Director of Enterprise Project Management

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Job Title: Director of Enterprise Project Management

Location: Atlanta, Ga (Sandy Springs- Hybrid)

FLSA: Exempt

Company Overview:

Safe-Guard Product International serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance & Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard's success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada.

For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service.

Job Overview:

The Director of Enterprise Project Management Office (ePMO) will play a pivotal role in shaping the operational and strategic success of our organization. This role will own project delivery for all projects across the enterprise. You will lead and mentor a skilled team of project managers and product owners responsible for delivering client onboarding and enterprise change.

This role requires a commitment to client success as well as digital transformation. With a relentless focus on client success, you will drive operational excellence, foster innovation, and position our organization as a leader in our industry. This is an opportunity to make a lasting impact by leading transformative projects and inspiring a high-performing team. You will have the opportunity to participate in developing cutting edge technology such as AI and Robotic Process Automation.

Job Responsibilities:

• Define and execute the ePMO's vision and strategy to deliver exceptional outcomes across all projects
• Champion a client-first approach, ensuring that every project enhances the client experience and meets or exceeds expectations
• Using a data-driven approach Identify opportunities to add value for clients through innovative solutions and proactive problem-solving
• Anticipate future needs and proactively adapt project management processes and practices to support scalability and innovation
• Lead and mentor a team of project managers and product owners, cultivating a culture of accountability, collaboration, and professional excellence.
• Build and empower a team that excels in project delivery
• Provide hands-on project leadership to high priority programs and projects.
• Drive and accelerate onboarding new clients to Safe Guard's platforms, driving seamless integration onto our tools and processes with a focus on technical accuracy and client satisfaction
• Coordinate with technical teams to troubleshoot and resolve onboarding challenges efficiently
• Refine and drive an enhanced requirements testing program
• Partner with IT leaders to help refine and prioritize the backlog
• Drive agile, iterative enterprise change initiatives and technology buildouts, delivering solutions that enhance organizational agility and competitiveness
• Promote a culture of experimentation and continuous improvement to keep projects ahead of the curve
• Drive collaboration by breaking down silos and working across departments to achieve outcomes
• Develop and track key performance indicators (KPIs) to measure project success, team productivity, and client satisfaction
• Manage ePMO resources and budgets to optimize efficiency and deliver maximum value

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

Job Requirements:

• Bachelor's degree or higher in Finance, Accounting, Engineering or a related field in relevant field required
• 10+ years of Project and/or Product Management experience
• Extensive knowledge or waterfall and Agile project management methodologies
• A passion for client success, demonstrated through past achievements in enhancing client outcomes and building strong relationships
• Exceptional quantitative capabilities and a proven ability to use data to drive fact-based changes to project and product requirements
• Proven ability to build, lead, and inspire high-performing teams in a fast-paced, dynamic environment
• Strong technical understanding to oversee client onboarding projects, with the ability to guide teams through complex tool and process integrations
• Strong product management skills, including the ability to prioritize, iterate, and deliver impactful solutions in an agile setting
• Superior communication skills, with the ability to articulate complex ideas to diverse audiences, from team members to executive leadership
• Adept at stakeholder management and building consensus across departments
• Comfort with ambiguity and a knack for thriving in an iterative, fast-evolving environment
• Microsoft Office (Outlook, Excel, Word) proficiency
• Experience working with a variety of information systems and data files, including large and complex file structure
• Must be authorized to work in the U.S
• Must be able to successfully pass a background check

Company Benefits:

• Medical, Dental, and Vision Insurance
• Flexible Spending Account
• Health Savings Account
• 401(k) Plan with Company Match
• Company-paid Short-Term and Long-Term Disability
• Company-paid Life Insurance
• Paid Holidays and Vacation
• Employee Referral Program
• Employee Assistance Program
• Wellness Programs
• Paid Community Service Opportunities
• Tuition Reimbursement
• Ongoing Training & Personal Development
• And More!

Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.