SPR Network Administrator

POSITION SUMMARY

The Network Administrator is responsible for supporting day-to-day operations and security of the Information Technology and Operational Technology (IT/OT) industrial process control and business network infrastructure. Establishes strategies for maintaining and auditing SPR's network infrastructure to align with industry best practices, including compliance with the National Institute of Standards Technology (NIST) 800-82 standards. Ensures the protection and maximum up-time of SPR's IT/OT convergence in a network and storage environment.

The Network Administrator is under general direction from the Electrical Instrumentation & Controls (EI&C) Manager in the Engineering Division of South Platte Renew. The Network Administrator coordinates with City of Englewood (COE) IT staff to ensure alignment with COE policies and standards.
REPORTING RELATIONSHIPS

Reports to: Electrical Instrumentation and Controls (EI&C) Manager

Direct Reports: None
DUTIES AND RESPONSIBILITIES

The listed examples of work are not all-inclusive. They may be modified with additions, deletions, or changes as necessary.
Essential Duties & Responsibilities

• Oversees the day-to-day operation of industrial process control networks, the SPR business network, SAN and servers including hardware/software support, training and special projects.
• Maintains and assists in planning, designing and implementing upgrades and modifications to the local area network (LAN) and wide area network (WAN) systems and wireless networks.
• Repair, maintain and troubleshoot all equipment including but not limited to network, server, and SAN hardware. Coordinates repair and re-configuration with vendors and other IT staff. Monitors local and wide area network traffic and performance using a variety of hardware and software to tune the network to maximize performance. Maintains all hardware, software, line drops within City buildings and leased lines that comprise the City's voice and data networks.
• Maintains and administers the VSphere virtual environment for the Process Control and Enterprise networks. Coordinates the creation of new virtual machines with OT & IT staff.
• Maintains and administers the industrial process network infrastructure.
• Configures, maintains, and manages software and firmware updates of SPR firewalls between the process control and business network environments.
• Maintains and administers a variety of network communication devices for the city including switches, routers, firewalls, wireless access points and other communication applications. Maintains and updates the inventory documents of all network devices and assists in maintaining and updating third party maintenance agreements related to network hardware and software.
• Establishes network specifications by conferring with users, analyzing workflow, access, information, and security requirements.
• Monitors operation and performance of Infrastructure systems. Stays current with developments and changes in the LAN/WAN network equipment. Assists in designs and upgrades, changes, new software and hardware for networks infrastructure.
• Assesses, maintains, and continually monitors the environment for security threats. Maintains a working and up-to-date knowledge of threat vectors and security best practices. Is responsible for the direct configuration, maintenance and auditing of the firewall/IPS/IDS systems.
• Provides support and service to internal and external clients. Provides network support, analysis, troubleshooting, implementation, development, and enhancement of networking and security to IT and customers as requested. Prepare user documentation for network applications. Scope, communicate and coordinate network projects with stakeholders. Work with IT and city departments and divisions to find network solutions to improve business efficiencies.
• Maintains inventory and documentation of all SPR servers, switches, routers, storage hardware as well as a maintaining a current document of all network topology at SPR.
• Assist in developing long-term strategies and capacity planning for meeting future desktop/server/SAN/Network hardware needs for the city's operational needs.
• May be assigned to Project Teams for leadership or technical support and participates in project implementations.
• Support and advise on network requirements during construction/remodel of work spaces.
• Design and supervise cable path construction, repair, and upgrades.

Other Duties & Responsibilities

• Provides backup support to system administration, application support and Help Desk staff.
• This is a professional level position that will require routine and emergency work beyond standard business hours.
• Performs other duties as assigned and required.

PREPARATION AND TRAINING
Education

• Bachelor's degree in Information Systems, Engineering, Computer Science or related field preferred.

Work Experience

• Three to five years' experience with network administration, system administration, advanced desktop support or a combination of the three.
• Experience in installation, configuration, troubleshooting and support of local and wide area networks, Cisco Call Manager, Unified Communications, firewalls, auditing, and configuration.

Certifications and/or Licensures

• Certifications in one or more of the following required:
  • Network +, Security +, Microsoft, CCNA equivalent
  • Certifications in one or more of the following preferred:
  • Cisco CCNA or MCSA, Hirschmann Industrial Ethernet Specialist (HiES) or Hirschmann Industrial Network Professional (HiNP)

Required Driver's License

• Valid Colorado driver's license and a clear or acceptable MVR

An equivalent combination of education, training and relevant job experience may be substituted.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge

Advanced knowledge of:

• Core networking concepts -
• Cyber Security
• Differences between industrial process and traditional business network environments and architecture

Intermediate knowledge of:

• Proficient with using the Command Line interface (CLI)
• TCP/IP protocols, IPV4, DHCP, NAT, etc. Some IPV6 preferred.
• Layer 2 and Layer 3 switching technologies including QOS, LLDP, Spanning Tree, Shortest Path Bridging (SPB), etc.
• Configuration, maintenance, and troubleshooting of Ethernet I/P Industrial networking hardware/software
• Routing Protocols including EIGRP, BGP, OSPF, etc.
• Internet protocols such as HTTP, HTTPS, FTP, SSH, SFTP, SMTP, etc.
• Industrial network protocols such as Ethernet/IP, Modbus TCP, etc.
• Complete understanding cabling technologies fiber and copper
• Microsoft Active Directory, IIS, O365, SQL
• Microsoft Operating System both client and server
• VOIP and analog systems, notably Cisco Call Manager and Unity Connection.
• Network security covering physical, electronic, and social engineering
• Network Troubleshooting
• Advanced knowledge of Microsoft Office Products
• Knowledge of monitoring utilities such as Solar Winds or PRTG
• Maintaning firewalls, logging, IDS/IPS
• Troubleshoot connectivity issues
• Built in and third party troubleshooting tools in technical operating systems (includes Windows, Network Devices, etc.)
• Local and wide area networks (LAN/WAN), Internet, e-mail systems, telecommunications and data communications; standard operating systems, software packages, and software utilities; proper records maintenance and storage for local and distributed environments.
• Server virtualization technologies like VMWare Server/ESX or Microsoft HyperV/Virtual Server
• Storage Area Network (SAN) Technologies

Skills and Abilities

• Advanced interpersonal skills required to establish and maintain positive working relationships with a wide variety of customers, including City employees, Supervisory Committee, and vendors. Strong leadership skills needed to provide direction and feedback to staff. Advanced communication skills needed to prepare and deliver effective presentations including the ability to prepare and conduct meetings.
• Ability to have written and verbal communication techniques for report writing, correspondence, providing customer service, giving presentations, directions, or feedback.
• Strong analytical skills that involve analyzing data, breaking down problems, identifying relationships between issues and making complex plans.
• Ability to plan, organize multiple tasks, setting deadlines, and preparing for future events.
• Knowledge of industry accepted security models, practices and technologies.

WORKING CONDITIONS

Work may be occasionally performed in a confined space. This job requires use of MSDS, ladder safety and electrical safety.
SALARY RANGE

$84,000 - $126,000/annual salary
BENEFITS

The City of Englewood offers a comprehensive benefits package to eligible, full-time employees including paid time off, holidays, medical, dental, and vision.
APPLICATION DEADLINE

April 24th, 2025

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)