Associate Director, Nursing- L&D and BoBa
Apply NowCompany: NYC Health + Hospitals
Location: New York, NY 10025
Description:
Harlem Hospital Center has been a bedrock of the Harlem community since 1887. The hospital provides a wide range of medical, surgical, diagnostic, therapeutic and family support services to the residents of Central Harlem, West Harlem, Washington Heights and Inwood. Harlem is the largest hospital in the area, capable of treating the most seriously ill. Harlem provides over 90 specialized ambulatory care services, dentistry and oral surgery, behavioral health services, and community substance abuse treatment.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Duties & Responsibilities
PURPOSE OF POSITION: The Assistant Director of Nursing is an integral member of Nursing Services Administration. Under the supervision of the CNO/or a designee, she/he assumes 24-hour administrative responsibilities for evaluation, planning, implementation and evaluation of patient care on the unit. Carries out the System, Hospital and Nursing Service mission, vision, values and overall strategic planning, clinical management patient care, budgeting, and quality management of the unit. Promotes all nursing service standards and creates a patient focused environment. Fosters an environment of collaboration and respect with physician colleagues, nurses and other members of the healthcare team.
Responsibilities are carried out within the framework of the Hospital By-Laws, the Mission and Vision statements, policies and procedures, all regulatory (TJC, NYSDOH, OMH and professional organizational standards.
Clinical: Delivery of direct nursing care as needed
ADMINISTRATIVE
Payroll and timekeeping
Completion of Performance appraisals
Recruitment
Ordering of unit specific supplies
Maintain record of meeting attendance and mins.
DUTIES & RESPONSIBILITIES
The Assistant Director of Nursing will coordinate all patient care and operational activities.
Operational Performance
Promotes a positive and pleasant attitude conducive to the workplace, which promotes customer service and enhances and furthers the hospital's Mission, Vision and Value statement.
Patient Care Management/Unit Operations
o Collaborates with the Clinical Directors of Nursing in planning and developing programs to improve patient care and employee performance.
Periodically monitors employee's performance relative to patient care and nursing practice, e.g. compliance to policy/procedures relative to patient care assignments.
Communicates patient care and service-related problems on the tour to appropriate individuals timely. Assists in corrective actions/follow-up.
Nurse Leader rounds with service on a daily basis.
Evaluates staffing plan and ensures that staffing is adequate to meet patient care needs.
Collaborates with peers and Director of Nursing in developing mechanisms that improves continuous feedback relative to the current status of patient care/nursing practice issues in order to comply with hospital policy/procedure, regulatory agency mandates and standards.
Meets frequently with peers (nursing leaders/personnel) in order to:
o Maintain open channels of communication.
o Explore resolutions to problems.
o Review/analyze quality improvement reports and effectiveness of corrective action plans/follow-up.
o Periodically assess/review the master staffing plan.
o Review customer service/patient satisfaction patterns.
Develops, prepares and monitors the personnel, supply and equipment budgets in collaboration with the staff and support department directors
Develops long - term staffing schedules and ensures daily coverage in accordance with established staffing guidelines.
Develops measures and monitors unit operational performance metrics inclusive of LOS, agency and overtime costs, vacancy and turnover rates.
Clinical Practice/ Patient Care
Perform clinical duties/ delivery of direct patient as required
Maintain clinical visibility on nursing unit
Lead Structured Interdisciplinary Rounds and escalate all barriers to the delivery of care until resolution achieved
Actively evaluate the delivery of nursing are nursing unit through direct observation of staff in the delivery of nursing care.
Meet or exceed established unit specific, organizational or system goals for nursing quality indicators
Provide oversight in ensuring the reduction of restraint use
Uses trends in safety events to address practice issues within nursing unit
Provide timely updates of unit PI initiatives for Nursing PI oversight
Collaborates with the Director of nursing to establish nursing care standards and evaluates staff compliance.
Facilitates the effective provision of support services essential to patient care.
