Global Benefits Manager

Reporting to the CHRO, the Global Benefits Manager as a newly created role will be responsible for leading the global benefits team, putting the employee experience at the center.

Specifically, you will be responsible for facilitating the strategy, design and administration of KORE Wireless global benefits offerings, to ensure KORE is competitive in the market, and provides world-class experience for our employees.

The Global Benefits Manager will also be an integral part of ensuring the KORE compensation strategy is designed to attract and retain talent, ensuring fair and competitive compensation. You will play a key role in designing and implementing compensation along with benefits programs that align with the organization's goals.

You will also support in the due diligence and integration of newly acquired companies as needed.

ESSENTIAL FUNCTIONS

Financial/Customer/Business Process:

• Manage the delivery and implementation of employee benefit programs in the US and Canada as well as globally, including retirement, health and welfare, life insurance, leave of absence, and other value-add plans.
• Ensure compliance of Global benefit programs with regulations, including HIPAA, GDPR, COBRA, ACA reporting, benefits Non-Discrimination Testing, and other national and local regulatory filings, legal disclosures, and benefits notices.
• Monitor and reconcile data between systems and benefits vendors globally to ensure accuracy across all platforms.
• Serve as KORE benefits subject matter expert.
• Lead the open enrollment processes ensuring employee experience is smooth and seamless.
• Manage all relevant renewals process such as external vendors, brokers, benefit plan providers etc.
• Research and resolve escalated issues from third-party vendors, HR, or employees.
• Identify opportunities for process improvements and make recommendations to increase efficiency.
• Lead implementation of any changes and additions to benefit offerings.
• Review contractual terms and service level agreements of third-party providers to ensure they best meet KORE needs. Where appropriate, develop preferred provider relationships with third party providers to save costs and improve service.
• Work closely with key benefits brokers globally to administer benefits and pension plans.
• Keep abreast of developments in the external market to ensure the KORE offering remains contemporary and enables the attraction and retention of talent in a cost-effective way.
• Working with the HR M&A function and external vendors as appropriate, support the due diligence of new acquisition, to include compliance of benefit plans, benchmarking against KORE plans, and provide analysis and recommendations regarding integration.
• Working with the HR and Corporate Communications team, manage all Benefits communications to employees.

• Partner with the Finance & Tax functions for all employee-related tax issues, including payroll taxes, T&E, and stock-based compensation.

Leadership and Team Development:

• Lead and mentor a team of benefit professionals while managing their performance and development on a semi-annual basis.

QUALIFICATIONS

• Bachelor's degree preferred, but not required.
• 7-10+ years of corporate benefits experience on a global basis.
• Experience supporting global compensation strategy and implementation.
• Experience leading a benefits team or being responsible for benefits in the US and Canada as well as global operations (EMEA, APAC etc).
• Experience with all relevant regulatory and compliance requirements, ensuring appropriate governance and controls.
• High proficiency in Microsoft Office tools.
• Demonstrated strong analytical skills; able to understand the big picture while also delving into system configurations and data file contents, as the needs require.
• Ability to manage multiple priorities and stakeholders, working comfortably with ambiguity and with a high sense of urgency.
• Resilient and able to respond under pressure.
• Strong project management skills.
• Able to work autonomously & provide independent opinions.

CORE COMPETENCIES

• Strong interpersonal and communication skills and the ability to interact positively with internal and external customers, with strong change management skills.

• Ability to make decisions and operate independently with respect to complex issues and business requirements.
• Interpersonal skills necessary to build effective working relationships with team leader at all levels of the organization.
• Strong organization, prioritization, project management, and consulting skill set.
• Analytical and problem-solving skills.
• Ability to manage multiple tasks at the same time.

KORE VALUES - IoTERS

• I - Innovation
• o - One Team
• T - Trust & Integrity
• E - Equality & Diversity
• R - Results Focused
• S - Supportive & Collaborative

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

WORKING CONDITIONS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is frequently required to remain stationary; move; lift, push, pull and/or move up to 15 pounds. The team member must regularly sit; use hands to finger, handle, or feel; reach with hands and arms; communicate. Specific vision abilities required by this job include close vision.

"KORE Wireless Group, Inc., is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind. KORE is committed to the principle of equal employment opportunity for all team members and to providing team members with a work environment free of discrimination and harassment. All employment decisions at KORE are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, or belief, national, social, or ethnic origin, sex (including pregnancy), age physical, mental or sensory disability, HIV Status, sexual orientation, gender identify and/or expression, marital, civil union, or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. KORE will not tolerate discrimination or harassment based on any of these characteristics."