IT Manager - NetSuite Specialist

Job Description
Are you a tech-savvy trailblazer who thrives on turning cutting-edge technology into a strategic advantage? We're seeking an IT Manager with deep NetSuite expertise to lead and revolutionize our technology landscape. This is your chance to own the systems, drive innovation, and shape the future of technology for a dynamic organization.

Why Join Us?

• Be at the forefront of driving IT strategy in a growing, fast-paced environment.
• Opportunity to work hands-on with state-of-the-art tools while shaping the big-picture strategy.
• Join a collaborative team that values innovation, precision, and getting things done.

What You'll Do:

• Serve as the go-to authority on NetSuite, whether as an administrator, implementor, or developer-or better yet, all three!
• Take charge of all technology initiatives, from strategy to execution, ensuring systems align with and propel business goals.
• Lead the design, implementation, and optimization of tech solutions that streamline operations and empower decision-making.
• Manage and improve integrations, ensuring seamless communication between systems.
• Stay "in the systems" daily, rolling up your sleeves to solve challenges, implement improvements, and keep things running smoothly.

What You Bring to the Table:

• Proven expertise with NetSuite at an advanced level (administrator, implementor, or developer).
• A passion for pure technology roles-you're all about solving complex problems with innovative solutions.
• Demonstrated ability to work at both a strategic and tactical level.
• Exceptional problem-solving skills, a results-driven mindset, and a hunger to take ownership of IT.

What's in It for You?

• A high-impact role with autonomy to shape IT strategy and be a critical driver of company success.
• The chance to work in a supportive, forward-thinking environment where innovation is celebrated.
• Competitive compensation and benefits that reward your expertise and drive.

RESPONSIBILITIES:

• Administer and maintain the NetSuite system, including roles, centers, permissions, and user setup.
• Phase II implementation work and ability to customize NetSuite modules to align with business needs.
• Experience in a multi-subsidiary environment and ways to enhance integration between companies.
• Strategies for data cleanup such as duplicate customers, obsolete/retired inventory SKUs and understand merge utilities available.
• Develop saved searches, and reports to support business operations.
• Business analyst role to work with C-level personnel to identify enhancement opportunities, technical design blueprints, identifying, tracking and resolving software/design issues.
• Analyze user requests, create functional specifications and technical designs, develop estimates and define project tasks.
• Monitoring system performance and troubleshooting.
• Application user support and troubleshooting.
• Work with NetSuite technical consultants and clearly define requirements for advanced customization work and existing script enhancements.
• Experience with Revenue Recognition set up and processing.
• Experience with integrated Fortis Pay with credit card processing.
• Experience with CRM and integrations with core CRM applications (HubSpot, Zoho).

Manager Position

• Manage IT department and staff supporting Microsoft 365, SharePoint, computer purchases/ rollout and daily break fix activities.
• Manage outsourced IT company providing backup support and monitoring.
• Development in the PHP/Laravel environment is a plus.
• Experience with the AWS environment in any capacity is a plus.

Requirements

EDUCATION AND EXPERIENCE:

• Proficiency in Suite Script for internal software development/maintenance.
• Proficiency in Suite Flow.
• Proficiency in Suite Analytics.
• Experience building and maintaining system integrations with common middleware platforms and APIs
• Advanced SQL and relational database knowledge required
• Experience developing reports and dashboards using Microsoft Power BI
• Working knowledge of ETL and Dimensional Data Modeling concepts
• NetSuite Administrator Certification required