Maintains a safe and caring environment for patients that is conducive to positive health teaching, and maintenance: patient and family expectations of care: develops mechanism to assess same.
Develops unit goals and objectives to support the institutional values and goals, with input from staff
Management
Participates in the overall planning process for the service
Responsible for the overall planning process for the unit
Uses finding from patient satisfaction survey and with input from the staff, to establish unit-based customer services agenda.
Develops an effective plan for delivery of nursing care within the assign area of responsibility.
Responds to patient and family concerns or complaints with sensitivity and compassion in a timely fashion.
Conducts daily huddles and monthly meetings with the staff to address equipment, scheduling, goals, and objectives, performance metrics and improvement activities, and any staff concerns.
Human Resource Development /Management
Hires, educates and evaluates staff,
Work with Labor partners to counsel, discipline, and terminate staff as needed.
Educates staff in new and existing department procedures and systems.
Makes recommendations and provides opportunities for growth and development of personnel and arranges for appropriate education and training.
Creates and maintains a supportive working environment for all staff, and students.
Responds in a timely fashion to staff concerns and functions proactively to retain staff.
Establishes unit metrics and goals to measure effectiveness of retention strategies
Creates and maintains an atmosphere of respect and courtesy toward patients, staff, and colleagues.
Promotes a level of professionalism in the organization. Motivates academic pursuit and continuing education on the part of the staff by establishing and meeting service based professional certification goals.
Interactive Relationships
Promotes empowerment of the staff by utilizing collaborative approaches and encouraging new ideas.
Promotes collegial relationships based on mutual respect and support.
Minimum Qualifications
1. A valid New York State license and current registration to practice as a Registered Professional Nurse; and
2. Master's degree from an accredited college or university in Nursing Administration or a related field and four (4) years of high-level responsible experience in nursing administration, three (3) years of which must have been in a hospital; or
3. A satisfactory equivalent combination of education, training and experience. However, all candidates must be licensed and currently registered to practice as a Registered Professional Nurse in New York State.
NYC Health and Hospitals offers a competitive benefits package that includes:
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
Retirement Savings and Pension Plans
Loan Forgiveness Programs for eligible employees
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
College tuition discounts and professional development opportunities
Multiple employee discounts programs
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Duties & Responsibilities
PURPOSE OF POSITION: The Assistant Director of Nursing is an integral member of Nursing Services Administration. Under the supervision of the CNO/or a designee, she/he assumes 24-hour administrative responsibilities for evaluation, planning, implementation and evaluation of patient care on the unit. Carries out the System, Hospital and Nursing Service mission, vision, values and overall strategic planning, clinical management patient care, budgeting, and quality management of the unit. Promotes all nursing service standards and creates a patient focused environment. Fosters an environment of collaboration and respect with physician colleagues, nurses and other members of the healthcare team.
Responsibilities are carried out within the framework of the Hospital By-Laws, the Mission and Vision statements, policies and procedures, all regulatory (TJC, NYSDOH, OMH and professional organizational standards.
Clinical: Delivery of direct nursing care as needed
ADMINISTRATIVE
Payroll and timekeeping
Completion of Performance appraisals
Recruitment
Ordering of unit specific supplies
Maintain record of meeting attendance and mins.
DUTIES & RESPONSIBILITIES
The Assistant Director of Nursing will coordinate all patient care and operational activities.
Operational Performance
Promotes a positive and pleasant attitude conducive to the workplace, which promotes customer service and enhances and furthers the hospital's Mission, Vision and Value statement.
Patient Care Management/Unit Operations
o Collaborates with the Clinical Directors of Nursing in planning and developing programs to improve patient care and employee performance.
Periodically monitors employee's performance relative to patient care and nursing practice, e.g. compliance to policy/procedures relative to patient care assignments.
Communicates patient care and service-related problems on the tour to appropriate individuals timely. Assists in corrective actions/follow-up.
