Retail Customer Engagement Manager
Apply NowCompany: Ingka External
Location: Sweetwater, TX 79556
Description:
- Job ID: 285062
- Date posted: 28/03/2025 Why we will love you
5 years leadership experience
2 years experience leading leaders
Bachelor's Degree preferred
What you'll be doing day to day
Ensures a great shopping and IKEA brand experience to drive repeat visitation
Leads the loyalty team to ensure development of working routines, auditing, and competence related to the role and function
Conveys IKEA values and nurtures a strong IKEA culture that inspires and empowers coworkers to extraordinary achievements
Manages store level customer intelligence gathering and feedback loop and identifies potential improvements
Drives IKEA Family memberships and actively promotes, secures, and implements Family Offers in order to grow loyalty with the IKEA Family member experience
Partners with the Regional Marketing Manager and store Commercial Manager in providing input and helping to create the store business/marketing plan based on relevant knowledge of local marketing trends
Acts as a local spokesperson for IKEA in the community and local media opportunities
Leads development and coordination of national and local events connected to IKEA Family and the community
Together as a Team
In our team we take pride in seeing everyone around us grow and develop, and we encourage people to experiment, test, try - and sometimes fail. As long as they learn along the way! We know that everything is changing more rapidly today and that we sometimes need to lead in the unknown. So we throw ourselves out there to explore new possibilities and ways of doing things to make both our people and our business prosper.
Apply now!
At IKEA, taking care of our co-workers and their dependents is a top priority. That's why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!
Generous paid time off, holiday and sick time
WiselyPay - get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits
Dental and vision plans
Medical and Rx plans (must work min. 20 hrs/wk)
A fun and inclusive work environment
Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role
The starting rate/ salary for this position ranges from 77,696 USD to 112,660 USD and will be based on relevant work experience.