Transformation Manager, Contingent Workforce Team

We are seeking a highly skilled and experienced CW Transformation Manager to join our team. This role will be responsible for leading the transformation of our Contingent Worker (CW) service delivery and Contingent Workforce Assignment Manager (CWAM) experience, ensuring that our CWs have a seamless and efficient onboarding process, and that our CWAMs have the necessary tools and support to effectively manage their CW teams.

Transformation Manager, Contingent Workforce Team Responsibilities

• Develop and implement a comprehensive strategy to transform the CW service delivery and CWAM experience, aligning with business objectives and goals.
• Collaborate with cross-functional teams, including HR, HRT, EP, and other XFN stakeholders, to identify areas for improvement and implement solutions.
• Design and support training programs for CWBPs to deliver to CWAMs to enhance their skills and knowledge in managing CWs.
• Develop and maintain a centralized knowledge base and resource library for CWAMs, providing easy access to information and best practices.
• Establish metrics and benchmarks to measure the effectiveness of the CW service delivery and CWAM experience transformation.
• Analyze data and feedback from CWs and CWAMs to identify trends and areas for improvement.
• Develop and implement process improvements to streamline the CW onboarding process, reducing time-to-productivity and improving overall efficiency.
• Foster relationships with key stakeholders, including Sourcing, EE, CWAMs, and business leaders, to ensure alignment and buy-in for transformation initiatives.
• Stay up-to-date with industry trends and best practices in CW management, applying this knowledge to inform transformation strategies.

Minimum Qualifications

• 10+ years of experience in any combination of the following functions: consulting, HR transformations or operations, program management
• Proven track record of success in leading transformation initiatives, with a experience in understanding of CW management best practices.
• Proven communication skills, with experience building relationships with diverse stakeholders.
• Experience in analytical and problem-solving skills, with the experience in interpreting data and develop insights to inform decision-making.
• Experience with project management methodologies and tools, such as Agile or Waterfall.
• Business acumen, with a focus on understanding of the organization's goals and objectives.
• Experience working in environments with multiple priorities and deadlines.

Preferred Qualifications

• Experience with CW management systems and tools, such as Beeline, Fieldglass, IQN or Workday.
• Experience with data analysis and visualization tools, such as Tableau or Power BI.
• PMP certification

For those who live in or expect to work from California if hired for this position, please click here for additional information.

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

$140,000/year to $206,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Equal Employment Opportunity

Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here .

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