Nurse Leader rounds with service on a daily basis.
Evaluates staffing plan and ensures that staffing is adequate to meet patient care needs.
Collaborates with peers and Director of Nursing in developing mechanisms that improves continuous feedback relative to the current status of patient care/nursing practice issues in order to comply with hospital policy/procedure, regulatory agency mandates and standards.
Meets frequently with peers (nursing leaders/personnel) in order to:
o Maintain open channels of communication.
o Explore resolutions to problems.
o Review/analyze quality improvement reports and effectiveness of corrective action plans/follow-up.
o Periodically assess/review the master staffing plan.
o Review customer service/patient satisfaction patterns.
Develops, prepares and monitors the personnel, supply and equipment budgets in collaboration with the staff and support department directors
Develops long - term staffing schedules and ensures daily coverage in accordance with established staffing guidelines.
Develops measures and monitors unit operational performance metrics inclusive of LOS, agency and overtime costs, vacancy and turnover rates.
Clinical Practice/ Patient Care
Perform clinical duties/ delivery of direct patient as required
Maintain clinical visibility on nursing unit
Lead Structured Interdisciplinary Rounds and escalate all barriers to the delivery of care until resolution achieved
Actively evaluate the delivery of nursing are nursing unit through direct observation of staff in the delivery of nursing care.
Meet or exceed established unit specific, organizational or system goals for nursing quality indicators
Provide oversight in ensuring the reduction of restraint use
Uses trends in safety events to address practice issues within nursing unit
Provide timely updates of unit PI initiatives for Nursing PI oversight
Collaborates with the Director of nursing to establish nursing care standards and evaluates staff compliance.
Facilitates the effective provision of support services essential to patient care.
Maintains a safe and caring environment for patients that is conducive to positive health teaching, and maintenance: patient and family expectations of care: develops mechanism to assess same.
Develops unit goals and objectives to support the institutional values and goals, with input from staff
Management
Participates in the overall planning process for the service
Responsible for the overall planning process for the unit
Uses finding from patient satisfaction survey and with input from the staff, to establish unit-based customer services agenda.
Develops an effective plan for delivery of nursing care within the assign area of responsibility.
Responds to patient and family concerns or complaints with sensitivity and compassion in a timely fashion.
Conducts daily huddles and monthly meetings with the staff to address equipment, scheduling, goals, and objectives, performance metrics and improvement activities, and any staff concerns.
Human Resource Development /Management
Hires, educates and evaluates staff,
Work with Labor partners to counsel, discipline, and terminate staff as needed.
Educates staff in new and existing department procedures and systems.
Makes recommendations and provides opportunities for growth and development of personnel and arranges for appropriate education and training.
Creates and maintains a supportive working environment for all staff, and students.
Responds in a timely fashion to staff concerns and functions proactively to retain staff.
Establishes unit metrics and goals to measure effectiveness of retention strategies
Creates and maintains an atmosphere of respect and courtesy toward patients, staff, and colleagues.
Promotes a level of professionalism in the organization. Motivates academic pursuit and continuing education on the part of the staff by establishing and meeting service based professional certification goals.
Interactive Relationships
Promotes empowerment of the staff by utilizing collaborative approaches and encouraging new ideas.
Promotes collegial relationships based on mutual respect and support.
Minimum Qualifications
1. A valid New York State license and current registration to practice as a Registered Professional Nurse; and
2. Master's degree from an accredited college or university in Nursing Administration or a related field and four (4) years of high-level responsible experience in nursing administration, three (3) years of which must have been in a hospital; or
3. A satisfactory equivalent combination of education, training and experience. However, all candidates must be licensed and currently registered to practice as a Registered Professional Nurse in New York State.
NYC Health and Hospitals offers a competitive benefits package that includes:
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
Retirement Savings and Pension Plans
Loan Forgiveness Programs for eligible employees
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
College tuition discounts and professional development opportunities
Multiple employee discounts programs