Water Quality Field Services Supervisor

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Company: Contra Costa Water District

Location: Concord, CA 94521

Description:

Salary : $133,307.20 - $162,011.20 Annually
Location : Concord, CA
Job Type: Full-time
Job Number: 588 - AO - 2024_2
Department: Operations and Maintenance
Opening Date: 03/25/2025
Closing Date: 4/15/2025 5:00 PM Pacific

GENERAL JOB FUNCTION
Contra Costa Water District (CCWD) is an innovative leader in water management and provides employees with a fast-paced and stable work environment that encourages professional growth and development.

The Mission of the Contra Costa Water District is to strategically provide a reliable supply of high-quality water at the lowest cost possible, in an environmentally responsible manner.

Our Values:
  • Safety: We provide, as a top priority, a safe and healthy work environment for our team.
  • Trust: We protect the public trust with uncompromising integrity, commitment to our professional standards, full transparency, and fairness in all our business dealings.
  • Responsibility: We take ownership of our results and deliver on our performance outcomes to responsibly serve our customers, our community, and our planet.
  • Exceptional Service: We value our customers, act in their best interest, and take pride in delivering personalized service.
  • Employee Success: We share a meaningful sense of purpose in an environment that strives to offer professional growth, diversity, inclusivity, and work-life balance.
  • Teamwork: We engage in respectful, collaborative, trust-based relationships at all levels within the organization and with our business partners.
  • Continuous Improvement: We continuously seek opportunities to optimize our business practices and assets by engaging the expertise of our employees and embracing innovation.
  • Recognition: We reward the positive contributions of our employees at the organization, team, and individual levels.
  • Communication: We strive for open, effective dialogues at all levels of the organization to ensure input is valued and considered and reasons for decisions are explained.

CCWD is seeking a dedicated and experienced individual for the position of Water Quality Supervisor. This full supervisory-level position requires independent judgment in managing a wide range of specialized operations and maintenance duties, with accountability and ongoing decision-making responsibilities. The Water Quality Supervisor will plan, organize, supervise, review, and evaluate the work of assigned staff, providing essential support to management in various operational areas.

Under general direction, the Water Quality Supervisor will be responsible for overseeing the installation, operation, maintenance, and repair of the CCWD's water treatment plants, treated and raw water distribution systems, storage systems, facilities, fleet, and equipment. This position also involves managing the computerized maintenance management system (CMMS) and ensuring compliance with District water service requirements, as well as adhering to federal, state, and local laws that govern the protection of the public water supply. The Water Quality Supervisor will coordinate activities and projects with other CCWD staff, contractors, and external organizations while ensuring operational efficiency and regulatory compliance.

We are looking for someone who is:
  • Solutions-focused with a creative approach to problem-solving.
  • A technical expert in drinking water quality and sample collection.
  • A motivated self-starter with effective interpersonal and leadership skills.

What you will typically be responsible for:
  • Building and maintaining positive working relationships with employees.
  • Coordinating work of Team to ensure water quality is maintained during construction, planned repairs and emergencies.
  • Proactively addressing customer inquiries about drinking water quality.

A few reasons you might enjoy this job:
  • Your desire to make a positive difference in the lives of Contra Costa Water District employees and the community.
  • Working with highly effective and collaborative teams.
  • Every day brings a variety of work challenges, opportunities, and rewards.

Additional qualities that will benefit candidates:
  • Technical expertise and the ability to engage diverse interests and obtain input and support for decisions.
  • Highly adaptable with the ability to manage the team's workload as priorities shift and evolve.

Join us in our mission to provide reliable, high-quality water in an environmentally responsible manner.

We offer competitive salaries, comprehensive benefits such as medical, dental, vision, life insurance, retirement, and deferred compensation plans, plus a great working environment! Apply today and be a part of our dedicated team at Contra Costa Water District!
EXAMPLES OF DUTIES

For a full description of examples of duties, please visit the following link:
MINIMUM QUALIFICATIONS

For a full listing of required qualifications, please visit the following link:
ADDITIONAL INFORMATION
PHYSICAL DEMANDS
When assigned to field, must possess strength, stamina, and mobility to perform light to heavy physical work; to sit, stand, and walk on level, uneven, or slippery surfaces; reach, twist, turn, kneel, bend, stoop, squat, and crouch in the performance of assigned duties; to operate a motor vehicle and visit various District sites; and vision to inspect job sites. The job involves fieldwork requiring frequent walking in operational areas. Finger dexterity is needed to operate tools and equipment. Employees must possess the ability to carry, push, pull, and lift materials and objects weighing up to 90 pounds with the use of proper equipment.

When assigned to an office environment, must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone; ability to stand and walk between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information.

ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees also work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, chemicals, mechanical and/or electrical hazards, hazardous physical substances and fumes, dust, and air contaminants. Employees may be exposed to blood borne pathogens.

WORKING CONDITIONS
Employees may be required to work various shifts and outside of normal shift hours on evenings, weekends, and holidays.
EQUAL EMPLOYMENT OPPORTUNITY
Contra Costa Water District is committed to equal employment opportunity for all employees and applicants. We prohibit discrimination based upon race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other actual or perceived status protected under federal, state, or local law. Employment decisions are based on individual qualifications and performance.

DIVERSITY, EQUITY, AND INCLUSION
One of the many CCWD goals is to pursue organizational excellence through diversity, equity, inclusivity, leadership, and professionalism. We recognize the strengths of staff creativity, innovation, problem-solving, and improved decision-making resulting from diverse perspectives, and we strive to be a culturally diverse organization that values, recognizes, and supports inclusion.

