Manager, Web Team
Apply NowCompany: Kennesaw State University
Location: Kennesaw, GA 30144
Description:
About Us
Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia . We are searching for talented people to join Kennesaw State University in our vision . Come Take Flight at KSU!
Location
(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.
Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.
Job Summary
Collaborates with marketing managers, the UITS web team, and content creators while leading a skilled team of webmasters. Manages the daily operations of the webmaster team, ensuring seamless coordination across multiple projects. Plays a crucial role in optimizing web pages to be user-friendly, visually appealing, and maintain a strong search engine presence. Oversees the webmaster ticketing system to ensure tasks are completed promptly and of high quality. Monitors and reports on team productivity, providing valuable analytics insights to enhance our online presence.
Responsibilities
KEY RESPONSIBILITIES:
1. Leads, guides, and manages a team of webmasters, fostering a cohesive and productive work environment
2. Oversees the planning, execution, and completion of web-related projects, ensuring alignment with organizational goals and timelines
3. Supervises website creation, maintenance, and optimization, ensuring they meet design and functionality standards
4. Keeps up to date with emerging web technologies, trends, and best practices
5. Provides technical guidance to the team and decides on technology adoption
6. Collaborates with cross-functional teams, including marketing, design, content creators, and UITS, to ensure seamless integration of web initiatives with overall business strategies
7. Monitors website performance metrics and analytics, identifying areas for improvement and implementing strategies to enhance user experience
8. Promotes the professional growth of webmasters through training programs, skill development initiatives, and performance reviews
9. Prioritizes and implements strategies to enhance overall website user experience, improving usability and accessibility
10. Addresses and resolves technical issues, bugs, and other challenges during website development and maintenance
11. Implements quality assurance processes to ensure websites meet established standards and are error-free.
12. Manages the webmaster ticketing system, ensuring timely and accurate completion of tickets.
13. Regularly reports on SEO performance metrics, adjusting strategies based on data-driven insights to achieve desired search engine ranking goals
14. Provides regular reports on webmaster productivity, project updates, ticket system status, and website analytics
Required Qualifications
Educational Requirements
Bachelor's degree from an accredited institution of higher education in Computing, Marketing, Analytics, Statistics, Engineering, Economics, or another data-driven field.
Other Required Qualifications
Current, valid, and unrestricted driver's license
Required Experience
Five (5) years of related experience in website management including supervisory experience
Preferred Qualifications
Preferred Educational Qualifications
Advanced degree from an accredited institution of higher education in Communications, Marketing, Computer Science, Information Technology, or related field
Preferred Experience
Computer Science, Information Technology, or related field
Experience working in higher education
Web and SEO experience in the higher education industry, information technology, computer
science, or related field
OmniUpdate CMS experience
Previous SEO experience in optimizing web and campaign performance in search results
Previous experience utilizing Google Analytics advanced analytics, Advanced Microsoft Office Excel, Word, PowerPoint and Asana or other project management systems
Proposed Salary
The budgeted salary range is $73,160 to $91,800 annually. Offers are based on relevant experience. Comprehensive benefits include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and more! Visit- https://hr.kennesaw.edu/benefits/index.php
Knowledge, Skills, & Abilities
ABILITIES
Capable of developing and managing teams of direct and indirect reports.
Able to analyze, understand, and report on SEO and UX analytics for colleges, departments, and programs.
Proficient in researching, writing, and editing original content for all media channels.
Able to participate in discussions and initiatives regarding SEO, content management, UX standards, and best practices at local, regional, national, and international levels.
Flexible and adaptable to fast-paced environments with changing priorities
Up to date with the latest SEO trends and best practices.
Capable of handling multiple tasks or projects simultaneously while meeting deadlines.
Requires high output and little or no supervision
KNOWLEDGE
Proficient in HTML, CSS, and JavaScript development and constraints.
Experienced in site architecture, keyword mapping, and strategic site reviews.
Knowledgeable about ranking factors and search engine algorithms.
Familiar with SEO best practices, search engine spiders, and ranking factors across various media channels (websites, organic and paid social media platforms, and marketing campaigns).
Proficient in researching, writing, and editing original content for all media channels.
Up to date with the latest SEO trends and best practices.
Proficient with computer applications and programs associated with the position
Proficient in the use of computer applications, including but not limited to Microsoft Office
products, Adobe Creative Suite, and HTML / web design
SKILLS
Excellent interpersonal, initiative, teamwork, problem-solving, independent judgment, organization, communication (verbal and written), time management, project management, and presentation skills (i.e., Microsoft Office suite)
Strong customer service skills and phone and e-mail etiquette
Skilled in facilitating project management with stakeholders and webmasters.
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Equal Employment Opportunity
Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.
For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu
Other Information
This is a supervisory position.
This position does not have any financial responsibilities.
This position will be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time
Background Check
Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening
results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.
All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.
https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf
Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia . We are searching for talented people to join Kennesaw State University in our vision . Come Take Flight at KSU!
Location
(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.
Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.
Job Summary
Collaborates with marketing managers, the UITS web team, and content creators while leading a skilled team of webmasters. Manages the daily operations of the webmaster team, ensuring seamless coordination across multiple projects. Plays a crucial role in optimizing web pages to be user-friendly, visually appealing, and maintain a strong search engine presence. Oversees the webmaster ticketing system to ensure tasks are completed promptly and of high quality. Monitors and reports on team productivity, providing valuable analytics insights to enhance our online presence.
Responsibilities
KEY RESPONSIBILITIES:
1. Leads, guides, and manages a team of webmasters, fostering a cohesive and productive work environment
2. Oversees the planning, execution, and completion of web-related projects, ensuring alignment with organizational goals and timelines
3. Supervises website creation, maintenance, and optimization, ensuring they meet design and functionality standards
4. Keeps up to date with emerging web technologies, trends, and best practices
5. Provides technical guidance to the team and decides on technology adoption
6. Collaborates with cross-functional teams, including marketing, design, content creators, and UITS, to ensure seamless integration of web initiatives with overall business strategies
7. Monitors website performance metrics and analytics, identifying areas for improvement and implementing strategies to enhance user experience
8. Promotes the professional growth of webmasters through training programs, skill development initiatives, and performance reviews
9. Prioritizes and implements strategies to enhance overall website user experience, improving usability and accessibility
10. Addresses and resolves technical issues, bugs, and other challenges during website development and maintenance
11. Implements quality assurance processes to ensure websites meet established standards and are error-free.
12. Manages the webmaster ticketing system, ensuring timely and accurate completion of tickets.
13. Regularly reports on SEO performance metrics, adjusting strategies based on data-driven insights to achieve desired search engine ranking goals
14. Provides regular reports on webmaster productivity, project updates, ticket system status, and website analytics
Required Qualifications
Educational Requirements
Bachelor's degree from an accredited institution of higher education in Computing, Marketing, Analytics, Statistics, Engineering, Economics, or another data-driven field.
Other Required Qualifications
Current, valid, and unrestricted driver's license
Required Experience
Five (5) years of related experience in website management including supervisory experience
Preferred Qualifications
Preferred Educational Qualifications
Advanced degree from an accredited institution of higher education in Communications, Marketing, Computer Science, Information Technology, or related field
Preferred Experience
Computer Science, Information Technology, or related field
Experience working in higher education
Web and SEO experience in the higher education industry, information technology, computer
science, or related field
OmniUpdate CMS experience
Previous SEO experience in optimizing web and campaign performance in search results
Previous experience utilizing Google Analytics advanced analytics, Advanced Microsoft Office Excel, Word, PowerPoint and Asana or other project management systems
Proposed Salary
The budgeted salary range is $73,160 to $91,800 annually. Offers are based on relevant experience. Comprehensive benefits include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and more! Visit- https://hr.kennesaw.edu/benefits/index.php
Knowledge, Skills, & Abilities
ABILITIES
Capable of developing and managing teams of direct and indirect reports.
Able to analyze, understand, and report on SEO and UX analytics for colleges, departments, and programs.
Proficient in researching, writing, and editing original content for all media channels.
Able to participate in discussions and initiatives regarding SEO, content management, UX standards, and best practices at local, regional, national, and international levels.
Flexible and adaptable to fast-paced environments with changing priorities
Up to date with the latest SEO trends and best practices.
Capable of handling multiple tasks or projects simultaneously while meeting deadlines.
Requires high output and little or no supervision
KNOWLEDGE
Proficient in HTML, CSS, and JavaScript development and constraints.
Experienced in site architecture, keyword mapping, and strategic site reviews.
Knowledgeable about ranking factors and search engine algorithms.
Familiar with SEO best practices, search engine spiders, and ranking factors across various media channels (websites, organic and paid social media platforms, and marketing campaigns).
Proficient in researching, writing, and editing original content for all media channels.
Up to date with the latest SEO trends and best practices.
Proficient with computer applications and programs associated with the position
Proficient in the use of computer applications, including but not limited to Microsoft Office
products, Adobe Creative Suite, and HTML / web design
SKILLS
Excellent interpersonal, initiative, teamwork, problem-solving, independent judgment, organization, communication (verbal and written), time management, project management, and presentation skills (i.e., Microsoft Office suite)
Strong customer service skills and phone and e-mail etiquette
Skilled in facilitating project management with stakeholders and webmasters.
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Equal Employment Opportunity
Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.
For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu
Other Information
This is a supervisory position.
This position does not have any financial responsibilities.
This position will be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time
Background Check
- Standard Enhanced
- Education
- DMV
Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening
results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.
All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.
https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf