LABORATORY MANAGER

The Lab Manager manages and supervises staff performing laboratory testing and assures that testing operations occur in a satisfactory manner consistent with regulatory requirements. The Lab Manager will provide guidance and oversight of technical, staffing and operational workflows, quality of instrument/equipment performance, and assists the System Administrative Director in decision-making as appropriate. On occasion, the Lab Manager shall perform duties and functions of a medical technologist.

RESPONSIBILITIES:

• Organizes, plans, and directs operational processes, staff scheduling, workflow, human resource issues, and staff development.
• Oversees the performance and quality improvement initiatives for areas of responsibility.
• Develops, establishes, and ensures implementation of laboratory technical policies and procedures.
• Assures quality control and proficiency testing is performed as per policy and within practice guidelines.
• Oversees the operations of the laboratory department. Assures efficient and effective operations.
• Performs review of patient test results and quality reports.
• Performs staff training and competency.
• Evaluates the performance of laboratory staff. Assures staff compliance to policies and procedures.
• Performs payroll duties.
• Performs computer functions to process test orders including test ordering printing labels, recording correct collection and receipt times, crediting/ cancelling orders, resulting and patient inquiry functions.
• Troubleshoots orders and provides proper communication to the clinician as appropriate.
• Performs technical duties such as patient testing, quality control testing, instrument maintenance and resulting of patient tests.
• Screens applications, interview appropriate applicants, make hiring decisions, perform employee counseling and evaluations, scheduling.
• Coordinates the performance of linearity studies, correlations and routine/emergency maintenance of laboratory instrumentation and methodologies as per regulatory requirements.
• Ensure supply levels are adequate, order supplies. Assures cost efficiencies.
• Provide appropriate oversight to the clinical staff in the Laboratory Department to ensure policies/procedures are performed in accordance with accreditation standards, regulatory licensing requirements, regional guidelines, and safety regulations.
• Stays current on laboratory related topics. Makes recommendations for testing, equipment, and other clinical standard practice changes.
• Serves as primary resource to the local QA/QI Committees for testing performed in the Laboratory Department of the laboratory.
• Functions as a member of the local laboratory leadership team.
• Coordinates with laboratory leadership in the identification, implementation, and optimization of patient testing.
• Implements new processes as approved by Laboratory Leadership.
• Performs other duties as assigned.

REQUIREMENTS/QUALIFICATIONS:

EXPERIENCE:

• Minimum of six years relevant professional Chemistry/Hematology lab work experience required. Supervisory experience preferred.

EDUCATION:

• Bachelor's degree in laboratory sciences or related degree required.

LICENSES/CERTIFICATIONS:

• A valid New York State Education Department License as a Clinical Laboratory Technologist; National registration preferred (NCA/ASCP).