IT Manager

Job Title: IT Manager

Location: On Site, West Valley City, Utah

Department: Information Technology

Reports To: Chief Technology Officer (CTO)

Employment Type: Full-Time

Overview:

We're seeking a skilled and proactive IT Manager to lead our IT department and ensure the

health, performance, and security of our infrastructure and systems. This role is responsible for

managing a hybrid environment of on-premise and cloud servers, supporting both Microsoft 365

and Google Workspace tenants, leading a team of help desk personnel, assisting with new

system implementations, and managing IT vendor relationships.

This position also requires a solid understanding of enterprise networking, including Aruba

switches, fiber connectivity, and overall network design and maintenance. The IT Manager will

report directly to the CTO and play a key role in supporting company-wide technology initiatives.

Key Responsibilities:

• Oversee day-to-day IT operations, infrastructure, and systems management.
• Administer and support a mix of on-premise (Windows/Linux) and AWS-hosted servers.
• Manage Microsoft 365 and Google Workspace tenants, user provisioning, and access

controls.

• Lead the IT help desk team, ensuring responsive and high-quality support for all

employees.

• Work alongside the help desk team in resolving tickets.
• Implement and maintain IT security best practices, including endpoint protection,

patching, backups, and disaster recovery.

• Design, maintain, and troubleshoot local and wide-area networks, including Aruba switch

configurations and fiber optic connectivity.

• Monitor network performance, address latency and bottlenecks, and ensure high

availability.

• Assist with implementation and integrations of business systems.
• Maintain documentation for systems, networks, procedures, and IT assets.
• Support IT budgeting, vendor management, and purchasing.
• Work closely with the CTO to plan and execute strategic IT projects.
• Efficiently troubleshoot problems and perform root cause analysis.
• Manage and maintain systems such as: access control, phone system, video

surveillance, performance monitoring, etc.

Requirements:

• 5+ years of experience in IT, with at least 2 years in a leadership or management role.
• Strong hands-on experience with Windows Server and Linux systems.
• Ability to communicate effectively to stakeholders at all levels of the organization.
• Proficiency in AWS infrastructure and cloud computing best practices.
• Experience managing both Microsoft 365 and Google Workspace environments.
• Experience working in a manufacturing or multi-site environment.
• Solid understanding and hands-on experience with:

o Enterprise networking

o Aruba switch management and configuration

o Fiber connectivity and network infrastructure

o Strong knowledge of IT security standards and best practices.

o Proven ability to manage IT support operations and personnel.

o Excellent problem-solving, communication, and project management skills.

Perks

• Bring your dog to work!
• Monthly company BBQs
• Industry discounts on outdoor gear (hunting, fishing, etc), grilling/cooking, firearms
• Company events - Employee Lagoon Day, Christmas Party with raffle, Company shooting range day
• Check out suppressors for your days off!
• Free suppressor program
• Concealed carry and long-range shooting classes

Job Responsibilities

• Check parts through company systems accurately with high attention to detail.
• Follow standard work sequences while hitting Takt Time.
• Follow all posted SIPS (Standard In Process Stock) standards.
• Maintain a high performance worksite with 5s: (Sort, Set in Order, Shine, Standardize, and Sustain).
• Complete and sustain all operator level preventative maintenance tasks.
• Build quality into products with the voice of the customer in mind.
• Remove and verify inserts from the caps system.
• Make offsets correctly on all types of machines.
• Validate needed metrology is available, calibrated, and in good working condition before beginning work.
• Read prints with little to no help.
• Utilize Cells KPI's (Key Performance Indicators) to drive improvement for the team.
• Implement Daily Kaizens to drive improvement.
• Comply with safe work practices; understanding work injury procedures, workers comp, and safety standards.

Job Qualifications - Preferred

• Basic computer skills
• Basic understanding of Lean Manufacturing Principles
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, part prints, process documentation, and work center guidelines
• Understand NESW system and be able to describe tool orientation
• Understand offsets of X, Y, and Z
• Know how to change a wide variety of inserts
• Understanding of axis and direction in regard to making offsets.
• Understand how to sequence restart
• Understand how to properly use measuring instruments
• Know how to check calibration of measuring devices
• Ability to problem-solve
• Ability to communicate issues/problems as they arise
• Have exceptional attendance
• Great work ethic and attitude
• Team player
• Basic understanding of SilencerCo product line

*required*

• This position will require to work weekends and overtime as-needed