Senior Application Administrator
Apply NowCompany: State of Washington
Location: Olympia, WA 98501
Description:
Salary : $91,068.00 - $119,496.00 Annually
Location : Thurston County - Olympia, WA
Job Type: Exempt
Job Number: 2025-27
Department: Administrative Office of the Courts
Opening Date: 03/25/2025
Closing Date: 4/15/2025 11:59 PM Pacific
Description
The Senior Application Administrator is responsible for leading, coordinating, and overseeing the system technical administration, maintenance, configuration, and IT support of complex enterprise-wide applications that address the business requirements of the state courts system. This position provides senior-level technical expertise to all application administration functions.
Reporting to an Information Technology Manager, Information Technology Supervisor, or equivalent, this is a senior-level position that works independently and exercises decision-making responsibility commensurate with the high level of technical expertise required of the position. Work products are expected to be of the highest quality, and utilized to review and evaluate the technical work products of lower-level application administrators. This senior-level position coordinates application technical administration actions within the team and across the enterprise. Ability to complete complex tasks using advanced knowledge and skill, including developing new processes and working with internal and external customers and stakeholders. May perform lead worker duties if assigned.
Washington Courts Employment Opportunity
Administrative Office of the Courts
Senior Application Administrator
Information Services Division
Our Mission: Advance the efficient and effective operation of the Washington Judicial System.
The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values integrity, inclusion, accountability, and teamwork. It is committed to both employee growth and work-life balance.
Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.
POSITION DETAILS
Job #:2025-27
Status: Regular, Full-Time
Location: Olympia, Washington
Salary: Range 72: $91,068 - $119,496 per year (DOQ).
Opens: March 25, 2025
Closes: April 15, 2025. AOC reserves the right to close the recruitment at any time.
WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATION
AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager of this recruitment.
This position requires at least one (1) day per week working onsite at AOC facilities
Duties
Qualifications
A combination of education and experience demonstrating a working knowledge of the duties, responsibilities and competencies of the Senior Software Developer may substitute for the qualifications listed.
THE IDEAL APPLICANT WILL ALSO HAVE SOME OR ALL OF THE FOLLOWING EXPERIENCE, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES
Supplemental Information
HOW TO APPLY
For more information about the position, to review the job description, application submission requirements, supplemental questions, inquire about benefits, or to apply for the position:
IMPORTANT INFORMATION
The AOC is an equal opportunity employer and does not discriminate based on gender, pregnancy, race, color, national origin, ancestry, religion, creed, physical, mental or sensory disability (actual or perceived), use of a service animal, marital status, sexual orientation, gender identity or expression, veteran or military status, age, HIV or Hepatitis C status, or any other basis protected by federal or state law. Persons of disability needing assistance in the application process, or those needing this announcement in an alternative format, please contact the AOC Human Resource Office, at (360) 705-5337, or fax (360) 586-4409, or via email to Recruitment@courts.wa.gov.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.
SPECIAL NOTE: Before a new hire, a background check, including criminal history, will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave
Leave Sharing
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 12-31-2022
Location : Thurston County - Olympia, WA
Job Type: Exempt
Job Number: 2025-27
Department: Administrative Office of the Courts
Opening Date: 03/25/2025
Closing Date: 4/15/2025 11:59 PM Pacific
Description
The Senior Application Administrator is responsible for leading, coordinating, and overseeing the system technical administration, maintenance, configuration, and IT support of complex enterprise-wide applications that address the business requirements of the state courts system. This position provides senior-level technical expertise to all application administration functions.
Reporting to an Information Technology Manager, Information Technology Supervisor, or equivalent, this is a senior-level position that works independently and exercises decision-making responsibility commensurate with the high level of technical expertise required of the position. Work products are expected to be of the highest quality, and utilized to review and evaluate the technical work products of lower-level application administrators. This senior-level position coordinates application technical administration actions within the team and across the enterprise. Ability to complete complex tasks using advanced knowledge and skill, including developing new processes and working with internal and external customers and stakeholders. May perform lead worker duties if assigned.
Washington Courts Employment Opportunity
Administrative Office of the Courts
Senior Application Administrator
Information Services Division
Our Mission: Advance the efficient and effective operation of the Washington Judicial System.
The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values integrity, inclusion, accountability, and teamwork. It is committed to both employee growth and work-life balance.
Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.
