COO, Sacred Heart Medical Center Riverbend

PeaceHealth is seeking a Chief Operations Officer for Sacred Heart Medical Center Riverbend in Springfield, OR...

The Chief Operations Officer (COO) SHMC leads operational effectiveness to ensure excellence in all the patient care provided to the community. Provides oversight and alignment for the vertically integrated network. Develops a leadership team that is focused on ensuring PeaceHealth provides the best care at the lowest cost through creating a highly engaging leadership team and culture. Plans, organizes, and enhances internal operations to effectively support the community's immediate and long-range strategic objectives. Focuses on clinical excellence, top decile quality outcomes and operational efficiency and leading a LEAN culture for the network. Serves as a peer with other members of the Network Executive Team and is accountable for the integration of operational services and improvements to deliver high quality patient-focused care, assuring local community and mission needs are served. Takes network wide responsibility for assigned areas and service lines. Effectively engages colleagues and stakeholders throughout PeaceHealth. In conjunction with System Strategy Team leads network business and community partnerships and growth opportunities. The COO SHMC is responsible for managing hospital services under the hospital license and to ensure adherence to quality and regulatory requirements in collaboration with the Chief Nursing Officer (CNO). The COO SHMC must ensure that quality and performance improvement activities meet their target conditions. The COO SHMC is responsible to adhere to all applicable federal, state, and local laws, regulations, and standards for their areas and to be continuously ready for any survey on those regulations or standards.

ESSENTIAL FUNCTIONS

Creates and monitors infrastructure, systems, processes and standards to achieve desired outcomes as laid out in the strategic initiatives associated with assigned communities medical center and medical group practices.

Applies current knowledge and understanding of regulations, industry trends, current best practices, new developments, and applicable laws regarding assigned departments for operational and financial effectiveness. Ensures regulatory compliance for all areas of responsibility.

Provides leadership and direction to caregivers and providers. Provides communication that motivates colleagues to pursue high standards of excellence and achieving the PeaceHealth vision statement of exceptional and compassionate service to each caregiver, every time, every touch.

Advocates for the desired culture in high-level planning and decision making. Works in concert with Human Resources to develop workforce strategies including caregiver & provider engagement, workforce competency and labor management strategies. Serves as a key strategic operations leader for labor management team and collective bargaining responsibilities.

In partnership with the Finance, Executive and Operational leadership, develops, implements and manages operating and capital budgets of assigned services demonstrating effective stewardship of resources and achieving annual goals.

Collaborates with leaders and providers to formulate strategies and/or initiatives, to advance clinical quality and operational excellence to achieve best practice in patient satisfaction, patient safety, clinical outcomes, operational alignment, caregiver and provider engagement, financial value and provider satisfaction.

Participates in the strategic and long-range planning of the organization. Integrates the long ranges plans with operational plans and capital priorities. Provides leadership in determining clinical and organizational goals and develops processes to achieve these goals.

Provides oversight for Productivity and Labor Management.

Performs other duties as assigned.

QUALIFICATIONS

EDUCATION

• Bachelor of Science in Nursing, preferred.
• Master's Degree or a combination of education and professional experience that provides the caregiver with the requisite knowledge, skills and abilities to successfully perform the job.

REQUIRED EXPERIENCE

• Minimum of 10 years of management experience.
• Demonstrated ability to advance patient and caregiver safety.
• Experience with proven positive outcomes regarding financial sustainability initiatives.

CREDENTIALS

• Preferred: Fellow of the American College of Healthcare Executives

REQUIRED SKILLS

• Significant operating success in a healthcare leadership role.
• Training in process improvement is highly desired. (Preferred)
• High level of business acumen including intimate knowledge of healthcare business.
• Knowledge of regulatory compliance, federal and state laws with a working knowledge of multiple disciplines.
• Proficient in the use of MS Office applications (Outlook, Word, Excel and PowerPoint).
• Strong collaborative skills to foster relationships within Network Leadership Teams.
• Strong written, verbal communication and interpersonal skills.
• Proven leadership ability, especially related to program design and implementation demonstrating financial acumen.
• Proven ability to conceptualize issues and develop pragmatic and actionable solutions.

The salary range for this job opening at PeaceHealth is $286,027 - $438,277. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, seniority, etc.

PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer a strong total rewards package. Benefits include 403b retirement plans with employer base and matching contributions, 457 plans, medical/dental/vision coverage, unlimited time off, employer-paid life and disability with buy-up options, wellness benefits and expanded EAP and mental health programs.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.

WORKING CONDITIONS

Lifting

• Consistently operates computer and other office equipment.
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Sedentary work.

Environmental Conditions

• Predominantly operates in an office environment.

Mental/Visual

• Ability to communicate and exchange accurate information.
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.