for the further training of one or more IT Team members.
Perform other duties as assigned or required.
Obey all Federal, State and local laws.
SKILLSET REQUIRED:
Expertise in using SQL Management Studio. (SQL - Server 2019 - Server Tools 18)
Ability to write SQL statements to import/export information to/from ERP (Great Plains).
ERP management experience. (Preferably Great Plains)
Knowledge of handheld android scanner devices (Configuration and Support)
Knowledge of label printing devices and bar-coding software (Configuration and Support
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Maintains ERP (Great Plains) and supporting applications to ensure maximum availability and business functions are met.
Monitor and support EDI transactions for business partners.
Develop and maintain reports for ERP system. (SQL - Server 2019 - Server Tools 18)
Monitor and support ERP backups to ensure high availability on demand.
Troubleshoot and resolve reported issues with ERP and supporting applications through IT ticketing system.
EDI- Through understanding of Purchase Order and ASN components.
Participate in process improvement initiatives associated with ERP and supporting applications. (Collect for GP, True Commerce, WillowWare, Bar Tender, Soti MobiControl)
Develop and maintain strong working relationships with all technology stakeholders.
Oversee and support customer supplied applications (Vendor PackNShip, Vendor Warehouse)
Support scanning solution (Korber Collect for GP) to ensure functionality is available to support business needs.
Oversee and support scanning device maintenance and availability.
Work with vendors and consultants to improve business processes as needed.
Work with SFC company departments to improve business processes as needed.
Support of Handheld Scanners (Zebra Android) and label printers (Zebra).
Responsible for ensuring that the ERP systems are functioning up to standards. This is a broad area encompassing the following:
o Maintain knowledge of developments in software and hardware and incorporate these developments into future systems of the company.
o Trouble shooting and resolving ERP system problems to users on a 24-hour basis.
o Maintain ERP and supporting applications databases.
o Develop scripts to support and improve ERP and supporting applications processes.
o Perform changes in computer and communication system hardware and software so that expenses and downtime are minimized while ensuring reliable and timely services.
Document all maintenance and troubleshooting tasks used to support ERP and supporting applications.
Responsible for disaster recovery of the various information systems. This entails ensuring daily back-ups of the computer systems and monthly back-ups of the communication systems. This area would also include maintenance and annual testing of a disaster recovery plan.
Responsible for the further training of one or more IT Team members.
Perform other duties as assigned or required.
Obey all Federal, State and local laws.
SKILLSET REQUIRED:
Expertise in using SQL Management Studio. (SQL - Server 2019 - Server Tools 18)
Ability to write SQL statements to import/export information to/from ERP (Great Plains).
ERP management experience. (Preferably Great Plains)
Knowledge of handheld android scanner devices (Configuration and Support)
Knowledge of label printing devices and bar-coding software (Configuration and Support