Strategic Partner Manager, Payments Risk

The Payment Partnerships team manages Meta's relationships across the payments industry, working with world-leading companies and FinTechs across the entire financial services ecosystem. The team develops, manages, and grows partnerships to power payments across the Family of Apps - Facebook, Instagram, WhatsApp, Messenger, and Reality Labs - including payments use cases like advertising, e-commerce, games, marketplace and messaging payments, P2P, subscriptions, and more. As a Strategic Partner Manager, Payments Risk Management, you will play a pivotal role in supporting industry partnerships to manage Meta's payments fraud risk. You'll work across a global team to prioritize opportunities and solve challenges, in close collaboration with product, engineering, ops, finance, legal, sales, treasury, and other teams across the company. You'll assess new partnerships and manage & grow existing ones.

Strategic Partner Manager, Payments Risk Responsibilities

• Advise and assist on the design and the delivery of the fraud risk solutions throughout the payment lifecycle for Meta Payments based on industry insights
• and providing subject-matter-knowledge in payments risk
• Nurture, ramp-up and manage payments risk services partners from initial ideation to the final project go-live in executing on various payments risk requirements
• Identify new partners and assist in negotiating business and technical terms with them, and drive commercial term negotiations as needed
• Partner with Product, Operations and Engineering teams to help identify/influence growth opportunities with existing and new partners, solve existing customer issues and develop new capabilities to improve transaction processing
• Evaluate the industry and explore external signals available for fraud mitigation as well as chargeback representment
• Manage and optimize chargeback management related vendors
• Collaborate with operations team in troubleshooting existing risk payments flows for new and existing products
• Follow-up on experiments completed by Product / Engineering, understanding success and move to prioritisation of full roll out
• Work closely with colleagues who manage processors and network schemes to validate internal analysis and bring more data and insights
• Understand priority markets and their overall impact

Minimum Qualifications

• 6+ years of experience in Partnerships, Product or Consulting in the payments risk space
• Extensive work experience in the payments industry, e.g. card processing, bank payments, authentication etc.
• Direct and relevant experience working in the payments risk area specifically with knowledge of the industry
• Industry knowledge of global CNP (card not present) payment processing

Preferred Qualifications

• Prior experience in managing payments risk vendors and partners and with different risk models
• Prior experience working closely with product management and engineering teams
• Experience collaborating and negotiating with external business partners and vendors
• Project management experience
• Analytical skills including SQL queries skills
• MBA

For those who live in or expect to work from California if hired for this position, please click here for additional information.

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

$159,000/year to $223,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Equal Employment Opportunity

Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here .

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