Pharmacist - Pharmacist Manager

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Company: Hoffman Drug

Location: Limon, CO 80828

Description:

Description

Store History

Hoffman Drug was started in 1926 and has operated under four owners in the last 99 years. This business became a cornerstone of the Limon community and the surrounding area by maintaining excellence in customer relations and business ethics.

Store Motto: Family Taking Care of Family

What does this mean? Hoffman Drug strives to provide the care to every patient that they would expect for a member of their own family. Know your patients by name and build meaningful relationships with them as well as the other medical professionals in the community.

Job Objectives

Provide and oversee patient consulting services regarding the effective usage of medications and awareness of drug interactions. Offer and oversee preventive healthcare services such as immunizations. Ensure the proper compounding and dispensing of prescribed drugs, as well as review and verification of prescribed medications within regulatory guidelines and company policies and procedures. Support the efficient workflow of the pharmacy and help identify ways to optimize pharmacy financials, inventory management, and create a positive customer experience.

Responsibilities

Job Responsibilities
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues in a timely manner and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a positive customer experience by greeting each customer, making eye contact, and being courteous, attentive, and empathetic.
Develop strong relationships with patients and customers by anticipating their needs and proactively offering services.
Support an enhanced customer experience by increasing focus on healthcare services such as consultation, medication management, drug therapy reviews, and performing wellness services, such as immunizations, flu shots, and diabetes awareness.
Oversees the implementation of and participates in community events and encourages team members to serve as good members of the community.
Oversee pharmacy intern encounters.
Manage staff relations by promoting teamwork and motivate team members by establishing expectations, monitoring and recognizing progress, as well as intervening with conflict management when necessary.
Maintain current knowledge and skills related to pharmacy and healthcare.
Maintain awareness of developments in retail and management practices in pharmacy that would enhance team productivity and customer relations.
Maintain a current knowledge of information technology associated with pharmacy to assist staff members and customers in an effort to promote a positive customer experience.
Ensure and oversee accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers. Ensures the 3rd party audit process is completed in a timely and efficient manner for a positive outcome for the pharmacy and patient.
Follow-up with medical provider's offices to clarify prescribed medications, dosages, refill, interactions and allergies to suggest alternative medications and answer medical provider questions.
Ensures confidentiality of information, documentation, and assigned records as required by law and company policy.
Partners with management to develop and implement initiatives to increase profitability in the pharmacy.
Assists with developing specific pharmacy goals, standards, and objectives that directly support the vision of the company.
Ensure compliance with all local, state, federal, third party and contract rules and regulations regarding the practice of pharmacy.

Qualifications

Job Requirements
Bachelor's Degree in Pharmacy or Pharm D.
Active pharmacy license in state(s) of practice with all held licenses in good standing.
Certified Immunizer.
1 year of supervisory experience in a retail pharmacy is preferred.
Ability to work a variety of schedules, including evenings, holidays, and weekends.

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