Growth Associate (Client Success)

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Company: Clipbook

Location: Chicago, IL 60629

Description:

Clipbook is looking for a Growth Associate to join our fast-growing startup, with a focus on client success and deepening current engagements.

* This role will focus on the public affairs, public relations, advocacy, and corporate market segments.

* This includes a range of responsibilities and areas of ownership, including managing relationships with target accounts, ensuring accounts get the most value out of Clipbook, and using industry knowledge to expand client engagements.

* We expect top candidates to quickly grow to take leadership positions within our team to help drive broader functions within the Growth & Partnerships and Client Success team at Clipbook.

About Clipbook

* Clipbook is a venture-backed AI B2B SaaS research and analysis platform for communications and public affairs teams.

* We serve a diverse clientele with over 300+ of the top-tier businesses, advocacy organizations, PR and public affairs firms, and nonprofits worldwide.

Key Responsibilities
    • Drive topline revenue generation through rapid, high-value sales process to Clipbook's customer base.
    • Identify and pursue opportunities for upselling and cross-selling additional services or features to drive deeper client engagement
    • Establish and develop positive, consultative, client relationships.
    • Proactively build consultative relationships with key stakeholders across existing accounts.
    • Meeting and exceeding targets with precision and efficiency.
    • Collaborating with Client Success team to unlock account potential.
    • Tailor outreach across use-case and customer archetypes (public relations, public affairs, non-profits, advocacy orgs, government, etc.).


Required Qualifications & Experience
    • Highly motivated and results-oriented with intense responsiveness, coachability, and a strong drive to succeed.
    • Excellent sales hustle; communication skills, and energy.
    • Basic familiarity with sales CRM or similar tools (e.g. HubSpot, etc.)
    • Adaptability and willingness to thrive in a nimble, execution-focused startup.
    • Strong interpersonal skills, ability to build rapport and maintain client relationships.
    • Bachelor's Degree.


Preferred Skills
    • Familiarity with the communications, public affairs, or PR space is a must (1-3 years experience); familiarity with the government, non-profit, advocacy, or political space is a plus.
    • Proven experience as an account manager or similar role a plus.
    • Master's Degree in a related subject is a plus (MPA, MPP, etc.)


What We Offer
    • Competitive salary, full medical, dental, and vision benefits, unlimited / flexible PTO policy, bonuses for team-wide milestones, 401(k).
    • Location is preferably Chicago, Washington DC, or San Francisco.
    • Some travel for key industry conferences and events; flexible PTO and sick days.
    • A smart, hard working, and resourceful team;
    • A profitably- and rapidly-growing startup with commercial rigor at its core.
    • Full-time role.


$78,000 - $85,000 a year

On target earnings is a mix of base salary and commission.

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