Director of Catering and Convention Services

Overview

La Costa Resort and Spa

Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival.

Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match.

Job Description

Oversee the Catering/Convention Services Department by ensuring a consistent product to standards, while maximizing profitability and protecting the integrity of the guest experience.

Responsibilities

• Responsible for planning, evaluating, organizing, and directing the activities of the Senior Convention Services Manger, Convention Services Manager, Convention Services Coordinator, Catering Managers and Catering Assistant.
• Reviews BEO's, oversees Distro process, ensures correct paperwork is being sent/communicated clearly to the operation
• Responsible for anticipating needs, forecasting results, analyzing and arranging work processes for personnel in the department.
• Participates in the final interview process and is responsible for hiring all departmental personnel.
• Establishes and maintains rapport with outside purveyors, who provide services for the Hotel and its guests through the Catering & Convention Services Department.
• Establishes and maintains efficient office procedures to facilitate the smooth operation of the department.
• Ensure catering and banquet sales meet budgeted levels.
• Ensure smooth flow of information (communication) from Sales to Banquet Services and the Food & Beverage Division.
• Accurately forecasts banquet and catering revenues and covers as well as AV revenue on a daily/weekly/monthly and annual basis.
• Prepare performance benchmarks for Catering & CS Managers on monthly/quarterly basis.

Qualifications

• 3-5 years of Hotel Sales/Catering experience required
• College degree preferred.
• Knowledge of the operations of the hotel industry.
• Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshot when needed.
• Must have proven selling, negotiating and presentation skills.
• Highly developed customer service skills with strong attention to detail.
• Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook. Delphi experience preferred.
• The ability to delegate, effectively train and coach.
• Must be able to work a flexible schedule including night, weekends and holidays.

Pay Range: $140,000-$150,000

The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate's qualifications and/or experience

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email

to applicationassistance@omnihotels.com