Emergency Services Patrol Supervisor (Chemical Dependency Screener Supervisor)
Apply NowCompany: King County, WA
Location: Seattle, WA 98115
Description:
Salary : $94,241.26 - $119,456.27 Annually
Location : Seattle, WA
Job Type: Career Service, Full Time, 40 hrs/week
Job Number: 2025AC24101
Department: DCHS - Community & Human Srvcs
Division: Behavioral Health and Recovery
Opening Date: 03/27/2025
Closing Date: 4/12/2025 11:59 PM Pacific
FLSA: Exempt
Bargaining Unit: Z3 : KC Personnel Guidelines
Full- or Part-Time: Full Time
Summary
The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.
King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community by offering a range of services to residents farthest from opportunity.
At King County Department of Community and Human Services (DCHS), we believe in working as one team that solves problems-striving to be customer-focused and drive for the best results. We envision a welcoming community that is racially just. We believe the field of human services exists to undo and mitigate unfair structures. We seek to lead the way by working as respectful and responsible stewards for our community.
The Behavioral Health and Recovery Division (BHRD) of DCHS is looking for an Emergency Services Patrol (ESP) Supervisor to provide leadership and supervision for the Emergency Services Patrol (ESP) Team. ESP Supervisors coordinate the activities of the ESP Team, with other departments and services, and provide administrative oversight to the ESP program. ESP Supervisors hold responsibility for training staff to perform the Program Screener tasks and oversees their work. They also coordinate ESP activities with other services offered in King County.
WHO MAY APPLY:
This position is open to all Current Internal King County employees that meet the minimum requirements. The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences. Interviews for this selection process will take place on or around April 28, 2025.
APPLICATION PROCESS:
Please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or have questions, please contact the recruiter listed on this job announcement.
The following items are required to be considered for this vacancy:
Your application may be rejected as incomplete if you do not include the relevant information. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.
Additional Job Information
WORK SCHEDULE/CONDITIONS: This position is exempt from the provisions of the Fair Labor Standards Act and is not eligible for overtime. Typical hours are Monday - Friday 2 pm to 10 pm. This position is required to share on-call duties 24/7. This position is not represented by a union.
MISSION CRITICAL POSITION STATUS: This position has been designated Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency.
REMOTE AND ONSITE WORK DETAILS: Employees in this role work remotely from a home location, with onsite reporting requirements. The frequency of onsite work is determined by business needs and may be adjusted accordingly.
REMOTE WORK LOCATION REQUIREMENT: Employees must reside in Washington State and be within a reasonable distance of King County worksites to meet onsite reporting requirements.
RECRUITER: Annette Coleman, ancoleman@kingcounty.gov
Job Duties
In partnership with a second ESP Supervisor manage the day-to-day operations of the Emergency Services Patrol (ESP) team while centering equity, race and social justice (ERSJ).
Supervise ESP staff, including employee development, performance management and employee engagement activities.
Determine work assignments for ESP staff and establish training plans and protocols for new and existing staff. Provide new hire and ongoing training.
Provide ongoing coaching to the ESP team that centers ERSJ, King County values and recovery principles and immediate disputes among staff.
Evaluate staff performance and provide coaching and counseling related to job performance utilizing a supportive and growth mindset.
Conduct ESP staff meetings to ensure information travels up, down and across the ESP team and BHRD.
Align workflow of division initiatives of equity and social justice, recovery-oriented system of care and the goal to provide ESP and outreach services to the community.
Develop, update and implement ESP policies and procedures.
Work closely with labor partners, as needed.
Direct activities during crisis situations by helping to triage transportation response.
Ensure ESP services follow all requirements according to WAC246-341-0750 and contractual obligations.
Perform administrative duties including, but not limited to, handling correspondence, tracking client contact, reporting ESP data and ordering supplies.
Provide technical assistance to staff, to include properly documenting electronic health care records in myAvatar. Serve as business subject matter expert for myAvatar.
Coordinate and partner with law enforcement and other system partners to strengthen emergency response activities in King County while also serving as an ESP representative to the public.