POSITION DETAILS
Job #:2025-27
Status: Regular, Full-Time
Location: Olympia, Washington
Salary: Range 72: $91,068 - $119,496 per year (DOQ).
Opens: March 25, 2025
Closes: April 15, 2025. AOC reserves the right to close the recruitment at any time.
WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATION
AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager of this recruitment.
This position requires at least one (1) day per week working onsite at AOC facilities
Duties
- Leads collaboration efforts with customer, business analysts, and other IT resources to administer application configuration, operation, maintenance, security, integrations, workflows, reports, and other key features.
- Responsible for ensuring software compatibility with other existing software.
- Responsible to identify and mitigate security vulnerabilities.
- Coordinates directly with software vendors on issues, upgrades, and support requirements.
- Works with Infrastructure to determine specifications for new hardware and configurations required by the applications.
- Leads staff activities to upgrade the applications this position supports.
- Resolves application software issues within critical applications.
- Responds to customer service requests and provides senior-level consulting and troubleshooting.
- Advises journey-level staff on resolution of service requests of moderate (Tier 2) complexity related to assigned applications.
- Responsible for the resolution of service requests of major (Tier 3) complexity related to assigned applications and coordinates with vendor for timely resolutions.
- Maintains integration applications, works with the vendor if needed and handles new integration requests.
- Responsible for handling sensitive public audit requests and running reports.
- Analyzes application issues, conducts in-depth research, and provides recommendations on solutions based on business and technical objectives.
- Oversees the administration of IT applications and associated components with the entire application support team.
- Performs validation and tests for all changes to application configuration, operation, security, workflows, reports, and other key features.
- Communicates application problems and issues to key stakeholders, including vendors and court/agency leadership.
- Proactively monitors application performance to identify emerging issues.
- Develops system release documentation and communication.
- Responsible for end user application security access maintenance.
- Formulates routines and standards of practice to complete assigned tasks.
- Creates and maintains documentation for research and reference.
- Automate redundant manual tasks.
- Performs other duties as required.
Qualifications
A combination of education and experience demonstrating a working knowledge of the duties, responsibilities and competencies of the Senior Software Developer may substitute for the qualifications listed.
- A Bachelor's degree in Information Technology, Computer Science, OR closely allied field, AND
- Eight (8) years of experience in a complex information technology environment TO INCLUDE:
- Five (5) years of experience as an administrator on an enterprise-level, complex application.
THE IDEAL APPLICANT WILL ALSO HAVE SOME OR ALL OF THE FOLLOWING EXPERIENCE, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES
- Advanced knowledge of multi-tier, distributed application server and network architecture, server administration concepts, application access and least privilege security principles, IT change management processes, service-oriented technologies, basic network principles, business process analysis, and the design of repeatable processes.
- Skill using version control systems, web services, and/or automated build/deploy agents.
- Advanced skills conducting triage and troubleshooting of application issues with server software, network and desktop software.
- Ability to create flowcharted procedures for Tier 1 and Tier 2 application administration functions to all resolution at the appropriate level.
- Highly proficient at SQL and writing of custom queries.
- Skills at managing software support and upgrade risks and develop upgrade plans to mitigate security risks.
- Ability to develop system and process documentations and technical documentation for the end-users.
- Knowledge of the fundamentals of Enterprise Architecture and understanding of the interactions between enterprise applications and other systems.
Supplemental Information
HOW TO APPLY
For more information about the position, to review the job description, application submission requirements, supplemental questions, inquire about benefits, or to apply for the position:
IMPORTANT INFORMATION
- The workweek may fluctuate depending on workload or agency needs.
- Overnight travel may be required based on business needs.
- This position is not overtime eligible.
The AOC is an equal opportunity employer and does not discriminate based on gender, pregnancy, race, color, national origin, ancestry, religion, creed, physical, mental or sensory disability (actual or perceived), use of a service animal, marital status, sexual orientation, gender identity or expression, veteran or military status, age, HIV or Hepatitis C status, or any other basis protected by federal or state law. Persons of disability needing assistance in the application process, or those needing this announcement in an alternative format, please contact the AOC Human Resource Office, at (360) 705-5337, or fax (360) 586-4409, or via email to Recruitment@courts.wa.gov.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.
SPECIAL NOTE: Before a new hire, a background check, including criminal history, will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave
Leave Sharing
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 12-31-2022