IT Statewide Director 3 (Director of Enterprise Analytics)
Apply NowCompany: State of Louisiana
Location: Baton Rouge, LA 70816
Description:
Salary : $7,160.00 - $12,891.00 Monthly
Location : Baton Rouge, LA
Job Type: Classified
Job Number: OTS 032625E ERG
Department: Division of Administration-Office of Technology Services
Opening Date: 03/26/2025
Closing Date: 3/31/2025 11:59 PM Central
Supplemental Information
The Division of Administration/Office of Technology Services has a vacancy. This position is located in the Administration Section. This job title has an assigned pay grade of TS-320. Req. 207359
This vacancy will be filled by new hire or by promotion of a current permanent status classified employee
Louisiana is a "State as a Model Employer" for People with Disabilities.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions including promotions, demotions, details, reassignments and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-verify system.
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.
Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application or faxed to (225) 219-1041. The selected candidate will be required to submit original documentation upon hire.
For further information about this posting, please contact: Erica R. Gay
HR Specialist
Division of Administration/Office of Human Resources
email: Erica.Gay@la.gov
Minimum Qualifications
MINIMUM QUALIFICATIONS:
Eight years of experience in information technology or administrative services; OR
Six years of full-time work experience in any field plus six years of experience in information technology or administrative services; OR
An associate's degree in information technology plus six years of experience in information technology or administrative services; OR
A bachelor's degree plus six years of experience in information technology or administrative services; OR
A bachelor's degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus five years of experience in information technology or administrative services; OR
A master's degree plus five years of experience in information technology or administrative services.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.
Job Concepts
FUNCTION OF WORK:
To direct a section of the Office of Technology Services.
LEVEL OF WORK:
Administrator.
SUPERVISION RECEIVED:
Broad direction from an IT Statewide Administrator. Other reporting relationships may be approved by SCS.
SUPERVISION EXERCISED:
Direct over IT Statewide Managers. Other reporting relationships may be approved by SCS.
LOCATION OF WORK:
Division of Administration, Office of Technology Services
JOB DISTINCTIONS:
Differs from IT Statewide Director 2 by the presence of responsibility for directing a highly complex section of the Office of Technology Services.
Differs from IT Statewide Administrator 1 by the absence of responsibility for administering a division of the Office of Technology Services.
Examples of Work
The Office of Technology Services aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of Technology Services will work to increase the return on the State's investment in technology by promoting smart decision-making, solving problems intelligently increasing the rate of project success, and fostering a skilled and professional staff.
This is a high administrative position within the Office of Technology Services that performs a critical role that drives OTS' ability to measure, analyze, and optimize performance through data- driven insights. This position helps shape the strategic direction of OTS to impact success through effective metrics management and leadership. This position also plays a critical role in ensuring operations are in accordance with applicable laws, regulations, and internal
policies. This position requires strong leadership and project management skills with the ability to lead cross-functional teams and collaboration with stakeholders. Stakeholders include OTS executives, technical and business staff, as well as OTS customer agency executives and program staff.
Job Duties
40% Enterprise Metrics and Reporting- Evaluate, select, and manage the deployment of appropriate technologies, tools, and platforms for data collection, analysis, and reporting. Oversee the strategic development, implementation, and management of comprehensive metrics and analytics frameworks across OTS. Responsible for driving data-driven decision-making processes and enhancing organizational performance through the effective measurement and analysis of key metrics and KPls. Collaborate closely with senior leadership, department heads, and data analysts to ensure alignment of metrics with business objectives and to provide actionable insights that drive continuous improvement. Oversee the creation of insightful and actionable reports and/or dashboards that communicate key metrics and performance trends to stakeholders at all levels of OTS and OTS customers. Provide guidance and training on the interpretation and use of metrics to support data-driven decision-making and performance improvement efforts. Conduct on-going focus groups with OTS and OTS customer agencies to ensure implemented solutions meet program management requirements.
30% Acts as the legal liaison for OTS, addressing agency-related legal matters and ensuring effective communication with legal stakeholders. Keeps executive management informed of critical issues and developments.