Work closely with City of Seattle, shelters and community partners to expand partnerships and develop relationships that are collaborative and coordinated across existing and new entities to best serve ESP clients.
Respond to community questions and concerns regarding the ESP program and represent ESP at external and internal meetings.
Troubleshoot and resolve issues that may arise between constituents or system partners and develop working agreements regarding the ESP program.
Perform other duties as assigned.
Experience, Qualifications, Knowledge, Skills
Supplemental Information
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.Guided by our , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01
Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? ANDIs this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? ANDDo you possess the skills and abilities to qualify for this position?
02
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided:1. The title you held when you received your layoff notice2. The department you worked in3. The effective date of your layoff
03
How many years of experience do you have providing behavioral health services?
04
Describe your supervisory experience in a behavioral health setting. Please include dates of each work experience and number of staff you supervised.
05
King County has transformed its work on equity and social justice from an initiative to an integrated effort that applies the principle of "fair and just" intentionally in all the county does to achieve equitable opportunities for all people and communities. Please share two factors contributing to why some in our community thrive while others struggle to survive.
Required Question
Location : Seattle, WA
Job Type: Career Service, Full Time, 40 hrs/week
Job Number: 2025AC24101
Department: DCHS - Community & Human Srvcs
Division: Behavioral Health and Recovery
Opening Date: 03/27/2025
Closing Date: 4/12/2025 11:59 PM Pacific
FLSA: Exempt
Bargaining Unit: Z3 : KC Personnel Guidelines
Full- or Part-Time: Full Time
Summary
The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.
King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community by offering a range of services to residents farthest from opportunity.
At King County Department of Community and Human Services (DCHS), we believe in working as one team that solves problems-striving to be customer-focused and drive for the best results. We envision a welcoming community that is racially just. We believe the field of human services exists to undo and mitigate unfair structures. We seek to lead the way by working as respectful and responsible stewards for our community.
The Behavioral Health and Recovery Division (BHRD) of DCHS is looking for an Emergency Services Patrol (ESP) Supervisor to provide leadership and supervision for the Emergency Services Patrol (ESP) Team. ESP Supervisors coordinate the activities of the ESP Team, with other departments and services, and provide administrative oversight to the ESP program. ESP Supervisors hold responsibility for training staff to perform the Program Screener tasks and oversees their work. They also coordinate ESP activities with other services offered in King County.
WHO MAY APPLY:
This position is open to all Current Internal King County employees that meet the minimum requirements. The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences. Interviews for this selection process will take place on or around April 28, 2025.
APPLICATION PROCESS:
Please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or have questions, please contact the recruiter listed on this job announcement.
The following items are required to be considered for this vacancy:
- GOVERNMENTJOBS.COM Application (The responses on your job application should be thorough and complete and will be used in the screening process);
- Supplemental Questions (The responses to the supplemental question should be thorough and complete and will be used in the screening process, providing your most recent 7 years of applicable experience if available)
Your application may be rejected as incomplete if you do not include the relevant information. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.
Additional Job Information
WORK SCHEDULE/CONDITIONS: This position is exempt from the provisions of the Fair Labor Standards Act and is not eligible for overtime. Typical hours are Monday - Friday 2 pm to 10 pm. This position is required to share on-call duties 24/7. This position is not represented by a union.
MISSION CRITICAL POSITION STATUS: This position has been designated Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency.
REMOTE AND ONSITE WORK DETAILS: Employees in this role work remotely from a home location, with onsite reporting requirements. The frequency of onsite work is determined by business needs and may be adjusted accordingly.
REMOTE WORK LOCATION REQUIREMENT: Employees must reside in Washington State and be within a reasonable distance of King County worksites to meet onsite reporting requirements.
RECRUITER: Annette Coleman, ancoleman@kingcounty.gov
Job Duties
In partnership with a second ESP Supervisor manage the day-to-day operations of the Emergency Services Patrol (ESP) team while centering equity, race and social justice (ERSJ).
Supervise ESP staff, including employee development, performance management and employee engagement activities.
Determine work assignments for ESP staff and establish training plans and protocols for new and existing staff. Provide new hire and ongoing training.
Provide ongoing coaching to the ESP team that centers ERSJ, King County values and recovery principles and immediate disputes among staff.
