Technical Specialist- Expert
Apply NowCompany: Cynet Systems
Location: Raleigh, NC 27610
Description:
Job Description:
Responsibilities:
Responsibilities:
- Serve as the primary support contact for the application's end-users.
- Work in developing, designing, configuring, scripting, testing, and/or supporting applications for the business, research, and/or instructional functions of clients.
- Develop solutions using programming expertise for day-to-day problems to include maintenance, modification, or development of complex inter-related applications/solutions.
- Evaluate hardware availability and software requirements.
- Identify issues that arise in the application and working to resolve them.
- Guide workflow design, build and test the system, and analyze other technical issues associated with Epic software.
- Identify and implement requested changes to the system.
- Serve as a liaison between end users' workflow needs and Epic implementation staff.
- Maintain regular communication with Epic representatives, including participating in weekly project team meetings.
- Develop an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions.
- Review the status of projects and issues on an ongoing basis with leadership.
- Hold weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones.