Support Analyst
Apply NowCompany: Tata Consultancy Services
Location: Rocky Mount, NC 27804
Description:
MES development and support experience using Dassault Apriso 2017/19,Manufacturing domain experience,
Support and maintain existing MES Application by prioritizing, analyzing the support tickets / issues.
Providing support on testing of enhancement fix / hot patch
Raising a Problem report and change request for the issues raised by user if resolution of issue needs code change.
Collaborate with the other teams (BI, ERP, IT) to resolves issues when other systems are impacted, or other systems are impacting MES
Providing resolution to users for the tickets/ issues
Contribute to Process Improvement activities
MES configurations and HMI simulation.
MES to PLC integration Testing
Testing of new MES and PLC functionalities
PLC to MES OPC configuration
MES and PLC training to users
Base Salary Range: $80,000 / Annum - $130,000 / Annum
#LI-SV2
Support and maintain existing MES Application by prioritizing, analyzing the support tickets / issues.
Providing support on testing of enhancement fix / hot patch
Raising a Problem report and change request for the issues raised by user if resolution of issue needs code change.
Collaborate with the other teams (BI, ERP, IT) to resolves issues when other systems are impacted, or other systems are impacting MES
Providing resolution to users for the tickets/ issues
Contribute to Process Improvement activities
MES configurations and HMI simulation.
MES to PLC integration Testing
Testing of new MES and PLC functionalities
PLC to MES OPC configuration
MES and PLC training to users
Base Salary Range: $80,000 / Annum - $130,000 / Annum
#LI-SV2