IT Manager

At Avalon Holographics, we're replicating reality!

We're building the world's most advanced holographic display, transforming how industries like medical, defense, and entertainment see and experience visual content. No headsets, no glasses, just incredibly lifelike, three-dimensional visuals.

Building something that's never been done before takes an exceptional team! As a fast-growing startup, we know that our people are our greatest asset, which is why we invest in you with a competitive salary with full pay transparency, employee stock options (granted by the company), and 100% employer-paid health and dental benefits. Every team member plays a key role in our success, and we ensure you're supported, rewarded, and empowered to thrive.

This role is ideal for a problem solver who thrives in a dynamic environment, embraces new challenges, and can adapt IT solutions to support cutting-edge technology. In our fast-paced workplace, priorities shift quickly, and challenges need immediate solutions. If you excel at problem-solving, love working with the latest tech, and enjoy ensuring seamless IT operations, this is the place for you!

We're seeking an IT Manager to join our team in Edmonton! In this role, you'll oversee IT operations in our Edmonton location while working closely with our St. John's-based team to support IT infrastructure across the entire company. You'll ensure Avalon's systems, network, and infrastructure remain secure, efficient, and adaptable to meet the needs of our rapidly evolving technology.

What You'll Do

• Oversee IT operations in Edmonton while collaborating with the St. John's team to support company-wide systems and infrastructure.
• Help build and scale IT infrastructure in Edmonton, ensuring it evolves to support our growing team.
• Perform daily and regularly scheduled tasks using systems and platforms such as AWS, Google Cloud, Windows, Linux, Active Directory, Proxmox, FlexLM licensing tools, and other relevant technologies.
• Ensure all employees have secure, full network and system access based on their specific needs.
• Manage and maintain network and system security, including configurations, upgrades, and troubleshooting.
• Work with new and niche technologies, adapting IT solutions to fit the evolving needs of Avalon's cutting-edge innovations.
• Provide hands-on technical support, troubleshooting functionality issues and resolving system-related challenges.
• Assist with network/system design, implementation, and maintenance to ensure optimal performance and security.

What You'll Need to Succeed

• A diploma in Computer Systems and Networking or equivalent education and experience, with a strong foundation in IT systems, security, and troubleshooting.
• A proactive, self-starting mindset with a proven ability to take initiative, anticipate challenges, and find solutions before they become problems.
• Strong troubleshooting skills with the ability to think quickly and adapt IT solutions to meet the demands of a rapidly evolving technology environment.
• Experience in a fast-paced tech setting, ideally in a startup, where shifting priorities and problem-solving are part of daily operations is an asset.
• A strong sense of ownership and responsibility, ensuring systems run smoothly and securely while providing the team with the support they need.
• Excellent communication and collaboration skills, able to work independently while staying connected with remote teams, sharing knowledge, and offering support when needed.
• A flexible and adaptable mindset, ready to take on a variety of IT challenges, even beyond traditional responsibilities, to help the team succeed.

Why Join Avalon Holographics?

• Innovation at the Core - Work on cutting-edge technology and play a key role in shaping the future of holographic displays.
• Collaborative Culture - Join a team of passionate, innovative professionals who value creativity, teamwork, and pushing boundaries.
• Autonomy & Ownership - Enjoy the freedom to take initiative, explore new ideas, and drive meaningful outcomes.
• Professional Growth - Gain hands-on experience, engage in continuous learning, and develop your skills in a fast-moving industry.
• Meaningful Work - Contribute to a mission that's transforming industries and redefining how people experience visual technology.
• Work-Life Balance - Benefit from flexible work policies that support your well-being.
• Competitive Compensation - We offer competitive salaries, employee stock option grants, and 100% employer-paid health and dental benefits, parental leave top up, allowing you to share in our success as we grow.

Ready to take ownership of a role where organization and problem-solving are key? Join us and be a driving force behind Avalon!

At Avalon Holographics, we are committed to creating an inclusive and accessible environment where everyone feels valued, respected, and supported. If you require accommodation during the recruitment process, please let us know. We are dedicated to providing reasonable accommodation to ensure that all candidates have the opportunity to fully participate and thrive.

We encourage individuals from historically underrepresented groups to apply, even if you don't meet every qualification listed. Your unique skills, perspectives, and experiences are valuable to us, and we're excited to learn how you can contribute to our mission.

Avalon Holographics is an equal opportunity employer. We celebrate diversity and are dedicated to fostering an environment where everyone, regardless of race, ethnicity, gender identity, sexual orientation, age, disability, or any other aspect of identity, can succeed.