Director, Corporate Account, Region Americas

Job Overview

Director, Corporate Account, Region Americas is the primary point of liaison with the Enterprise Account and serving as customer's global point of contact on all business-related matters

What will you enjoy doing (duties/tasks)

• Primary point of liaison with the Enterprise Account and serving as customer's global point of contact on all business-related matters
• Ensure profitable business growth as well as business retention and therefore accountable for the agreed customer related overall growth rate
• Aligning with BU / Heads on business opportunities and ensuring appropriate business support
• Process, steer and monitor DB Schenker Logistics onboarding process for new customer business and report actively about implementation progress to all involved stakeholders
• Match customers development strategy against DB Schenker Logistics capabilities and evolve dedicated long-term customer development plan
• Responsible for the global account management of the Enterprise Account and eporting annual planning for growth of business with the account
• Establishing DB Schenker Logistics internal customer related reporting system (revenue, volume, GP, DSO, AR, quality KPIs) on all regular and exceptional customer activities as well as respective quality assurance activities in line with agreed budget targets.