Evaluate staff performance and provide coaching and counseling related to job performance utilizing a supportive and growth mindset.
Conduct ESP staff meetings to ensure information travels up, down and across the ESP team and BHRD.
Align workflow of division initiatives of equity and social justice, recovery-oriented system of care and the goal to provide ESP and outreach services to the community.
Develop, update and implement ESP policies and procedures.
Work closely with labor partners, as needed.
Direct activities during crisis situations by helping to triage transportation response.
Ensure ESP services follow all requirements according to WAC246-341-0750 and contractual obligations.
Perform administrative duties including, but not limited to, handling correspondence, tracking client contact, reporting ESP data and ordering supplies.
Provide technical assistance to staff, to include properly documenting electronic health care records in myAvatar. Serve as business subject matter expert for myAvatar.
Coordinate and partner with law enforcement and other system partners to strengthen emergency response activities in King County while also serving as an ESP representative to the public.
Work closely with City of Seattle, shelters and community partners to expand partnerships and develop relationships that are collaborative and coordinated across existing and new entities to best serve ESP clients.
Respond to community questions and concerns regarding the ESP program and represent ESP at external and internal meetings.
Troubleshoot and resolve issues that may arise between constituents or system partners and develop working agreements regarding the ESP program.
Perform other duties as assigned.
Experience, Qualifications, Knowledge, Skills
- At least two years of experience working in substance use or homelessness services.
- Knowledge of shelter and substance use resources in King County.
- Understanding of specific issues related to high-risk or high-need populations.
- Knowledge of group and team dynamics.
- Knowledge of ands kill in administering CPR and first aid.
- Knowledge and skill in using Naloxone.
- Skill in detecting signs of intoxication from drug or alcohol use.
- Skill in conducting brief initial assessment of client condition and determining the need for services.
- Skill in defusing hostile, violent or challenging behavior.
- Skill in training, supervising, coaching, and counseling staff.
- Written and oral communications skills, including the ability to make presentations to diverse audiences.
- Analytical and problem-solving skills.
- Knowledge of principles of equity and social justice and demonstrated ability to work with individuals and/or groups from diverse backgrounds
- Demonstrated ability to work effectively with a broad range of constituents, including, but not limited to, consumers, behavioral health providers, hospitals, law enforcement agencies, government officials, business people, and advocates.
- Demonstrated ability to simultaneously manage multiple tasks/projects, in detail, and meet deadlines.
- Strong facilitation skills and ability to promote consensus indecision making across DCHS/BHRD.
- Computer skills; excellent knowledge of MS Outlook, Word, PowerPoint and Excel.
- Valid and unrestricted Washington State Driver's License.
- MustpassaWashingtonStatePatrolcriminalbackgroundcheckonapostoffer/pre-employment basis.
- Successful candidate must:
- Possess current CPR certification card or attain certification within 90days of hire date.
- Possess Basic First Aid certification card or attain certification within90days of hire date.
- Successfully complete a defensive driving course within 90 days of hire date.
Supplemental Information
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.Guided by our , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what's best for themselves and their eligible dependents
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 12 paid holidays each year plus two personal holidays
- Generous vacation and paid sick leave
- Paid parental, family and medical, and volunteer leaves
- Flexible Spending Account
- Wellness programs
- Onsite activity centers
- Employee Giving Program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01
Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? ANDIs this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? ANDDo you possess the skills and abilities to qualify for this position?
- Yes, I was given a layoff notice from my Career Service role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
- No.
02
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided:1. The title you held when you received your layoff notice2. The department you worked in3. The effective date of your layoff
03
How many years of experience do you have providing behavioral health services?
- Less than one year
- 1 - 3 years
- 3 - 5 years
- Over 5 years
04
Describe your supervisory experience in a behavioral health setting. Please include dates of each work experience and number of staff you supervised.
05
King County has transformed its work on equity and social justice from an initiative to an integrated effort that applies the principle of "fair and just" intentionally in all the county does to achieve equitable opportunities for all people and communities. Please share two factors contributing to why some in our community thrive while others struggle to survive.
Required Question