CONVICTION HISTORY
A condition of employment for all CCWD positions includes successfully passing a Department of Justice Live Scan fingerprint check and completion of the federal Employment Eligibility Verification Form I-9. Additionally, in compliance with federal law, CCWD participates in E-Verify.

DISASTER SERVICE WORKER
All CCWD employees are designated Disaster Service Workers through state and local law. As such, CCWD employees may be called upon to support the activities of CCWD during an emergency situation.

Applicants requesting reasonable accommodation during any phase of the recruitment process should contact Human Resources at 925-688-8002.
In addition to a competitive salary, for regular-status, non-temporary positions, the Contra Costa Water District offers an excellent benefits package!

International Federation of Professional and Technical Engineers, Local 21 benefits include:

FULL-TIME BENEFITS ARE LISTED BELOW (PART-TIME BENEFITS ARE PRORATED PER THE MOU):
  • Employer-paid medical, dental, vision, and life insurance
  • Employer-paid short term and long term disability insurance
  • Voluntary participation in the Flexible Spending Accounts for dependent care and healthcare reimbursements
  • Flexible Benefit of $50 per month; equating to $600 per year
  • Voluntary participation in the 401(a) and 457(b) deferred compensation plans with up to a 3% employer match
  • 11 paid holidays per year
  • 56 hours of paid administrative leave per year in lieu of compensation time off for FLSA exempt classifications. (FLSA non-exempt positions such as Administrative Secretaries do not receive administrative leave.)
  • 40-hour vacation credit upon hire plus vacation accrual at 10 days during the first year; 15 days per year accrual during year two; with additional accrual increases thereafter
  • 96 hours of sick leave accrual per year
  • Employer-paid retiree health insurance for retiree and dependents. Local 21 employees currently contribute 2.2% of base pay on a pretax basis for this benefit. Employees hired on or after January 1, 2016 are subject to a 10-year District-service vesting period to be eligible for fully paid retiree medical upon direct retirement from the District. The District contracts with CalPERS for medical benefits.
  • A defined benefit retirement plan; reciprocity with CalPERS and CalPERS reciprocal agencies. (Reciprocal agency service does not count toward the 5-year or 10-year vesting requirement for fully paid retiree medical.) The defined benefit is 2.35% at 55 for those with classic reciprocity. New hires who are not eligible for classic reciprocity are eligible for the 2% at 62 PEPRA defined benefit.
  • Participation in Social Security and Medicare
  • Extensive Wellness Program including 50% employer-paid gym membership, up to $40.00 per month
  • Health Insurance Credit for eligible dependents who have other medical benefit coverage
  • Educational Assistance Program up to $3,000 per year per employee
  • Employer-paid Employee Assistance Program offering counseling and referral services
  • Employees receive free admission to Los Vaqueros Reservoir that offers recreation areas, fishing, boating, and hiking trails.
  • And more!
For additional information and the full details, eligibility, and provisions regarding the District's applicable benefits package, please visit:
01

The information you provide will be carefully reviewed to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information of relevant details may result in the inability to determine if you meet the minimum qualifications and may also result in disqualification from the selection process. Accordingly, please be thorough in your submitted materials to clearly evidence you meet or exceed the minimum qualifications. If selected, the information you have provided will be verified. Please confirm your understanding and compliance with these disclosure
  • Yes
  • No

02

Possession of a Grade 3 or higher California Distribution Operator Certificate is required for this position. Please select the appropriate response:
  • I possess the Grade 3 or higher California Distribution Operator Certificate
  • I possess a Grade 3 or higher California Water Treatment Operator Certificate
  • I have passed the Grade 3 (or higher) Distribution Operator exam and can obtain the Grade 3 certificate within six months of starting in this position
  • I do not possess a Grade 3 Operator Certificate, nor have I passed the exam

03

Possession of a valid California Driver's License (CDL) or the ability to obtain one is a requirement for this position. This license will be used for work-related travel to job sites. Please select the appropriate response:
  • Yes, I currently possess a valid CDL
  • No, I do not have a valid CDL
  • I do not currently have a valid CDL but understand that obtaining one and driving is a requirement and that maintaining a valid CDL is a condition of employment

04

If you indicated in the above question that you do possess a Grade 3 (or higher) Distribution and/or Water Treatment Operator Certificate, indicate your certificate number(s) and expiration dates(s).
05

This position requires a minimum, completion of the twelfth grade or equivalent general education diploma (GED) supplemented by college coursework in chemistry, electrical, mechanical, waterworks and/or construction technology, or related field. Describe how you meet or exceed this education requirement. (Failure to fully answer this question and all others may result in our inability to fully evaluate your qualifications. This could result in your application being disqualified.)
06

This is a working supervisor position. Please describe your relevant supervisory experience, including: Planning, prioritizing, and assigning tasks. Supervising and reviewing the work of others.If you do not have supervisory experience, please state "none."
07

Please describe your experience constructing, operating, or maintaining a treated water distribution system. Be sure to address a) the agency name(s) where you worked; b) a brief summary of your duties; and c) the number and job titles of staff you supervised, if any.
08

Describe your role in maintaining sanitary and safe conditions during the construction of new water lines, planned water main repairs, and emergency water main repairs.
09

This position interacts frequently with District customers in diverse situations; responding to questions and/or complaints, field investigations, and ensuring that staff use correct sampling techniques. Please describe your experience in communicating with customers verbally and in writing.
10

Describe how you use technology to track work and promote innovation in your role. What is your experience with Microsoft Office products and mobile field data collection?
11

Please briefly describe any additional knowledge, skills, abilities, or qualifications that you possess which would make you an effective fit for this role.
Required Question

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