Clinical Workforce Training and Development Specialist (RN) - Workforce Training and Development - Exempt (Non-Union)

POSITION SUMMARY

The Clinical Workforce Training and Development Specialist plans and administers programs that improve the skills and knowledge of the Methodist Hospital of Southern California employees. As part of the Workforce Training and Development Department, the specialist delivers services and programs for the Hospital's clinical workforce with a focus on compliance, safety, quality, and service excellence. The Workforce Training and Development Specialist supports the goals of the Hospital's Workforce Training and Development Department which are as follows: (1) create a learning environment that encourages continuous learning, (2) provide learning content that motivates hospital personnel to develop new skills, (3) assist employees in adopting to changes in the delivery of care (4) continuously increase job competency across the workforce, and (5) assisting in the delivery of customer service excellence.

ESSENTIAL JOB FUNCTIONS AND CORE RESPONSIBILITIES

• Participates in selecting, scheduling and assisting outside instructors for selected programs (i.e., ACLS, BLS, PALS)
• Utilizes Andragogy learning theories to assess and develop workforce educational content and programs including for full life cycle learning and development for the clinical workforce including: (a) research, development and delivery of evidence based learning (b) creation of learning content, (c) assist in performance management, and (d) assist in unit quality data analytics reporting and hospital wide corrective actions.
• Utilizes the learning system, process, and methodology will carry out the following cyclical and reoccurring activities (a) Staff Onboarding, (b) Staff Development (c) Management Development (d) Skills Day, and (e) Education Day
• Assist unit-based Med/Surg education liaisons in development and delivery of unit-based learning, unit-based orientation, ongoing skills development, and performance management of the unit's clinical staff.
• Oversee hospital-wide unit-based competencies for assigned clinical units.
• Develop and assist with a competency-based orientation program to prepare new nursing/clinical staff to provide safe and effective patient care in the assigned work areas, including new grad RNs.
• Collaborate with vendors for in-services.
• Ensures compliance with required learning and program content including annual mandatory education for all employees.
• Coordinates annual Workforce Competency Review Program and Annual Learning Needs Assessment
• Delivers General and Clinical Hospital orientation for all new hires.
• Serves as the change management consultant for Hospital leaders.
• Serves as a course facilitator for selected workshops, delivers presentations, and leads training activities.
• Participates in developing the Hospitals annual education schedule.
• Assists in service excellence program development for new hires and existing employees.
• Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, and instructors.
• Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees.
• Develops unique training programs to fulfill workers specific needs to maintain or improve job skills.
• Creates and/or acquires training procedure manuals, guides, and course materials.
• Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.
• Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
• Assesses training materials prepared by training liaisons.
• Evaluates program effectiveness through assessments, surveys, and feedback.
• Maintains knowledge of the latest trends in training and development.
• Perform administrative tasks such as monitoring costs, scheduling classes, setting up systems and equipment, and coordinating enrollment.

Education
Minimum (Required)Bachelor of Science in Nursing
Preferred (Not required)Master of Science in Nursing, Education or related field

Work Experience
Minimum (Required)2 years of previous related experience, 5 years of clinical experience

Licenses and Certifications
Minimum (Required)
Current RN Licensure in the State of California
ACLS
BLS

Preferred (Not required)Certification in specialty, nursing education (CNE), or nursing professional development (NPD-BC)

Pay Transparency

The annual salary range for this position is $107,960.32 - $141,697.92. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

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