Reviews and approves memoranda of understanding (MOUs) and data-sharing agreements to ensure compliance and alignment with agency objectives, state and federal law.
25% Provides oversight for critical initiatives, including the records retention plan, agency IT strategic plan, Louisiana State Census Data Center, OTS Training Compliance, and the OTS Business Continuity Plan.
Manages the OTS records retention process to ensure accuracy and compliance with regulations.
Assists the OTS Chief Administrative Officer in coordinating and monitoring legislation that affects OTS operations or its support for other state agencies. Directs subordinate staff by assigning priorities, monitoring progress, and delivering training and guidance to support professional growth and operational efficiency.
5% Performs other duties as assigned. This includes such tasks as:
Directing preparation of highly complex specialized reports
Serving on design review committees and Quality Assurance teams for statewide projects
Functionally directing the work of OTS staff on an as-needed basis for relevant projects
Participating in the development and review of OTS policies and procedures
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at
Parental Leave - Up to six weeks paid parental leave
More information can be found at
Holidays and Leave - State employees receive the following paid holidays each year:
***** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement- State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
01
Describe in detail a complex data problem you've solved in the past? What tools, technologies, and methodologies did you use?
02
How do you handle missing or incomplete data when making critical business decisions?
03
How do you approach KPI development for different teams?
04
How do you ensure that business leaders and teams are using data effectively to make decisions?
05
Have you ever had to challenge a senior executive's intuition with data-driven insights? How did you handle the situation?
06
How do you manage and develop high-performing analytics professionals? What leadership principles do you follow?
07
What do you think is the biggest challenge large organizations face when it comes to leveraging analytics effectively? How would you address it?
08
If you are qualifying for this position with one of the degree options provide the level of degree, major as given on your official transcript, school name, and date earned for each degree you have completed. Example: (Bachelor in biology at Louisiana State University May 2012)If you are not qualifying under a degree option enter N/A.
09
If you have completed twenty-four semester hours in information technology, computer science, engineering, mathematics, or business analytics provide the qualifying courses include the course number, course title, credit hours, and college/university. (Ex. BIOL 1001 - General Biology - 3 hrs - LSU)If you have not you can enter N/A.
Required Question
Location : Baton Rouge, LA
Job Type: Classified
Job Number: OTS 032625E ERG
Department: Division of Administration-Office of Technology Services
Opening Date: 03/26/2025
Closing Date: 3/31/2025 11:59 PM Central
Supplemental Information
The Division of Administration/Office of Technology Services has a vacancy. This position is located in the Administration Section. This job title has an assigned pay grade of TS-320. Req. 207359
This vacancy will be filled by new hire or by promotion of a current permanent status classified employee
Louisiana is a "State as a Model Employer" for People with Disabilities.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions including promotions, demotions, details, reassignments and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-verify system.
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.
Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application or faxed to (225) 219-1041. The selected candidate will be required to submit original documentation upon hire.
For further information about this posting, please contact: Erica R. Gay
HR Specialist
Division of Administration/Office of Human Resources
email: Erica.Gay@la.gov
Minimum Qualifications
MINIMUM QUALIFICATIONS:
Eight years of experience in information technology or administrative services; OR
Six years of full-time work experience in any field plus six years of experience in information technology or administrative services; OR
An associate's degree in information technology plus six years of experience in information technology or administrative services; OR
A bachelor's degree plus six years of experience in information technology or administrative services; OR
A bachelor's degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus five years of experience in information technology or administrative services; OR
A master's degree plus five years of experience in information technology or administrative services.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.
Job Concepts
FUNCTION OF WORK:
To direct a section of the Office of Technology Services.
LEVEL OF WORK:
Administrator.
SUPERVISION RECEIVED:
Broad direction from an IT Statewide Administrator. Other reporting relationships may be approved by SCS.
SUPERVISION EXERCISED:
Direct over IT Statewide Managers. Other reporting relationships may be approved by SCS.
LOCATION OF WORK:
Division of Administration, Office of Technology Services
JOB DISTINCTIONS:
Differs from IT Statewide Director 2 by the presence of responsibility for directing a highly complex section of the Office of Technology Services.
Differs from IT Statewide Administrator 1 by the absence of responsibility for administering a division of the Office of Technology Services.
Examples of Work
The Office of Technology Services aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of Technology Services will work to increase the return on the State's investment in technology by promoting smart decision-making, solving problems intelligently increasing the rate of project success, and fostering a skilled and professional staff.
This is a high administrative position within the Office of Technology Services that performs a critical role that drives OTS' ability to measure, analyze, and optimize performance through data- driven insights. This position helps shape the strategic direction of OTS to impact success through effective metrics management and leadership. This position also plays a critical role in ensuring operations are in accordance with applicable laws, regulations, and internal
policies. This position requires strong leadership and project management skills with the ability to lead cross-functional teams and collaboration with stakeholders. Stakeholders include OTS executives, technical and business staff, as well as OTS customer agency executives and program staff.
Job Duties
40% Enterprise Metrics and Reporting- Evaluate, select, and manage the deployment of appropriate technologies, tools, and platforms for data collection, analysis, and reporting. Oversee the strategic development, implementation, and management of comprehensive metrics and analytics frameworks across OTS. Responsible for driving data-driven decision-making processes and enhancing organizational performance through the effective measurement and analysis of key metrics and KPls. Collaborate closely with senior leadership, department heads, and data analysts to ensure alignment of metrics with business objectives and to provide actionable insights that drive continuous improvement. Oversee the creation of insightful and actionable reports and/or dashboards that communicate key metrics and performance trends to stakeholders at all levels of OTS and OTS customers. Provide guidance and training on the interpretation and use of metrics to support data-driven decision-making and performance improvement efforts. Conduct on-going focus groups with OTS and OTS customer agencies to ensure implemented solutions meet program management requirements.
30% Acts as the legal liaison for OTS, addressing agency-related legal matters and ensuring effective communication with legal stakeholders. Keeps executive management informed of critical issues and developments.
Reviews and approves memoranda of understanding (MOUs) and data-sharing agreements to ensure compliance and alignment with agency objectives, state and federal law.
25% Provides oversight for critical initiatives, including the records retention plan, agency IT strategic plan, Louisiana State Census Data Center, OTS Training Compliance, and the OTS Business Continuity Plan.
Manages the OTS records retention process to ensure accuracy and compliance with regulations.
Assists the OTS Chief Administrative Officer in coordinating and monitoring legislation that affects OTS operations or its support for other state agencies. Directs subordinate staff by assigning priorities, monitoring progress, and delivering training and guidance to support professional growth and operational efficiency.
5% Performs other duties as assigned. This includes such tasks as:
Directing preparation of highly complex specialized reports
Serving on design review committees and Quality Assurance teams for statewide projects
Functionally directing the work of OTS staff on an as-needed basis for relevant projects
Participating in the development and review of OTS policies and procedures
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at
Parental Leave - Up to six weeks paid parental leave
More information can be found at
Holidays and Leave - State employees receive the following paid holidays each year:
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
***** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement- State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
- Louisiana State Employees Retirement System (). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (),
- Louisiana School Employees Retirement System (), among others
01
Describe in detail a complex data problem you've solved in the past? What tools, technologies, and methodologies did you use?
02
How do you handle missing or incomplete data when making critical business decisions?
03
How do you approach KPI development for different teams?
04
How do you ensure that business leaders and teams are using data effectively to make decisions?
05
Have you ever had to challenge a senior executive's intuition with data-driven insights? How did you handle the situation?
06
How do you manage and develop high-performing analytics professionals? What leadership principles do you follow?
07
What do you think is the biggest challenge large organizations face when it comes to leveraging analytics effectively? How would you address it?
08
If you are qualifying for this position with one of the degree options provide the level of degree, major as given on your official transcript, school name, and date earned for each degree you have completed. Example: (Bachelor in biology at Louisiana State University May 2012)If you are not qualifying under a degree option enter N/A.
09
If you have completed twenty-four semester hours in information technology, computer science, engineering, mathematics, or business analytics provide the qualifying courses include the course number, course title, credit hours, and college/university. (Ex. BIOL 1001 - General Biology - 3 hrs - LSU)If you have not you can enter N/A.
Required Question