Manager, CRM Engineering
Apply NowCompany: Moore DM Group LLC
Location: Manchester, NH 03103
Description:
Description
As the Manager, CRM Engineering, you will lead and oversee initiatives in the Data Platform functional area, focusing on maintaining and enhancing key platforms such as Aegis CRM, Portfolio CRM, and SimioCloud Connect CDP. The ideal candidate will collaborate closely with stakeholders and Product Managers to lead the engineering team to deliver best in class CRM and CDP experiences for our clients. This role combines strategic oversight with hands-on project management to drive the success of our data platform engineering team.
Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels and devices. We are an innovation-led company that is the largest marketing, data and fundraising company in North America serving the purpose-driven industry with clients across education, association, political and commercial sectors.
Check out www.WeAreMoore.com for more information.
Your impact:
Supervisory Responsibilities:
Data Platform Oversight:
Application Management:
Roadmap Development:
Innovative Solutions Development:
Collaboration and Integration:
Your Profile:
Preferred Qualifications:
Joining Moore, you will:
Moore's commitment to candidates:
Moore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Moore is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
As the Manager, CRM Engineering, you will lead and oversee initiatives in the Data Platform functional area, focusing on maintaining and enhancing key platforms such as Aegis CRM, Portfolio CRM, and SimioCloud Connect CDP. The ideal candidate will collaborate closely with stakeholders and Product Managers to lead the engineering team to deliver best in class CRM and CDP experiences for our clients. This role combines strategic oversight with hands-on project management to drive the success of our data platform engineering team.
Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels and devices. We are an innovation-led company that is the largest marketing, data and fundraising company in North America serving the purpose-driven industry with clients across education, association, political and commercial sectors.
Check out www.WeAreMoore.com for more information.
Your impact:
Supervisory Responsibilities:
- Manage a cross-functional team of software engineers and software delivery specialists.
- Foster a collaborative and high-performing team environment to ensure successful project outcomes.
Data Platform Oversight:
- Lead the Data Platform team, ensuring alignment with organizational goals and delivering high-quality, scalable solutions.
- Oversee projects related to SCC (SimioCloud Connect) and Simio data, as well as some CRM support.
Application Management:
- Maintain and enhance Aegis CRM and Portfolio CRM applications to support daily operations and feature development.
Roadmap Development:
- Collaborate with stakeholders and product managers to define and deliver roadmap features for Aegis CRM, Portfolio CRM, and SCC tools.
- Align product development with business needs and strategic objectives.
Innovative Solutions Development:
- Develop and support the SimioCloud Connect Donor Lookup CDP tool and its future roadmap deliverables.
- Implement forward-thinking approaches to improve data connectivity and accessibility.
Collaboration and Integration:
- Partner with the Implementations team to build features that support client onboarding into Aegis CRM, Portfolio CRM, and SCC.
- Foster cross-functional collaboration to drive operational efficiency and innovation.
Your Profile:
- 5+ years of experience in data engineering or related roles.
- 3+ years of experience in a leadership or management role.
- Bachelor's degree in computer science, information systems, or a related field.
- Proven expertise in CRM applications and data platform tools.
- Strong project management and stakeholder engagement skills.
- Extensive background in software development, including hands on experience with C# .NET and SQL Server.
- Exceptional problem-solving and analytical abilities.
- Excellent communication, presentation, and status reporting skills.
- Strong problem-solving abilities with a solutions-oriented mindset.
- Ability to foster positive relationships, ensuring trust and collaboration.
- Comfortable working in a fast-paced, dynamic environment with competing priorities.
Preferred Qualifications:
- Experience with non-profit data management and unique client needs.
- Experience with donor data tools.
- Familiarity with Snowflake, CI/CD, GitHub, and Agile development processes.
Joining Moore, you will:
- Do meaningful, life-changing work every day by supporting the nation's most beloved nonprofits and service organizations.
- Jointhe largest marketing and fundraising company in North America serving the nonprofit industry where we prioritize innovation and professional growth.
- Collaborate with industry subject matter experts among over 5,000 employees across the enterprise.
- Earn a competitive salary and have access to comprehensive health, wellness, and retirement benefits.
- Enjoy paid holidays and generous paid time off, ensuring you have the time and space to recharge and pursue your other passions.
Moore's commitment to candidates:
Moore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Moore is also committed to compliance with all fair employment practices regarding citizenship and immigration status.