Sales Engineer - Large Scale Additive Manufacturing

TITLE: Sales Engineer - Large Scale Additive Manufacturing FLSA: Exempt

UPDATED: 02/05/2025 DIVISION: ALL

REPORTS TO: USA Sales & Global Additive Mfg Team

Summary:

Application Sales Engineer for large-format polymer additive manufacturing

Essential Functions:

• Drive sales and related activities for Large Scale Additive Manufacturing within the United States and Canada.
• Development of sales strategy for territory that is aligned with KMC-wide targets and global strategies.
• Oversees execution of strategy for territory and monitors success of each strategy.
• Collaborate in a cross-functional team to ensure highest customer satisfaction
• Assessment of the feasibility of 3D print demands & optimize design according to guidelines
• Performs role of technical support for Krauss Maffei Additive Manufacturing customers and prospects
• Submits sales planning calendar, call reports, monthly project activity reports and other information pertinent to short and long term planning
• Provide expert assistance on all AM systems - This includes promoting the technology, specifying systems, and performing specific project responsibilities (project engineering, supervising on-site installation and commissioning, providing start-up assistance, and providing after-sale technical support/field technical service to optimize and troubleshoot processes)
• Serve as a technical liaison between the customer and Krauss Maffei Germany on targeted projects
• Provide Large Scale Additive Manufacturing KPI data ss requested.
• Assist with the development and delivery of customer training programs
• Review customer applications to determine appropriate products and/or systems for recommendations
• Conducts sales calls as necessary, presentations and negotiations prior and after receipt of order utilizing divisional resources as necessary.
• Assist in account receivable collection.
• Interface with Parsdorf on new product developments and assist in deploying the technology to the NA Market, as applicable.
• Assisting in follow up with outstanding sales proposals in an effort to win purchase orders
• Coordinating all cross-functional quote and proposal activities, including the critical data review and approval process.

Core Competencies

Job Specific Competencies

• Communication

• Engineering Concepts

• Results Oriented

• Customer Knowledge

• Initiative/Urgency

• Technology

• Problem Solving

• Customer Focus

• Interpersonal Skills/Teamwork

• Analytical Thinking

• Flexibility/Adaptability

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional office environment in our Florence facility. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines which create low-moderate noise.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to, stand, sit at a computer terminal for an extended period of time, talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach, stoop, and kneel.
• Specific vision abilities required by this job include close vision requirements due to computer work
• Ability to sit at a computer terminal for an extended period of time.
• Light to moderate lifting is required.
• Ability to work in a constant state of alertness required.
• Moderate lifting is required up to 50 lbs

Expected Hours of Work

This is a salaried, exempt level, full-time position with standard working days/hours of Monday through Friday, 8am to 5pm with overtime as necessary to complete required tasks. Actual working hours may vary.

Travel

Travel is low, but some out-of-the-area and overnight travel may be expected at request of customer or as a technical aid to the DSS staff or sales force. Travel to Germany or other international locations possible for training/conferences. Anticipated travel is 20%

Qualifications

• Ideal candidate holds a technical degree in mechanical or plastic engineering, with additional qualifications in additive manufacturing.
• Extensive experience in various CAM software tools, including Siemens NX CAM, and slicers like Cura, Simplify3D, Magics, AI Build.
• Solid knowledge of plastic engineering, including thermoplastics and composite materials.
• Experience in working with CAD systems, particularly Creo.
• Desirable knowledge in milling.
• Experience in the field of additive manufacturing.
• Possesses an independent, analytical, and results-oriented approach, with flexibility.

Krauss-Maffei Corporation is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

*This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.