Advanced Controls Field Service Engr
Apply NowCompany: Honeywell
Location: El Paso, TX 79936
Description:
Join a team recognized for leadership, innovation and diversity
As an Advanced Field Service Engineer here at Honeywell, youwill have the opportunity to provide advanced technical assistance andexpertise to our customers in the Industrial Automation (IA) business unit. Youwill be accountable for troubleshooting and resolving complex technical issues,ensuring the successful implementation of our solutions, and driving customersatisfaction. Your expertise and dedication to excellence will play a crucialrole in the success of our field service operations and the growth of ourbusiness. You will report directly to our Field Service Engineering Manager andyou'll work remotely out of El Paso. In this role, you will impact theefficiency, productivity, and safety of our customers' operations by providingexceptional technical assistance and service. At Honeywell, our people play acritical role in developing and assisting our employees to help them perform attheir best and drive change across the company. Help to build a strong, diverseteam by recruiting talent, identifying, and developing successors, drivingretention and engagement, and fostering an inclusive culture.
KEY RESPONSIBILITIES
Troubleshoot and resolve complex technical issues for ourcustomers
Provide advanced technical assistance and expertise for our IAsolutions
Work with cross-functional teams to ensure successful implementation of oursolutions
Conduct training sessions for customers and field service engineers
Stay updated with industry trends and advancements, and providerecommendations for improvement
Willingness and ability to travel 60% of the time
YOU MUST HAVE
Minimum of 6 years of proven experience in field service engineering, with a focus on complex technical solutions
Strong technical knowledge and expertise in Industrial Automation technologies
Strong technical knowledge and expertise in Honeywell Experion
Strong technical knowledge and expertise VMWare/virtualization
Strong technical knowledge and expertise in networking
Excellent problem-solving and troubleshooting skills
Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
Experience in project management and execution
Strong customer focus and ability to build and maintain relationships
WE VALUE
Bachelor's degree from an accredited institution in a technical discipline such as science, technology, engineering, mathematics
Strong guidance and mentoring skills
Continuous learning mindset and willingness to stay updated with industryadvancements
Results-oriented approach and ability to drive projects to successfulcompletion
Strong problem-solving and thoughtful abilities
BENEFITS OF WORKING FOR HONEYWELL
Benefits - Medical, Vision, Dental, Mental Health Paid Vacation 401k Plan/Retirement Benefits (as per regional policy) Career Growth Professional Development
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.
THE BUSINESS UNIT
Honeywell Industrial Automation enables process industry operations, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies, which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency, and productivity of their people, plants, and assets.
Additional Information
As an Advanced Field Service Engineer here at Honeywell, youwill have the opportunity to provide advanced technical assistance andexpertise to our customers in the Industrial Automation (IA) business unit. Youwill be accountable for troubleshooting and resolving complex technical issues,ensuring the successful implementation of our solutions, and driving customersatisfaction. Your expertise and dedication to excellence will play a crucialrole in the success of our field service operations and the growth of ourbusiness. You will report directly to our Field Service Engineering Manager andyou'll work remotely out of El Paso. In this role, you will impact theefficiency, productivity, and safety of our customers' operations by providingexceptional technical assistance and service. At Honeywell, our people play acritical role in developing and assisting our employees to help them perform attheir best and drive change across the company. Help to build a strong, diverseteam by recruiting talent, identifying, and developing successors, drivingretention and engagement, and fostering an inclusive culture.
KEY RESPONSIBILITIES
Troubleshoot and resolve complex technical issues for ourcustomers
Provide advanced technical assistance and expertise for our IAsolutions
Work with cross-functional teams to ensure successful implementation of oursolutions
Conduct training sessions for customers and field service engineers
Stay updated with industry trends and advancements, and providerecommendations for improvement
Willingness and ability to travel 60% of the time
YOU MUST HAVE
Minimum of 6 years of proven experience in field service engineering, with a focus on complex technical solutions
Strong technical knowledge and expertise in Industrial Automation technologies
Strong technical knowledge and expertise in Honeywell Experion
Strong technical knowledge and expertise VMWare/virtualization
Strong technical knowledge and expertise in networking
Excellent problem-solving and troubleshooting skills
Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
Experience in project management and execution
Strong customer focus and ability to build and maintain relationships
WE VALUE
Bachelor's degree from an accredited institution in a technical discipline such as science, technology, engineering, mathematics
Strong guidance and mentoring skills
Continuous learning mindset and willingness to stay updated with industryadvancements
Results-oriented approach and ability to drive projects to successfulcompletion
Strong problem-solving and thoughtful abilities
BENEFITS OF WORKING FOR HONEYWELL
Benefits - Medical, Vision, Dental, Mental Health Paid Vacation 401k Plan/Retirement Benefits (as per regional policy) Career Growth Professional Development
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.
THE BUSINESS UNIT
Honeywell Industrial Automation enables process industry operations, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies, which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency, and productivity of their people, plants, and assets.
Additional Information
- Category: Customer Experience
- Location: 12220 Rojas Dr, Suite 300, El Paso, TX 79936 USA
- Nonexempt