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Apply NowCompany: Zeektek
Location: Saint Louis, MO 63129
Description:
We have a 9 month contract to hire for a Product Manager with 6+ years of experience and proven expertise in Agile, Scrum, Kanban. 100% Remote. Shift is EST M-F with occasional OT.
Must have requirements:
Performance Indicators:
Job Profile Summary
Position Purpose:
Oversee the development and management of company products. Drive ongoing definition, integration, and enhancement of selected company products and assess the performance of existing products to ensure market expectations are met.
Education/Experience:
Bachelor's degree in Computer Science, Nursing, or related field, or equivalent experience. Master's degree preferred. 7+ years of product management or project management experience in a healthcare enterprise solutions environment. Experience developing and delivering care management solutions and agile development methodology preferred.
For Buckeye plan only: 7 years of experience in a product management role, preferably in health insurance. CMS experience and/or experience with an annual bid process is preferred. Additional responsibilities include Influence and collaborate with cross-functional leadership team to define and execute strategic priorities to ensure success of product. Determine, develop and continually improves strategies, objectives and policies for the long-term portfolio and identifies and resolves any issues that may hinder program success. Evaluate enhancements to products to assess how they support strategic plan, membership enrollment and retention targets. Define and execute strategies to manage cost structure and deliver competitively priced products to improve profit and loss statement performance, including tracking programs to manage medical costs, unit costs, and selling costs.
For Illinois Health Plan only: The Senior Product Manager in Marketing requires 5 years of experience in strategy and performance marketing. Experience in an internal marketing communications group or ad agency engaging in strategic consulting, communications/materials development and implementations required. 5-7 years of experience in diverse health care areas covering different aspects of managed care such as marketing, product management, lead generation etc. required. 3- 5 years of Multicultural Marketing Experience is preferred as well as managing agency partner relationships required. Additional responsibilities: Expertise needed in building integrated marketing strategies, with significant digital experience. Ensures communication strategies and tactics are implemented to achieve optimum results. Accountable for department production metrics and reporting. Tracks and analyzes communication performance and advocate changes where necessary to meet plan and corporate goals. Identifies and implements business processes improvement opportunities using a structured, data-driven, fact-based disciplined process including evaluation of industry best practices
Must have requirements:
- Minimum of 6 years of experience as a Product Manager, with at least 3 years in the digital domain.
- Proven expertise in Agile methodologies (Scrum, Kanban)
- Strong analytical skills with a track record of driving product performance through data insights.
- Excellent communication and collaboration skills to work effectively across diverse teams and stakeholders.
- Demonstrated ability to lead and inspire cross-functional teams to achieve product goals.
- Experience in leading cross-functional teams, driving alignment and delivering impactful products and services. Lead effective brainstorming with others around solutions and opportunities
- Experience with Jira and Jira Align
- Knowledge/experience working with Information Technology teams
- Lack of experience with Product Management in the digital domain
Performance Indicators:
- Objectives and KPIs documented for assigned projects
- Delivery metrics meet standards
- Approved new headcount to support key funded project for the Digital Experience & Engagement team, with a focus on the Find a Provider online search tools.
- These roles will partner with other Product Managers to deliver on this project.
- We are a fast-paced, dynamic team and these positions will play a key role in supporting the success of highly visible project that will improve members' and prospects' ability to find the care they need.
- Synthesize the Voice of the Business with the Voice of the Customer: Serve as primary advocate of customers, combining data about their digital needs with business goals and objectives to create a cohesive and optimal vision and roadmap for delivery teams.
- Objective Development: Develop product and Experience-level digital Objectives & Key Results (OKRs), measurement and reporting.
- KPI Tracking and Analysis: Oversee tracking and analysis of KPIs based on OKRs to extract actionable insights and guide product improvements. Develop Learning Agendas that articulate key business questions about the product and your customers that can be answered through data/metrics.
- Service Blueprint: Collaborate with the Experience Product Lead and Strategy team to produce key deliverables that articulate the impact and value of the experience, such as Service Blueprints that illustrate comprehensive customer journeys across various touchpoints.
- Discovery: Facilitate experience and technical discovery sessions, including co-creation workshops and prototyping, with support from business partners and delivery teams. Ensure that your products deliver an omnichannel approach in supporting user goals.
- Scope and Roadmap Management: Collaborate with the Experience Product Lead to refine product scope and roadmap, optimizing the roadmap to deliver on OKRs and business commitments - including trade-offs and prioritization decisions within their product(s).
- Requirements Development: Define capabilities and features, and lead the creation of user stories and acceptance criteria for their product - and ensure they are understood by delivery team
- Backlog Management: Groom and prioritize the product backlog in alignment with the Experience strategy, OKRs, and insights derived from data and research, balancing new development with technical requirements, production support, minor enhancements, and technical debt.
- Dependency Coordination: Understand and facilitate the coordination of cross-team and external dependencies as necessary.
- Quality Assurance: Review completed work, provide constructive feedback, and accept work as appropriate to maintain high standards.
- Stakeholder Communication and Engagement: Facilitate clear and proactive communications with stakeholders about roadmaps, commitments, OKRs and KPIs. Be a trusted partner and go-to expert on your product and experiences. Proactively engage with stakeholders to understand changes to their strategy, priority, and goals in order to maintain alignment with the product roadmap.
- Stakeholder Demos: Lead feature demonstrations for stakeholders, providing product expertise and facilitating training as necessary.
- Agile Leadership: Actively participate in all Scrum ceremonies, promoting effective team collaboration and communication.
Job Profile Summary
Position Purpose:
Oversee the development and management of company products. Drive ongoing definition, integration, and enhancement of selected company products and assess the performance of existing products to ensure market expectations are met.
Education/Experience:
Bachelor's degree in Computer Science, Nursing, or related field, or equivalent experience. Master's degree preferred. 7+ years of product management or project management experience in a healthcare enterprise solutions environment. Experience developing and delivering care management solutions and agile development methodology preferred.
For Buckeye plan only: 7 years of experience in a product management role, preferably in health insurance. CMS experience and/or experience with an annual bid process is preferred. Additional responsibilities include Influence and collaborate with cross-functional leadership team to define and execute strategic priorities to ensure success of product. Determine, develop and continually improves strategies, objectives and policies for the long-term portfolio and identifies and resolves any issues that may hinder program success. Evaluate enhancements to products to assess how they support strategic plan, membership enrollment and retention targets. Define and execute strategies to manage cost structure and deliver competitively priced products to improve profit and loss statement performance, including tracking programs to manage medical costs, unit costs, and selling costs.
For Illinois Health Plan only: The Senior Product Manager in Marketing requires 5 years of experience in strategy and performance marketing. Experience in an internal marketing communications group or ad agency engaging in strategic consulting, communications/materials development and implementations required. 5-7 years of experience in diverse health care areas covering different aspects of managed care such as marketing, product management, lead generation etc. required. 3- 5 years of Multicultural Marketing Experience is preferred as well as managing agency partner relationships required. Additional responsibilities: Expertise needed in building integrated marketing strategies, with significant digital experience. Ensures communication strategies and tactics are implemented to achieve optimum results. Accountable for department production metrics and reporting. Tracks and analyzes communication performance and advocate changes where necessary to meet plan and corporate goals. Identifies and implements business processes improvement opportunities using a structured, data-driven, fact-based disciplined process including evaluation of industry best practices