Vice President of Operations
Apply NowCompany: Jones Sign Company
Location: De Pere, WI 54115
Description:
Job Description:
The Vice President of Operations will plan, direct, coordinate, and oversee the daily operations activities ensuring that all processes, systems, and teams work efficiently and effectively to meet business objectives. The Vice President of Operations will lead the program management, vendor management and estimating activities within the division.
The employees of these departments will report to this position with the goal of delivering best-in-class service to our clients. This role involves strategic planning, operational management, and continuous improvement initiatives to maximize productivity and operational performance across various functions.
The Vice President of Operations will work closely with senior leadership to drive operational excellence. This role requires a strong leader who can manage cross-functional teams and provide the guidance needed to scale business operations while maintaining high-quality standards.
Key Responsibilities:
Lead the departments and operations of the assigned division, oversee the daily workflow
Guide, direct and evaluate the work of direct reports and their teams
Create, implement and achieve annual divisional plan
Establish, implement, and communicate the strategic direction of the division
Collaborate with other divisions and departments to carry out the organization's goals and objectives
Identify, recommend, and implement new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials
Establish, communicate, and implement operations-related policies, practices and standards to ensure effective and consistent support and execution.
Train and develop direct reports and employees at all levels within the division
Hire and train management-level staff, assist managers with hiring across the division as needed
Provide constructive and timely performance evaluations, giving continuous feedback
Handle discipline and termination of employees in accordance with company policy
Review and approve cost-control reports, cost estimates, and staffing requirements
Present periodic performance reports and metrics to executive leadership
Maintain knowledge of trends in operations management specific to the industry
Leverage industry experience and network to build out field resources
Tackle and troubleshoot unforeseen issues
Represent the company for external and internal events
Perform other related duties as assigned
Qualifications:
Bachelor's degree in business administration or a related field is preferred but not required
Minimum of 12 years of experience in the commercial electrical, construction, or facilities maintenance industry
Minimum of 5 years in a leadership position in the commercial electrical, construction, or facilities maintenance industry
Minimum of 10 years of experience in managing projects and service delivery with national account clients in the commercial electrical, construction, or facilities maintenance industry. This experience must include a proven track record of success in direct onboarding and management of field crews and techs, project phase planning and reporting, materials procurement and direct client program management including leading and facilitating client-facing weekly update meetings and quarterly business reviews
Ability to lead and influence others, driving operational performance while fostering a positive organizational culture
Ability to participate effectively and with authority in client facing meetings
Extensive knowledge of the principles, procedures, and best practices in the industry
Excellent organizational skills and attention to detail
Focus on continuous improvement, process optimization, and delivering high-quality results
Ability to leverage data to inform decisions and drive operational efficiency
Capacity to manage change in a fast-paced and dynamic environment
Strong leadership and people management skills, with the ability to inspire, develop, and manage teams
Proficiency with technology, data management and analytics
Strong analytical problem-solving skills with the ability to make data-driven decisions in a timely manner
Deep understanding of financials, budgeting, and cost management
Maintain a strong sense of urgency and effective time management skills
Deep understanding of electrical industry applications and best practices preferred but not required
Working Conditions:
Full-time position with occasional travel required
Remote position with occasional travel to regional and corporate offices
Flexible work hours may be necessary to manage operational demands across different time zones or business needs
We are a leading sign company in the U.S. and provide an attractive benefits package:
Jones Sign Company is an equal opportunity employer with a diverse workplace that promotes a culture of trust, respect, and transparent communication.
The Vice President of Operations will plan, direct, coordinate, and oversee the daily operations activities ensuring that all processes, systems, and teams work efficiently and effectively to meet business objectives. The Vice President of Operations will lead the program management, vendor management and estimating activities within the division.
The employees of these departments will report to this position with the goal of delivering best-in-class service to our clients. This role involves strategic planning, operational management, and continuous improvement initiatives to maximize productivity and operational performance across various functions.
The Vice President of Operations will work closely with senior leadership to drive operational excellence. This role requires a strong leader who can manage cross-functional teams and provide the guidance needed to scale business operations while maintaining high-quality standards.
Key Responsibilities:
Lead the departments and operations of the assigned division, oversee the daily workflow
Guide, direct and evaluate the work of direct reports and their teams
Create, implement and achieve annual divisional plan
Establish, implement, and communicate the strategic direction of the division
Collaborate with other divisions and departments to carry out the organization's goals and objectives
Identify, recommend, and implement new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials
Establish, communicate, and implement operations-related policies, practices and standards to ensure effective and consistent support and execution.
Train and develop direct reports and employees at all levels within the division
Hire and train management-level staff, assist managers with hiring across the division as needed
Provide constructive and timely performance evaluations, giving continuous feedback
Handle discipline and termination of employees in accordance with company policy
Review and approve cost-control reports, cost estimates, and staffing requirements
Present periodic performance reports and metrics to executive leadership
Maintain knowledge of trends in operations management specific to the industry
Leverage industry experience and network to build out field resources
Tackle and troubleshoot unforeseen issues
Represent the company for external and internal events
Perform other related duties as assigned
Qualifications:
Bachelor's degree in business administration or a related field is preferred but not required
Minimum of 12 years of experience in the commercial electrical, construction, or facilities maintenance industry
Minimum of 5 years in a leadership position in the commercial electrical, construction, or facilities maintenance industry
Minimum of 10 years of experience in managing projects and service delivery with national account clients in the commercial electrical, construction, or facilities maintenance industry. This experience must include a proven track record of success in direct onboarding and management of field crews and techs, project phase planning and reporting, materials procurement and direct client program management including leading and facilitating client-facing weekly update meetings and quarterly business reviews
Ability to lead and influence others, driving operational performance while fostering a positive organizational culture
Ability to participate effectively and with authority in client facing meetings
Extensive knowledge of the principles, procedures, and best practices in the industry
Excellent organizational skills and attention to detail
Focus on continuous improvement, process optimization, and delivering high-quality results
Ability to leverage data to inform decisions and drive operational efficiency
Capacity to manage change in a fast-paced and dynamic environment
Strong leadership and people management skills, with the ability to inspire, develop, and manage teams
Proficiency with technology, data management and analytics
Strong analytical problem-solving skills with the ability to make data-driven decisions in a timely manner
Deep understanding of financials, budgeting, and cost management
Maintain a strong sense of urgency and effective time management skills
Deep understanding of electrical industry applications and best practices preferred but not required
Working Conditions:
Full-time position with occasional travel required
Remote position with occasional travel to regional and corporate offices
Flexible work hours may be necessary to manage operational demands across different time zones or business needs
We are a leading sign company in the U.S. and provide an attractive benefits package:
- Health & Wellbeing Benefits
- Paid Time Off
- 401(k) Plan with Company Match
- Leading Edge Tools & Technology
- YMCA Health & Fitness Membership
- Education & Advancement Opportunities
- Incentive Programs
- Charitable Contributions Match
- Paid Parental Leave
- And More!
Jones Sign Company is an equal opportunity employer with a diverse workplace that promotes a culture of trust, respect, and transparent communication.